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Holiday Inn Express Hotel & Suites Dubuque-West

HIExpress.comUS$98*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Dubuque-West
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239 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Minneapolis, Minnesota
Reviewed 2 days ago NEW

Very nice staff as they were very welcoming as it was my first visit to Dubuque. Beds were comfortable but the walls seemed a little thin as I could hear the coversation of the person in the other room. Breakfast was excellent and was quiet enough to work in after the breakfast rush was over.

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Helpful?
Thank stacksreb
Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

After traveling to a number of cities and countries in my lifetime, its hard to believe that this hotel is one of those places I would drive out of my way to stay at,....but it is. I hotwired it which is always a toss up as to value vs the surprise...but it turned out to be a diamond. It is...

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Helpful?
Thank bgould1001
About Hotel's Favourite Review
Shawn B, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for your review, and comments about our hotel. It our pleasure to serve our guests, and to have them feel as you do. We hope that you know that you can always consider this your place to stay when you are in Dubuque. Sincerely, Shawn Assistant General Manager

michigan
Reviewed 1 week ago

I checked in on Tuesday and stayed for one night. Woke up with a scratchy feeling in my chest. I didn't think anything of it (perhaps allergies this time of year). Wednesday night I stayed in Davenport for one night and felt better. I came back up here to Dubuque on Thursday to stay for one more night. I checked...

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Helpful?
Thank trixy23
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you so much for your most recent review, and your concerns expressed for our hotel. Please accept my sincere apologies! As a follow up from our phone conversation I want you to know how seriously we take this situation as well as any cleanliness complaint! We are committed to our guest safety and the overall health...

Oskaloosa, Iowa
Reviewed 4 April 2017

Friendly check in staff. Room was found clean and in order. Bed was comfortable. Air unit was nice and quiet and what i love the most the fan was actually adjustable to a constant fan to block out any hotel noise. Like most Holiday Inns the towels were nice and soft. Breakfast was a nice selection like most HIE I...

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Helpful?
Thank M H
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for your time to post this review! We appreciate your valuable feedback and liked reading what you enjoyed most! Glad we could meet your expectations and look forward to another chance to serving you! Sincerely, Lynette General Manager

Reviewed 30 March 2017

Great breakfast, good location if You not staying downtown. Close to shops and restaurants. Clean pool. Only minus room service skipped our room once. They fixed it by providing us with clean towels by evening. Recommended.

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Helpful?
Thank Elzbieta G
Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review! We appreciate your impressions of the breakfast and location! Thankfully your housekeeping issues were resolved but we do apologize for the inconveniences and hope to exceed your expectations the next time you are here! Again, thank you for choosing to stay with us and thank you for...

Mountain Lake, Minnesota
Reviewed 19 February 2017

We went to Dubuque for a college visit ad needed somewhere for the family to stay. We stayed in a suite with two queen beds and a pull out couch. We had a good evening. Clean hotel, small pool, great breakfast.

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Helpful?
Thank MomofSix94
Shawn B, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you for choosing to stay with us while here in the city of Dubuque. It is our hope that you will continue to stay with us while your student attends college here. Sincerely, Shawn Assistant General Manager

Cottage Grove
Reviewed 28 December 2016

Arrived on 12/11/16 for 2 night stay. Was pleasantly received by desk receptionist & checked in quickly and professionally. Room (#311) was clean & bathroom was stocked well. Although the room is listed as a "1 Queen Bed Suite", it seemed crammed with too much furniture for the size of the room. The 2 TV's were about 10' apart and...

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Helpful?
Thank ttetzloff
Shawn B, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you for taking the time to send us your review on our hotel. It is because of these comments that we able to make improvements to better serve our guests. Our goal is to make sure each guest feel they have been heard, and their issues addressed. On behalf of the GM, the staff, and myself I do apologize...

Cleveland, OH
Reviewed 24 December 2016

This isn't a new place. It isn't fancy. Its not a boutique hotel. This is a Holiday Inn Express. Not a ton of frills. This is the type of place you stay when you are going to be passing through. The "express" is there for a reason. No hassles, no issues, in, out, and done. I stay here every year...

