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Holiday Inn Des Moines Downtown

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Holiday Inn Des Moines Downtown
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257 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Nashville, Tennessee
Reviewed 7 October 2016

You have to work pretty hard to be classified as the worst hotel of the year. I've stayed in close to 100 different hotels this year, and this was the worst, and it wasn't close. I don't need much to have a good hotel experience-good internet, a good gym, a reasonably comfy bed, a staff that communicates with each other...

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Helpful?
Thank sasheriff
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear sasheriff, Thank you for taking the time to review your stay at our hotel. We appreciate all reviews, good and bad, in order to identify what we're doing well and what needs improvement. I am glad to hear that the free laundry facility, fitness center and high definition televisions were positives for your experience. However, I am very sorry...

Longboat Key, Florida
Reviewed 4 October 2016

Stayed for three nights and had wonderful customer service. Family member was at the hospital for surgery and recovery. Shuttle is wonderful service for those not wanting to get in their cars or don't have cars. Hospital is definitely within walking distance for most unless health issues are an issue. Shuttle service for airport and local restaurants was appreciated. Shuttle...

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Helpful?
Thank Cyndi S
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear Cyndi S, I am so happy to know that you were pleased with your experience at the Holiday Inn Downtown Mercy Campus in Des Moines. Thank you for taking the time to offer a thorough review of your stay. Our whole team truly loves being of service to our guests and strive to be the best around, so it...

Reviewed 2 October 2016

I drive musicians all over the country. I stay at a lot of hotels this one I found to be very nice the staff was very accommodating for both me and the artist I was driving. Everyone from the manager to the shuttle driver went out of their way to help make it a pleasant stay.

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Helpful?
Thank joseph n
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear joseph n, Thank you so much for your review of the Holiday Inn Downtown Mercy Campus. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again because we would love the opportunity to be of service. Wishing you continued safe...

Mantorville, Minnesota
Reviewed 24 September 2016

This is an older property, but has been updated to meet modern needs. We stayed for two nights, and found our room to be comfortable and well-equipped. The staff was extremely helpful and eager to please. Probably the strongest selling point for this hotel is its location. This hotel is located close to all downtown Des Moines destinations and events....

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Helpful?
Thank Bill K
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear Bill K, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, especially in regards to the service provided, and that our location was convenient. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us...

Osage, Iowa
Reviewed 14 September 2016

Nice hotel. Only problem is heard ambulance after ambulance pulling into hotel next door. The rooms were clean and looked as they had been updated recently. Really close to downtown but not as expensive as downtown hotels. Great value for the money and right off interstate so you don't get stuck in downtown traffic. Would definitely stay here again.

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Helpful?
Thank LBJ2014
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear LBJ2014, I am so glad to hear that you enjoyed your stay at our hotel and especially happy to hear you would stay with us again. It is nice to know that our location was convenient for you and you felt you received great value for your stay. I am sorry to hear about the noise issue you experienced...

Omaha
Reviewed 7 September 2016

We stayed one night this past weekend while we were there for the Des Moines Triathlon. We stayed here last year for the same race and had a very positive experience, so this was one of our top choices to stay this time around. The location cannot be beat. It's so close to everything downtown, without the steep downtown hotel...

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Helpful?
Thank HuskerTriMomof3
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear HuskerTriMomof3, Thank you so much for taking the time to offer a lovely and thorough five star review of your stay at the Holiday Inn Downtown Mercy Campus. It is wonderful to know that you were pleased with our location, your guest room, breakfast and especially the service you received. It is such a compliment to know that you...

Jackson, Wyoming
Reviewed 5 September 2016

What an amazing property. The icing on the cake is surely the staff! What a pleasant group of hard working hoteliers! They always went above and beyond to help make my stay memorable. Great location. Free in town shuttle. Clean comfortable rooms. And once again, amazing staff! Thank you Holiday Inn Mercy Campus for all that you do. I can't...

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Helpful?
Thank anthonyaccamando
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear anthonyaccamando, Thank you for allowing us the privilege of being of service to you. All of us here at the Holiday Inn Downtown Mercy Campus, greatly appreciate your feedback and are so glad that you chose our hotel for your accommodation needs. I am so pleased to know that our location and shuttle service provided convenience during your stay....

