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Renaissance Des Moines Savery Hotel

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405 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Bloomington, Illinois
Reviewed 23 May 2016

I want to thank Missy at the front desk for going above and beyond getting us a room on a very busy weekend. Our room was large and very comfortable. Though we came in rather dirty from working on a remodel she treated us like very professionally and courteous. We greatly appreciate her assistance and will stay again.

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Helpful?
Thank yarrow1555
Reviewed 21 May 2016 via mobile

Friendly staff upon arriving late in the evening, after having just booked a room thru Priceline minutes earlier.. Painless Checkin, other than the Valet being full, because the hotel was full. Had to find a spot on the street, but, HEY! you snooze you lose! Facilities were average, obviously it's an old building that's been semi-renovated a few times... The...

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Thank jsaitta
Shoreview, Minnesota
Reviewed 18 May 2016

This is a lovely hotel in town centre. It is a old hotel, but has seen a redevelopment recently. It is very close to the Des Moines river and the new East Village. There is much within walking distance. Summers Saturday is the Downtown Farmers Market next door. You will not be disappointed.

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Thank jacktcass
Mequon, Wisconsin
Reviewed 11 May 2016

I booked this hotel online, through the Marriot Website and booked a king room or 2 double bed room. My husband and I arrived around 5 p.m. and we were told that they only had a room with a double bed left. I showed the front desk staff my reservation and she said that your room type isn't guaranteed. I...

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Thank Charlie53092
Davenport, Iowa
Reviewed 9 May 2016 via mobile

Visited for one night while in town to see musical. Room was large, slept on pullout couch and it was fine. Bathroom really large and toilet flusher was in odd spot. Shower was huge. Elevators were very tiny but a nice smooth ride to our room which was on the 11th (top) floor and had a good view.

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1Thank Ashley2881
Mark H, General Manager at Renaissance Des Moines Savery Hotel, responded to this review

Dear Ashley2881, Thank you for being our guest. We are very pleased that you enjoyed your stay and loved hearing your great comments! We look forward to serving you again.

Reviewed 7 May 2016 via mobile

The location was fantastic, within walking distance of the civic center. The staff was wonderful and very pleasant. The overall atmosphere was good too, pretty lobby. The decor of the hotel rooms and hallways could use some updating. The room was huge, but it lacked that luxurious fell that it could have. I would stay again if the price was...

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Thank Julie N
Mark H, General Manager at Renaissance Des Moines Savery Hotel, responded to this review

Dear Julie, thank you for your many kind words when you told us of your recent stay with us. I am also delighted to be able to tell you that we are going to close the hotel this summer in order to execute a multi-million dollar renovation. We will keep the charm, character of the 100 year old hotel while...

Nevis, Minnesota
Reviewed 29 April 2016

The location was convenient, skyway connected, clean, updated and nicely appointed. I was pleased with my room and the staff was friendly and helpful. The hotel was close to some excellent restaurants and parking was convenient. The hotel bar was nice and the bartenders were fun, the service was excellent. I enjoyed my stay and will definitely stay there again.

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Thank Michael M
Mark H, General Manager at Renaissance Des Moines Savery Hotel, responded to this review

Michael M - we are very glad to hear that you will be stay with us again and that you received great service while you were here recently. We truly appreciate your business!

Reviewed 24 April 2016 via mobile

I have stayed here twice, and both times I have been impressed by this hotel. We had a booking discrepancy and Jon at the front desk was fantastic. And Emily in the bar... Lights out fantastic. Seriously, if you are in Des Moines... Stay Here. It is worth it.

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Thank Erick-Robert T
Tara M, Director of Sales at Renaissance Des Moines Savery Hotel, responded to this review

Thank you so much for your kind words. It is so nice to hear you say those wonderful things about both Jon and Emily and your referral is beyond words. We are thankful for guests like you that appreciate the historical nature of our building and that service is our focus and passion. Your words of Excellent are what the...

Reviewed 20 April 2016 via mobile

It is a nice hotel. It has a nice historic feel. The staff was very nice and helpful. I think though you are really paying for the convince of location I didn't feel for the price it was up to par on what it offered. The room we had stayed in was a upgrade after they no longer had any...

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Thank Jack D
Tara M, Director of Sales at Renaissance Des Moines Savery Hotel, responded to this review

Thank you for your response. I am happy to hear that the staff was helpful. Our guest rooms are getting a full renovation this fall so please come back in 2017 to join us in celebration our renewed hotel and hopefully then the rooms will match the service and the price. Thank you again and make it a great day.

Reviewed 20 April 2016 via mobile

From arrival to departure this hotel strives to make their guests feel special. I wasn't mearly given a room key, I was given a quaint description of my room so that I anticipated it as I walked down the hall. As I arrived in the evening after a long days work, I was greeted by two smiling servants, Who asked...

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Thank BushGuy43
Tara M, Director of Sales at Renaissance Des Moines Savery Hotel, responded to this review

We are so thankful for your response. We love hearing that our team went above and beyond and we are appreciative of your thoughts and kind words. Our team strives for perfection and its reviews like yours that keep us moving forward always looking for ways to WOW our guests. Thank you again and we look forward to you coming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bos
Bos
Cuisines: American
No photo provided
Coda Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This historic hotel, located in the heart of downtown Des Moines, Iowa is within walking distance to Wells Fargo Arena, Iowa Events Center, Civic Center of Greater Des Moines, Court Avenue restaurants and nightlife and East Village restaurants and shops. Start your day off right with a visit to Coda Coffee, located on the street level of the hotel, for freshly brewed Starbucks beverages. Then return in the evening to Coda Lounge to discover the hottest new lounge in downtown Des Moines. Don't miss the contemporary midwest cuisine and local products served in BOS restaurant, also located street level in the hotel. Additional amenities enjoyed by guests include a fitness center, indoor pool, whirlpool, complimentary airport transportation and complimentary wireless service. If you’re searching for a venue to host a romantic wedding, a business meeting or a conference, this hotel features over 12,000 square feet of function space, innovative meeting technology and a creative catering and culinary team. ... more   less 

Additional Information about Renaissance Des Moines Savery Hotel

Address: 401 Locust St, Des Moines, IA 50309-2311 (Formerly Renaissance Savery Hotel)
Region: United States > Iowa > Des Moines
Price Range: $291 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Des Moines Savery Hotel 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Renaissance Des Moines Savery Hotel Iowa
Des Moines Renaissance
Hotel Style:
#8 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Des Moines Savery Hotel staff and other travellers.
1 question
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Webster, Iowa
over a year ago

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Questions? Get answers from Renaissance Des Moines Savery Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are a little different. Best to ask about layout options.”
 of 5 bubbles LBJ2014, 14 Sep 2016 | Read review
“ask, the rooms are so random, you need to ask.”
 of 5 bubbles annarbeit, 27 Jun 2016 | Read review
“Not an issue.”
 of 5 bubbles jacktcass, 18 May 2016 | Read review
“Rooms with a street view.”
 of 5 bubbles michaelmI6840SE, 29 Apr 2016 | Read review
“Maybe ask to view the room before accepting...”
 of 5 bubbles 836dj, 5 Apr 2016 | Read review
5 of 5