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Helpful?
Thank avianman
Lynette M, Assistant General Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you so much for your review of our hotel. It is a pleasure to serve you, and the other students each year that you come. Your words about our staff, and our hotel helps us to continue to improve our services to our guests. There have been updates since your last visit, and we hope that you will enjoy...

Elgin, Illinois
Reviewed 2 December 2016

Prompt and friendly greeting by the desk clerk "Craig" felt welcome and very helpful. Room had a mini fridge and nice coffee maker, good breakfast. Best part was the set of expectations for their guests....no running around after 10 pm which becomes a quieter time for everyones enjoyment. No loud parties. Good nights rest.

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Helpful?
Thank BigWazoo
Shawn B, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you for staying with us, and leaving your comments about our hotel. It is very important to our staff that each guest feel welcome. We are glad that Craig was about to assist you while you were here. We hope to see you again on your future return trips to our area. Sincerely, Shawn Assistant General Manager

Madison, Wisconsin
Reviewed 10 November 2016

This isn't a bad thing but you know what to expect from a HIE hotel. Clean and safe location, nice breakfast, courteous staff, comfortable bed at a reasonable rate. This hotel is away from the downtown which was fine for us. We will be staying here the next time we are in town.

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Helpful?
Thank Dennis M
Shawn B, Manager at Holiday Inn Express Hotel & Suites Dubuque-West, responded to this review

Thank you for taking the time to give us your comments. We want you to know that we appreciate you staying with us, and look forward to your return. Sincerely, Shawn Assistant General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Dubuque West. Dubuque s newest hotel located in the West End district. Our hotel is just minutes away from Dubuque s downtown featuring major attractions such as The National Mississippi River Museum, The Diamond Jo Casino, Grand River Center, Five Flags Civic Center, Star Brewery, and Dubuque Greyhound Park and Casino (Mystique). If you are traveling to Dubuque to enjoy one of our many fun filled events such as America s River Festival, Catfish Festival, Riverfest, Summerfest, and Dragonboat Festival, you ll find the Holiday Inn Express & Suites Dubuque West s convenient location perfect for shopping and dining. While visiting Dubuque, you may want to take a short drive to Galena IL for additional shopping and sight seeing General Grant s Home and other historical sights. The Holiday Inn Express & Suites Dubuque West is designed for business travelers featuring High Speed Internet, 24 hour business center, large work desks in every room, and meeting room for groups up to 50 people. We welcome guest visiting McKesson, A.Y. McDonald, McGraw Hill, and Quebecor, Eagle Window and Doors, and Kendall Publishing and John Deere. In addition, our proximity to Loras College, University of Dubuque, and Clark College makes us the ideal location during your campus visit.Stay Smart at the Holiday Inn Express & Suites Dubuque West! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dubuque-West

Address: 2080 Holliday Dr, Dubuque, IA 52002-0471
Region: United States > Iowa > Dubuque
Price Range: $145 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dubuque-West 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dubuque-West
Holiday Inn Express Hotel & Suites Dubuque-West Iowa
Hotel Style:
#4 Business Hotel in Dubuque
#5 Family Hotel in Dubuque
#6 Romantic Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dubuque-West staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Dubuque-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose an end room if possible.”
stacksreb, 22 May 2017 | Read review
“Check your HVAC system when you check it.”
  • Junk/mold in the HVAC unit...
  • Junk/mold in the HVAC unit...
  • Junk/mold in the HVAC unit...
  • Junk/mold in the HVAC unit...
  • Check out card from former guests and their fingernails.
  • Junk/mold in the HVAC unit...
  • Junk/mold in the HVAC unit...
  • hair/heavy dust at the head of the bed.
trixy23, 11 May 2017 | Read review
“Chose rooms with sofa sleeper. They really big.”
, 30 Mar 2017 | Read review
“We were on the first floor, just down from the lobby and it was perfectly quiet.”
bgould1001, 21 Nov 2016 | Read review
“Rooms on west side have light from nearby businesses. No room darkening shades”
ganzej, 2 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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