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Quality Inn & Suites

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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Clermont, Iowa
Reviewed 1 June 2016

This is a motel that has been well maintained. We had a good room with frig, microwave, new TV & furniture. Just off the Merle Hay exit on I80-35. Rate was $85.00 with tax for 2 people with 2 queen beds. Moring breakfast was up scale with eggs and sausage to go with the waffles and other usual choices. Breakfast...

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Helpful?
Thank Bill A
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay at the Quality Inn & Suites. Our entire team is glad to hear that you had a good stay. We are glad to hear that you like to free breakfast that we provide each morning. As you mentioned the breakfast is always stocked to ensure all of our guest get the breakfast items they...

Lake Bluff, Illinois
Reviewed 27 May 2016

Clearly, this was a bad choice of hotel! Upon arrival to our room, both my husband and I detected a "lingering" odor of smoke, as if previously, it had been a smoking room! The furnishings were old and in poor repair. there were only 2 lamps in the "king size" room, that actually had (2 queens). I had requested a...

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Thank Harleychick14
Reviewed 17 May 2016

We were looking for a place near my daughter for Mother's Day. This is right at a busy intersection, so I was a bit dubious, but our room was very quiet. It was also very large, which I wasn't expecting. The bathroom has two sinks and is closed off from the rest of the room. (I don't like having the...

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1Thank 9maryjeank
Grinnell, IA
Reviewed 25 April 2016

Because of some negative reviews we asked for a room away from the highway and also for a renovated room. We also wanted second floor so noise did not come from above. We were given all three and found the room nicely renovated, clean, neat, beds comfortable, no noise (except for a family who did not teach their children considerateness...

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Helpful?
Thank mbbarnes
Alaska
Reviewed 18 April 2016

This Quality Inn is about average; a friendly staff and nice, clean rooms. There is the standard fare breakfast, (not as varied as some Choice Hotels are providing). It appears the second floor is under construction, (workers were working on the stairs during our stay, but we were on the first floor and there was no noise). The large negative...

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1Thank iowaaggie
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your stay with us at the Quality Inn & Suites. At that time the property was being renovated and we are glad to say that the property has been renovated to provide the property with a clean fresh look.

Minneapolis, Minnesota
Reviewed 24 February 2016

Pulled into town last minute trip. Was placed on the third floor which I was excited about but the highway noise keep me awake. There was something ticking through the ventilation system outside the room which was really annoying. breakfast area was dirty. The water hardly trickled out of the shower. It was clean and newly remolded. The bed was...

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Helpful?
Thank hnikelz
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay at our Quality Inn & Suites on Merle Hay Road. Firstly, there are only two floors to the hotel. We apologize for the noise you experienced of the highway, in the future the front desk staff will be more than happy to assign a room away from the highway.The breakfast area is always kept...

Des Moines, Iowa
Reviewed 25 December 2015

I reserved 4 rooms for our family visiting for Thanksgiving online. When I went to the facility to check it out, they let me see the rooms I was reserving and actually reserve specific rooms--such as adjoining rooms & specific room numbers. They also told me that the crib was free. They day my family was coming (& I had...

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2Thank Sandy821
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay with us at the Quality Inn & Suites on Merle Hay Road. We are glad to hear that you enjoyed our indoor pool, the free hot breakfast that we provide. We look forward to seeing you again on a future stay with us.

Cadott, Wisconsin
Reviewed 17 December 2015

stayed at the quality inn on the way home from Branson. The hotel is an older building but well cared for. the room was neat and clean had comfortable bed (even a recliner). The room was quiet and comfortable. the new owners are making a lot of improvements and this will be a great place to come back to again!

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2Thank gas1940
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay with us at the Quality Inn & Suites. Our entire team is glad to hear that you enjoyed your stay and especially that you like the room and the property. As you mentioned we are in the process of renovating the property with updated rooms. We look forward to seeing you again soon on...

SAINT LOUIS
Reviewed 14 November 2015

There was mold all over the bathroom, room wasn't clean. Everything old, and then I got bed bugs! When I complained to choice hotel, they sent me to local hotel that offered 50 off next stay, really? There won't be a next stay. I am also a choice member and they didn't stand behind their product. I will be moving...

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Helpful?
Thank SueT633
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

We are sorry to hear that you didn't have a good stay. Our housekeeping staff always make sure the property and all surrounding areas is cleaned to a very high standard. The property is undergoing renovations so everything will be updated and with have added brand new beds as well, as part of the update. Hopefully you can give us...

Westminster, Colorado
Reviewed 12 October 2015

This motel had a large room, large bathroom with double sinks, desk with power strip, refrigerator with freezer, and was clean. The manager on duty when I arrived late was Mary and she was courteous. The room had everything I needed and was a good value.

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2Thank ronskis
GuestRelations4995, Guest Relations Manager at Quality Inn & Suites, responded to this review

The entire staff at the Quality Inn & Suites are glad you had a comfortable stay and the room accommodated to your needs which was of good value. We look forward to seeing you again on your next stay at the Quality Inn & Suites on Merle Hay Road. Thanks again

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Quality Inn & Suites

Address: 4995 Merle Hay Rd, Des Moines, IA 50322-1901
Region: United States > Iowa > Des Moines
Price Range: $93 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 117
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Also Known As:
Quality Hotel Des Moines
Quality Inn And Suites
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Des Moines, Iowa
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over priced for what you get”
 of 5 bubbles 934dalek, 3 Sep 2016 | Read review
“I usually prefer top floor to avoid noise, but our first floor room was very quiet.”
 of 5 bubbles 789alm, 26 Aug 2016 | Read review
“This hotel is adjacent to I-35/I-80 interchange! Find another hotel!”
 of 5 bubbles Harleychick14, 27 May 2016 | Read review
“Quiet on south side and upper floor; no elevator; ask for renovated room”
 of 5 bubbles mbbarnes, 25 Apr 2016 | Read review
“third floor on the north side of the building”
 of 5 bubbles hnikelz, 24 Feb 2016 | Read review
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