Cedar Rapids, Iowa
Reviewed 24 August 2016

The hotel staff are very pleasant. There is onsite restaurant and clean pool area. If you are staying in town for activities near the capitol this is a great location. Also, close proximity to lots of other venues. Try out Zombie Burger or Fong's Pizza - both are great local hangouts. Des Moines has a farmers market close by on...

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Helpful?
Thank Shellie P
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear Shellie P, Thank you for the wonderful and informative review. Future guests will appreciate your feedback about our hotel and the city of Des Moines. I am so pleased that you found our staff to be pleasant and our location to be convenient for your needs in Des Moines. I hope we have the privilege of having you as...

Sioux Center
Reviewed 8 August 2016 via mobile

Very clean room with microwave and refrigerator. Great breakfast buffet with good variety. A little downtown noise during the night. Bring some earplugs if night noise bothers you. Located with easy access to highway 235. Very good value for price.

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Helpful?
Thank Alex P
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear Alex P, Thank you for taking the time to write a candid and thorough review of your stay. It is wonderful to know that you enjoyed your accommodations, the breakfast buffet and the convenience of our location. Please keep us in mind if your travels return you to Des Moines as we would love the privilege of being of...

Manasquan, New Jersey
Reviewed 7 August 2016

Stayed at this place with our kids in july. We're world travelers and have stayed a wide variety of IHG properties, and usually we really like them. You get used to a certain level of service and facilities, this place was a mixed bag. The area near the hospital was pretty seedy, and parking was poor (I wasn't sure my...

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Helpful?
Thank FamilyTravelerDad73
GretchenT81, Public Relations Manager at Holiday Inn Des Moines Downtown, responded to this review

Dear FamilyTravelerDad73, I am so glad that you had a great experience in our restaurant and that you enjoyed the food and the view. I am so pleased your kids got to see the fireworks and enjoyed time in the pool. I'm sorry to hear that our parking and the bed did not meet your expectations, and I have passed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Downtown, Des Moines, Iowa. Our convenient downtown location provides the ideal setting for both business and leisure travel. With convenient access to Wells Fargo Arena, Hy-Vee Hall, Veterans Auditorium, Des Moines Civic Center, Iowa State Fairgrounds, and Mercy Hospital, you can not go wrong when you stay at the Holiday Inn Downtown. Located in the heart of Des Moines, we are minutes away from an assortment of entertainment options. Indulge and have a ball at Prairie Meadows Race Track and Casino, Adventureland Park, Blank Park Zoo or the Science Center. Also, exceptional dining and nightlife are just blocks away at the Court Avenue Entertainment District and the trendy Historic East Village. Downtown Des Moines is alive with special events every weekend, and our area shuttle makes navigating downtown a breeze! Relax, it's Holiday Inn. We offer free parking and free Wi-Fi throughout the hotel, an indoor pool, and a complimentary downtown/airport shuttle. If you love classic American cuisine set in a casual but elegant dining atmosphere, then Genevieve's Restaurant and Cityscape Lounge are the place to go. Whether your visit brings you to Des Moines for business or pleasure, allow the Holiday Inn Downtown to be your hotel of choice! ... more   less 

Additional Information about Holiday Inn Des Moines Downtown

Address: 1050 6th Ave., Des Moines, IA 50314
Region: United States > Iowa > Des Moines
Price Range: $169 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Des Moines Downtown 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Holiday Inn Des Moines Downtown Hotel Des Moines
Des Moines Holiday Inn
Holiday Inn Des Moines Downtown Iowa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Des Moines Downtown staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a skyline view, ask for a room on the south side, and a higher floor.”
 of 5 bubbles 811scottg, 26 Jan 2017 | Read review
“Get a room not on the interstate side.”
 of 5 bubbles Julie2257, 30 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles sasheriff, 7 Oct 2016 | Read review
“no tip all are nice”
 of 5 bubbles 404josephn, 2 Oct 2016 | Read review
“I would ask for a room on opposite side as hospital. (But not sure if side of interstate is way to go either)”
 of 5 bubbles LBJ2014, 14 Sep 2016 | Read review
5 of 5