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Quality Inn & Suites

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

Booked 4 rooms and checked in very late. Saw stairs were dirty going to room and did not think much about that. Climbed into bed and was out. In the morning when I went to pick up my phone bugs were crawling on it. Went into the bathroom and mold was in the shower. Called front desk, talked to Mary... More 

4 Thank meema4
Regina, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 June 2014

Our room was exceptional. It was big, nicely laid out, and well furnished. The bed was comfortable and the shower was hot. There was a large bathroom with double sinks. The desk was a good size, as was the fridge. We were on the south side of the building which meant we were away from the noise of the highway.... More 

1 Thank Becabica
Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

Hotel is in poor shape, staff was rude, parking is controlled by attached bar, no parking for hotel guests south of the entrance canopy. My room faced the street and we had loud music and patron noise from the bar until 2AM. Breakfast is basic, no waffles, pastries were dry and waxy. No elevator, so watch out for 2nd floor... More 

1 Thank Spider365
Green Valley, Arizona
Level Contributor
433 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 461 helpful votes
Reviewed 4 May 2014

I am a loyal customer of Choice Hotels and rarely have anything negative to say, but this property is the exception and the "average" rating I gave it is generous, I really felt it was very close to "poor". Located close to I-80 and I-35 could be an advantage but not in this case as it means constant noise from... More 

1 Thank Joan W
White Bear Lake, Minnesota
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 March 2014

While the front and lobby area looked good, I was totally surprised when I got into the room. Very old, no refrigerator or microwave. Room was clean. Beds were clean and fairly comfortable, but mattresses were old and looked like they were sagging to the middle. Non-smoking hotel, however since smoking was allowed outside entrance doors, the smell of smoke... More 

Thank Pat5414
South Dakota
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 December 2013 via mobile

This property needs some management skills! Room 131 had a broken-down king bed, that needed replaced years ago, having flooring in the bathroom that looked like it had black mold under it, torn carpet in the entry, and a nightmare of a heating unit that rattled ALL night is not up to the CHOICE properties we have stayed at through... More 

1 Thank t f
Pleasanton, California
Level Contributor
759 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 656 helpful votes
Reviewed 26 November 2013

First off, there are three Quality Inns in Des Moines area - one by the airport, one in the middle of the town and this one is on the northern side. This one does have elevator, it had a fairly large and working pool (but no spa). We were supposed to get a two queen room, but they looked like... More 

Thank heckfy
Boise, Idaho
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 November 2013 via mobile

Have stayed here a few times before and have stayed here thru a couple of managers in the past and this place works. It is an older property but it has been maintained and upgraded made. Rooms are quite large and they also have suites. Some rooms have microwaves and fridges but not all. All rooms are inside with lots... More 

Thank alboise
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2013

We stayed here for one evening for the first time. It is an older place that has been remodeled. The rooms are nice and clean and the beds comfortable. Our bathroom had some wall paper peeling off the wall and the tub refinishing was falling apart. Other than that, the location was good and the staff friendly. The breakfast includes... More 

Virginia Beach, Virginia
Level Contributor
520 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 9 July 2013

This seems like an older place in need of a face lift. No problems. Everything worked. No refer or microwave. The staff was friendly and check in and out was easy. Next door to a bar and Wendys. I would stay again if I was in the area.

Thank Adak C

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Hotel & Grounds (4)
Room/Suite (13)
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Business Centre/Function Rooms (1)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Quality Inn & Suites

Address: 4995 N.W. Merle Hay Road, Des Moines, IA 50322
Region: United States > Iowa > Des Moines
Price Range: $94 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 117
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Also Known As:
Quality Hotel Des Moines
Quality Inn And Suites
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Des Moines, Iowa
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over priced for what you get”
 of 5 bubbles 934dalek, 3 Sep 2016 | Read review
“I usually prefer top floor to avoid noise, but our first floor room was very quiet.”
 of 5 bubbles 789alm, 26 Aug 2016 | Read review
“This hotel is adjacent to I-35/I-80 interchange! Find another hotel!”
 of 5 bubbles Harleychick14, 27 May 2016 | Read review
“Quiet on south side and upper floor; no elevator; ask for renovated room”
 of 5 bubbles mbbarnes, 25 Apr 2016 | Read review
“third floor on the north side of the building”
 of 5 bubbles hnikelz, 24 Feb 2016 | Read review
5 of 5
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