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Des Moines Marriott Downtown

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Des Moines Marriott Downtown
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401 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Reviewed yesterday NEW

This was a great hotel. I was there for a conference and all of the staff were really helpful. The room was really nice. I had room service once, and it was delivered quickly and was still warm when it arrived. Tasty,too! The hotel is connected to the skywalk system, so you can get to a lot of places without...

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Helpful?
Thank Cindy G
Reviewed 3 days ago NEWvia mobile

Beautiful room, bathroom just fine and clean. I had dinner in the lobby bar: cheese and prosciutto: very good but only 2 slices of cheese. I ordered more because it was very. Dry good! I don't give 5 on five because of breakfast in the concierge for Elite members: small and not so much food.

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Helpful?
Thank Federica V
Management response:

Thank you for your valuable feedback. Please be assured that we appreciate your comments and will be sharing with those in key Food & Beverage positions to insure follow-up occurs. We hope you'll allow us the opportunity to welcome you in the future!

Omaha, Nebraska
Reviewed 1 week ago via mobile

I stay in Marriott Hotels the vast majority of the time. But I must comment on the outstanding level of service we received on every level during our stay here. The Lobby Bar is lively and fun great food. The staff offers a free shuttle to downtown bars and restaurants. My room was fabulous the bell service great. Exceeded my...

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Helpful?
Thank shelleyrtaylor
Cape Coral, Florida
Reviewed 4 weeks ago

My family lives in MN and my wife's family lives in Kansas City, MO. We couldn't get together on Christmas day this year, so we decided to meet half way in Des Moines. Our had the hospitality room between adjoining rooms for our Christmas festivities. It worked out wonderfully. We had dinner at a nearby restaurant, and the hotel had...

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Helpful?
Thank Fred S
Columbus, Ohio
Reviewed 4 weeks ago via mobile

We drove 700 miles from Columbus, Ohio yesterday and found this wonderful respite place on our way to Salt Lake City. The courteous and friendly staff greeted us and fed us. Dinner at the bar was well priced and breakfast food at the concierge room was much better than expected. The room was clean and up to date - the...

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Helpful?
Thank Kathy G
Province of Mendoza, Argentina
Reviewed 19 December 2016 via mobile

Very nice hotel and atmosphere, everything looked splendid and the bedroom was super comfortable. Wished I could have stayed more. The location proved to be perfect too since it was in walking-distance from anything we needed.

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Helpful?
Thank PaoAlfi
Sioux City, Iowa
Reviewed 5 December 2016 via mobile

I was generally impressed with this hotel. The breakfast buffett was substantial, the lobby was expansive, and the event rooms were more than adequate for the conference I was attending. Unfortunately, when checking in late at night I had to wait a good 20 minutes. I'm not sure what was going on, other than a maintenance issue, and a very...

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Helpful?
Thank 300braveheart
Parkland, Florida
Reviewed 25 November 2016

I wrote a review of this hotel in august I stayed there in june and july for over a month I dwelled on how bad the wine was yes it was horrible however I failed to mention that they have a great fitness center the size of a small gym and the indoor pool was fantastic the hotel is close...

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Helpful?
Thank Joe W
Management response:

We so appreciate your taking the time to share the positive overview of our hotel. It is from your experience that other potential guests will look to when making their reservations. Not only is a great location important to many but also the numerous amenities we are able to provide our guests.

Reviewed 17 November 2016

I specifically needed a package when I checked in so I called to verify that ahead of time. Sure, no problem! I was told. It arrived at 9:30 am. When I checked in it was almost 4 pm and nowhere to be found. "Packages haven't been sorted for today yet." I called again when I got to my room. Nope....

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Helpful?
Thank S K
Management response:

Thank you for your valued feedback. We certainly apologize for the overall inconvenience created when staff did not respond to your inquiry/request for the package delivered. Please be assured that your experience has been shared with our front office team to insure that your unfortunate encounter is addressed immediately. In addition, your feedback regarding the error in your Room Service...

Dublin, Ireland
Reviewed 5 November 2016 via mobile

Nice lobby, clean, has a nice modern gel with a bar. No on site parking except for valet, which is pricey for DesMoines. Only other option is parking garage across the street (has a skywalk). Rooms are decent. Restaurant on site had average food. Within walking distance to plenty of restaurants and bars.

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Helpful?
Thank Johnusds
Des Moines M, Manager at Des Moines Marriott Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. Our only hope is that we may have the opportunity to lift your perception in the future from a '3' rating to a '4' or '5.' We strive to remain competitive with our amenities and offerings and take pride in our great location within the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
City Center Lounge
City Center Lounge
Cuisines: American
Rock River Grill & Tavern
Rock River Grill & Tavern
Cuisines: American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a luxury Des Moines hotel ideally located in the downtown business district just four miles from the airport and connected to the Iowa Events Center and Wells Fargo Arena by skywalk, making it one of the most convenient downtown Des Moines hotels. Dine at the delectable on-site Rock River Grill and Tavern, or discover the innovative City Center Lounge for casual downtown libations. Guests can relax in our sparkling pool or coffee shop and stay connected with our business center and free wi-fi in public areas. Highlighted by 25,000 square feet of space, this Des Moines, IA hotel is ideal for conferences, weddings, retreats and events of all sizes. ... more   less 

Additional Information about Des Moines Marriott Downtown

Address: 700 Grand Avenue, Des Moines, IA 50309
Region: United States > Iowa > Des Moines
Price Range: $203 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Des Moines Marriott Downtown 3.5*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Priceline and Travelocity so you can book your Des Moines Marriott Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Des Moines Marriott Downtown Hotel Des Moines
Marriott Des Moines
Des Moines Marriott Downtown Iowa
Hotel Style:
#9 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Des Moines Marriott Downtown staff and other travellers.
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Questions? Get answers from Des Moines Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“older and dated but clean kind of pricey but good location”
 of 5 bubbles joewA9679YK, 25 Nov 2016 | Read review
“Ask for a room with newer bed and secure mattresses”
 of 5 bubbles cathiemcgregorc, 29 Aug 2016 | Read review
“Low floor, elevators are slow at times”
 of 5 bubbles 861tarat, 22 Aug 2016 | Read review
“We stayed on 16th floor and nice view of the city”
 of 5 bubbles proctors1990, 16 Aug 2016 | Read review
“Outside construction on one side of building.”
 of 5 bubbles Texas055, 6 Jul 2016 | Read review
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