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Holiday Inn Des Moines Downtown

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Traveller (52)
Room & Suite (58)
Dining (37)
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Overview
  • Excellent19%
  • Very good29%
  • Average27%
  • Poor17%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Des Moines Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Des Moines Downtown
Special Offer: Book Direct and Save
Hotel deals
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Reviews (292)
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76
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25
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All reviewsmercy hospitalstay at holiday innsthe shuttle driverconvention centerwedding receptionwells fargo arenaonsite restaurantpleasant staybed and pillowsfree shuttlenice lobbylobby areaan older propertyroom was clean and comfortableroom was largestaff was friendlydowntown
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71 - 75 of 286 reviews
Reviewed April 25, 2016

The hotel was OK and the food was just OK, but the road noise from the highway was unbelievably loud. I did not sleep all night. I cannot believe they have such poor, noisy windows. Get better windows on the highway side!More

Thank Bacall N
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded April 26, 2016

Dear Bacall N, Thank you for taking the time to share your input regarding your stay with us. I am sorry to hear that you did not have a restful night. I have passed along your comments to owners/management for consideration. Thank you for your...More

Reviewed April 23, 2016

I came to Des moines for a short trip this month. During my stay the hotel again was fine. Somewhat dated but the noise didn't seem as bad as in the past. The staff is nice and all but they seem underpaid and a bit...More

Thank chuck29355
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded April 25, 2016

Dear chuck29355, Thank you for taking the time to review your stay. Thank you for your loyalty as well. We rely on guest reviews such as your own in order to know what we are doing well and what areas could use improvement. I am...More

Reviewed April 20, 2016

I stayed at this hotel forv2 nights whilst the basketball tournament was taking place therefore very busy, the rooms were average for HI therefore not outstanding. The common areas on the floor we were staying looked a bit tired therefore a little TLC will improve...More

Thank John C
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded April 21, 2016

Dear John C, Thank you for taking the time to offer a thorough review of your stay with us. Thank you as well for choosing our hotel for your accommodation needs in Des Moines. I want to let you know that we are renovating every...More

Reviewed April 10, 2016 via mobile

The rooms were fine; the restaurant was very good; service was fine (JJ & Karla); stayed 5 days. Special room rates for those with family at Mercy Hospital were appreciated. Shuttle service from hotel to hospital and back was courteous, efficient, and reduced the strain...More

Thank Steve6481
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded April 11, 2016

Dear Steve6481, Thank you for taking the time to offer a kind and thorough review of your stay. It is good to know that your time at our hotel did not add stress to a sensitive time for you. All of us here at the...More

Reviewed March 7, 2016

My husband and I were very pleased with the hotel room and overall appearance. However, the young women Patty who worked in the restaurant evening shift was very rude and unprofessional. There was 4 people in our group and we walked up looking to be...More

Thank Anna P
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded March 22, 2016

Dear Anna P, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$111 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (58)
Dining (37)
Pool & Beach (8)
Business Centre & Event Rooms (57)
Questions & Answers
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ronsus
June 25, 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
December 9, 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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