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Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel

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1050 6th Ave, Des Moines, IA 50314-2606
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$149
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Free cancellation until 21-12-29
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US$126
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (58)
Dining (37)
Room & Suite (30)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 54 hotels in Des Moines
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Downtown, Des Moines, Iowa. Our convenient downtown location provides the ideal setting for both business and leisure travel. With convenient access to Wells Fargo Arena, Hy-Vee Hall, Veterans Auditorium, Des Moines Civic Center, Iowa State Fairgrounds, and Mercy Hospital, you can not go wrong when you stay at the Holiday Inn Downtown. Located in the heart of Des Moines, we are minutes away from an assortment of entertainment options. Indulge and have a ball at Prairie Meadows Race Track and Casino, Adventureland Park, Blank Park Zoo or the Science Center. Also, exceptional dining and nightlife are just blocks away at the Court Avenue Entertainment District and the trendy Historic East Village. Downtown Des Moines is alive with special events every weekend, and our area shuttle makes navigating downtown a breeze! Relax, it's Holiday Inn. We offer free parking and free Wi-Fi throughout the hotel, an indoor pool, and a complimentary downtown/airport shuttle. If you love classic American cuisine set in a casual but elegant dining atmosphere, then Genevieve's Restaurant and Cityscape Lounge are the place to go. Whether your visit brings you to Des Moines for business or pleasure, allow the Holiday Inn Downtown to be your hotel of choice!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
324Reviews7Q+A72Room tips
Traveller rating
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Popular mentions
TravelingFam wrote a review Jul. 2021
Omaha, Nebraska611 contributions126 helpful votes
old with a refresh. Bathrooms are quite small. Halls smell musty and had large blowers on them. Near an interstate and heard that traffic. No stairs from lobby to 1. Or even from any floor down. All are marked with emergency exit alarm will sound. Hotel was full so Elevators were backed up w no stairs alternative. Bar in lobby and some seating. Complimentary coffee. No breakfasts. Close to the sports arena
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Free parking but the garage smells!!
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1 Helpful vote
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Yared W wrote a review May 2021
Shakopee, Minnesota, United States15 contributions12 helpful votes
Nice clean rooms and good location inside downtown Des Moines, IA. Free parking inside downtown is a +. It also has small fridge and coffee maker. Unfortunately you have to buy your breakfast. Service could be better, if they have friendly people at front desk.
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Date of stay: April 2021Trip type: Travelled with family
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Kaity K wrote a review Mar. 2021
1 contribution1 helpful vote
Could hear guests yelling next door arguing and then rubbed onions in the vent to cover up there drugs. For the price absolutely the worst hotel I've ever been at in 7 years and I've traveled all over for work for 4 years, I can't believe a nice building like this would be this disgusting. Plumbing doesn't work and lights are trash along with everything. Trust me I'm not the one to write a review but I had to. DONT STAY HERE
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Date of stay: March 2021Trip type: Travelled solo
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel
Responded Apr. 5, 2021
Hi 959kaityk, I am glad you left feedback. Thanks for choosing our Holiday Inn Des Moines Downtown! Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. I am sorry to learn about the issues encountered during your recent stay with us, particularly with the disturbance caused by the guests next door, as well as the troubles with plumbing and lighting. IHG Hotels & Resorts sincerely cares about your experience, and I appreciate your taking the time to let us know. I have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay. I know they appreciate you sharing your experience and am confident they will take steps so this doesn’t happen again. I have sent you a private message to obtain additional details regarding your stay. We hope to host you again in the future so that we can give you a much better experience. Cheers, June A. Case Manager IHGService
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Jerry W wrote a review Aug. 2020
North Aurora, Illinois193 contributions49 helpful votes
I was sending my daughter to the school so I stayed over night at Holiday Inn again. I noticed the parking lot was very empty. I talked to front desk, he said it was very few people staying in the hotel. I noticed the bar was closed. When I tried to get into the room and key cards were not working. I called and they send new cards to the door. I stayed in the same type of room as suite last time. Since not too many people in the hotel so it was very quiet. I was able to sleep well at night.
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Date of stay: August 2020
Location
Service
Sleep Quality
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markdamian2016 wrote a review Jul. 2020
Chanhassen, Minnesota5 contributions2 helpful votes
The hotel was decent, however I wanted to make a very specific review related to one of the hotel managers that went above and beyond for our stay there. “Max”, working in the evening July 11, was absolutely fantastic. He helped families with special accommodations as needed and was extremely helpful. I honestly have not seen any hotel manager operate at his professional level (and I travel a lot). If you are there, ask or look for Max, if he hasn’t already come to you to ask for anything he can help you with. The five stars are for Max! Thank you holiday inn!
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Date of stay: July 2020Trip type: Travelled with family
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PRICE RANGE
US$110 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn des moines downtown hotel des moines, des moines holiday inn
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
251
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Frequently Asked Questions about Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel
Which popular attractions are close to Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Nearby attractions include Downtown Farmers Market (1.1 km), Iowa State Fairgrounds (0.5 km), and Des Moines Civic Center (1.1 km).
What are some of the property amenities at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Conveniently located restaurants include Buzzard Billy's, 801 Chophouse, and Splash.
Are there opportunities to exercise at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel have airport transportation?
Yes, Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Des Moines DTWN - Mercy Area, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.