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Des Moines Marriott Downtown

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Traveller (73)
Room & Suite (44)
Pool & Beach (7)
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Overview
  • Excellent26%
  • Very good45%
  • Average21%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar is”(5 reviews)
“valet parking”(23 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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All reviewsthe concierge loungelobby bar isvalet parkinghigh floornice hotelroom was cleancomplimentary shuttlestreet parkingbusiness tripfront desk staffper dayshuttle servicecourt avenuecivic centerenjoyed my staystaff was friendlyskywalk
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11 - 15 of 473 reviews
Reviewed February 7, 2018 via mobile

Great staff who went out of their way to make this a special stay. The hotel itself is nice and the room was good. What made this visit so special was the fact that a bellman realized I hadn’t brought a coat with me for...More

1  Thank ddacreed
Reviewed February 6, 2018

This is a pretty-standard downtown Marriott: nothing great but nothing horrible. And actually, it’s probably getting better because they’re in a renovation process. The lobby looks about done, and now there are signs saying the rooms are next. The rooms even now aren’t bad, but...More

1  Thank Molliebclyde
Response from cmroutson, Executive Asst. at Des Moines Marriott DowntownResponded February 8, 2018

Mollieb, thank you for sharing your feedback with fellow TripAdvisor users. We have been anticipating this long overdue renovation for several years. The guest rooms and guest bathrooms will be totally modernized to provide our guests with the latest in décor and technology! Our lobby...More

Reviewed February 4, 2018 via mobile

Usually try not to write bad reviews, but the best thing that can happen to this Marriott in my opinion is a total gut job. They have JUST started the renovation process. Hopefully it is more than cosmetic. The entire 15th floor hallway and my...More

1  Thank ZebraRef1
Response from Des Moines M, Manager at Des Moines Marriott DowntownResponded February 5, 2018

Please accept our sincere apology for this experience. It is true that a sprinkler pipe leak on your floor was the root cause of the issues that occurred. Our Engineering staff moved quickly to mitigate the damage and affect on multiple rooms. We understand your...More

Reviewed January 18, 2018

I stayed at this hotel for a business trip and it was pretty good, staff was nice, and the food was decent. I think I was expecting a little more for the price and if I were staying for vacation I may have chosen a...More

1  Thank Bethany721
Reviewed December 23, 2017 via mobile

They almost hit the 5 mark, good Stay and solid customer service. Easy checkin and out. Didn't get time to sample the restaurant (breakfast and lunch) but did have time for the lobby bar and light food. The food was good, menu rather limited. Clean...More

1  Thank Albyfli
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$184 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (44)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lee C
April 22, 2017|
AnswerShow all 6 answers
Response from cmroutson | Property representative |
Please contact the hotel directly and we'll certainly do our best to fulfill your requests. Looking forward to having you with us!
0
Votes
Shimol
November 21, 2016|
AnswerShow all 12 answers
Response from cmroutson | Property representative |
Thank you for your inquiry. The shuttle runs from 5am-11 pm. Our shuttle is complimentary and it would be best if you call the hotel when you land (515/245-5500) at the airport to request the shuttle...as the shuttle only... More
1
Vote
Tina A
December 11, 2014|
AnswerShow all 9 answers
Response from DC-IMF-FAOtraveler | Reviewed this property |
Hello, The skywalks are pretty easy to take - although, some are being rebuilt at the moment because there was a fire a few months back. Shouldn't be an issue to navigate though - just a little getting used to! I hope... More
1
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Room Tips
"The higher floors have great views. South facing rooms are probably a slightly better view than to the North."
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"Rooms facing the capital bldg."
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"Room 2902 has a king bed, end of the corridor and great view of the city"
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"Higher floors over a nice city landscape."
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