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Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
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522 Reviews from our TripAdvisor Community

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Showing 518: English reviews
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Orion, Illinois
Reviewed 1 week ago

Nice hotel with nice amenities. Nice outdoor area with fire pit. The bed is hard and needs improvement, helpful front desk. The bathroom and shower was good. The cost was comparable with other hotels in the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank craigsC8423RX
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks for taking the time to review our hotel! We are glad you enjoyed your stay with us and look forward to seeing you soon!

Crystal Lake, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017 via mobile

We have stayed at this HGI several times and every time we stay our encounters with the people working here is wonderful. The rooms and lobby are clean, the morning breakfast service is friendly and we have never been bothered or noticed an odor of smoke from the casino area. In fact, there is a very long separation thru a...

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Helpful?
Thank chitown73
About Hotel's Favourite Review
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for your compliments regarding your stay with us! I will share with my team and look forward to seeing you again soon! Please reach out to me directly if I can be of personal assistance.

Des Moines, Iowa
Reviewed 1 week ago

Stayed at this HGI for a quick business trip and have stayed here before. I was welcomed right away and my keys were ready. The room was clean and had a pleasant smell. The pool and whirlpool were in good shape and felt good after a long day.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F4622YF
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed your stay with us! The pool / spa area is nice after a long day to relax! Hope to see you again soon!

Marseilles, Illinois
Reviewed 1 week ago

Everything great Wish breakfast was included Forgot my phone charger they mailed it no questions asked - impressive ! Convenient to stay there since we went to casino and concert . Casino was small - would go back if another concert but not just to gMble since its 3 hrs from home

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carol A
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed the concert! Q Casino is bringing in some great shows, very convenient to walk right down the connecting hallway into the casino. Keep an eye on upcoming shows we have some great outdoor events upcoming! Thanks again!

Spring Valley, Wisconsin
Reviewed 2 weeks ago

The check in/out process was very quick and easy. Everyone was helpful and happy. The breakfast was top notch along with dinner at Houlihans was great. The casino that was also attached added alot of night excitement.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tracyp710
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

I am glad to hear you enjoyed your stay with us, we certainly do have lots of things to do in our area with dining, gaming, walking trails. Thanks again and hope to see you soon!

Eau Claire, Wisconsin
Reviewed 2 weeks ago via mobile

The location of the hotel is extremely convenient for business travelers, the bed was comfortable, and everything in the room was as expected. I was a little concerned about potential noise from rowdy guests given that it is next-door to a casino, but there were no problems at all.

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Helpful?
Thank profxfiles
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

So glad to hear you had a great time, the casino is far enough away to allow those who wish to have a quite getaway can enjoy! Come check out our new fire oit patio, open for the season!

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Our first time to Dubuque, IA. The Hilton was a great stay at a Great price. We took advantage of the senior discount which really brought the price down. If you are looking for a great place to stay at a good price, this is it.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Debbie R
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed your stay with us! We certainly look forward to seeing you again soon!

New Albin, Iowa
Reviewed 2 weeks ago

Nice restaurant and handy access to the casino. Great location to easily get to the other river attractions. The room was spacious and comfortable. Price of room was reasonable as was the food and drinks.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank alanwM8734GV
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Excellent to hear you had a great time at our hotel! We do have many things for all to enjoy, from restaurants, music, gaming to walking trails. We look forward to seeing you again soon!

Gilman, United States
Reviewed 3 weeks ago

A group of us have gotten together for 11 years at this hotel and this year we had different rates for our rooms which makes no sense. Have spoken to the general manager and did not receive a honest answer, just lied to.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 241dalev
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Dear Dale, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest...

Saint Michael, Minnesota
Reviewed 3 weeks ago via mobile

Housekeeping was well below expectations. Hair in more places than you can imagine and some sort of stain (blood?) on the bathroom wall. Being that the casino was attached, the lobby smells like smoke - thankfully the rooms did not!

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Helpful?
Thank MatthewP275
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

I am sorry to hear about your stay with us and that we fell short of your expectations. I will revisit with housekeeping regarding cleanliness and we are replacing an air unit that provides make-up air into the lobby that has been causing the issues of unbalanced air pressure in our building. Please give us another opportunity to serve you.

44 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Region: United States > Iowa > Dubuque
Price Range: $127 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dubuque Downtown staff and other travellers.
2 questions
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McHenry, Illinois
over a year ago

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Questions? Get answers from Hilton Garden Inn Dubuque Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When we checked out Monday morning there were numerous other guests also checking out and everyone said there stay was really nice.”
BobOconomowoc, 22 Feb 2017 | Read review
“Rooms on the back of the building (north side?) have river views.”
  • view from third floor room
lesuerg, 29 Jan 2017 | Read review
“We had a group of 10 and rented a suite and additional rooms. Having the suite for all of us to gather together was perfect!”
658paulan, 22 Jan 2017 | Read review
“I found the ground floor room very convenient.”
ValpJ, 18 Dec 2016 | Read review
“Side/Back, Non-Adjoining Rooms”
RedHeadGo, 3 Oct 2016 | Read review
5 of 5