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Holiday Inn Des Moines Downtown

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Traveller (52)
Room & Suite (58)
Dining (37)
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Overview
  • Excellent19%
  • Very good29%
  • Average27%
  • Poor17%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Holiday Inn Des Moines Downtown
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
There are newer reviews for Holiday Inn Des Moines Downtown
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All reviewsmercy hospitalstay at holiday innsthe shuttle driverconvention centerwedding receptionwells fargo arenaonsite restaurantpleasant staybed and pillowsfree shuttlenice lobbylobby areaan older propertyroom was clean and comfortableroom was largestaff was friendlydowntown
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61 - 65 of 286 reviews
Reviewed 28 June 2016

It was so nice to stay and be able to go out downtown and walk everywhere we wanted to go. Visited for a concert on the river front and enjoyed being able to walk everywhere. The rooms were nice and spacious.More

Thank jamiewT4365VQ
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 29 June 2016

Dear jamiewT4365VQ, Thank you for the wonderful five star review of Holiday Inn Downtown Des Moines. I am so glad you enjoyed your guest room and that our location was convenient for you. I hope we have the privilege of having you as our guest...More

Reviewed 27 June 2016 via mobile

This hotel is right off the freeway and no stairs are available to go to the lobby. Elevators are extremely SLOW. Bathroom is small, especially if you had 4 people in the room. Bed is comfortable. Breakfast buffet is $10 and includes beverages. The regular...More

Thank Lisa M
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 29 June 2016

Dear Lisa M, Thank you for choosing our hotel for your travel needs. We appreciate your business. However, I am sorry to hear that you were not completely satisfied with your experience. I appreciate your input and have shared your thoughts with owners and management...More

Reviewed 20 June 2016

Stayed there for a convention--they OVER BOOKED--and did not tell anyone. Did not hire xtra shuttle drivers. THEIR PARKING LOT IS UNDER CONSTRUCTION--they did not tell anyone in advance or post it on their sites or accomodate--OR discount when asked to on the bill--the manager...More

Thank BStanislav
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 12 July 2016

Dear BStanislav, Thank you for taking the time to offer a review of your stay. We rely on guest feedback, good and bad, to improve for the future. I am sorry to hear that you were not pleased with your experience at our property. Allow...More

Reviewed 12 June 2016 via mobile

I was so relieved that they had rooms available here on such a short notice and late at night! The man working the front desk looked like he was pretty busy but made a point to help me check in quickly and hassle free. The...More

Thank Andrea F
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 13 June 2016

Dear Andrea F, Thank you for the wonderful and thorough five star review of your stay with us. I am so glad you were pleased with your check in experience and your breakfast. I hope we have the privilege of having you as our guest...More

Reviewed 11 June 2016 via mobile

Downtown location, centrally located, Good hotel, hotel building is older, beds are comfortable, upgrade interior, great breakfast and very friendly staff. If I had to something to do in downtown Des Moines, Holiday Inn Mercy Campus would be a choice for meMore

Thank Mike S
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 13 June 2016

Dear Mike S, Thank you so much for taking the time to offer a thorough review of your stay with us. I am so glad our location was convenient for your needs and that you were pleased with your accommodations and the service you received....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$117 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (58)
Dining (37)
Pool & Beach (8)
Business Centre & Event Rooms (57)
Questions & Answers
Ask a question
ronsus
25 June 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
9 December 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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