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Clarion Highlander Hotel and Conference Center

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Clarion Highlander Hotel and Conference Center
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174 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

This was a nice place back in 1990 but it's very clear not a dime has been put back into it since then . It was dirty, everything was falling apart. The decor was awful dusty, rusty, or falling apart. The hallway smelled like smoke and curry. The pool was really big the hot tub was out of order, but... More 

Helpful?
Thank Ed S
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Omaha, Nebraska
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Older place. Staff not real helpful. Don't get a room overlooking the pool. Most places close the pool area at 10. Here it's 11 but the noise continues as people are partying around it. When you call the desk the staff tells you it closes at 12, then does nothing about the noise. Second night same problem.

Helpful?
Thank Hockeypop55
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Buffalo Grove, Illinois
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Highway robbery. That's the best I can describe it. The hotel is old, beds worse than cardboard, blanket with holes. I wouldn't go back for $125 a night but these rooms were $229 a night. A better sleep in your car.

Helpful?
Thank puglover789
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
Reviewed 27 October 2016

This room is WAY to expensive for what it is. For 170 dollars a night I received wet towels, a broken door, flickering lights, a mattress spring shoved into my back, and poor service. Even if the service had been great, this place is a depressing dump. The decor is so outdated and dark. My room was not cleaned the... More 

Helpful?
Thank Anna S
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ames, Iowa
Level Contributor
3 reviews
Reviewed 17 October 2016

Room was small and not very clean. The pool room was disappointing to say the least. No free breakfast and staff didn't seem to care about anything, Not going back, found a different hotel down the road, AmericInn, much, much better.

Helpful?
Thank lizsue1993
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Dubois, Wyoming
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

This was a disappointing overnight - the hotel smelled funky, the room was very dark and outdated. Our room had a sliding door to the courtyard, the door wouldn't open and the courtyard grass was overgrown and it all seemed abandoned. The cost seemed more expensive than what I'd expect (plus additional $20 pet fee), although we did have a... More 

Helpful?
Thank Megan B
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Warrenton, Virginia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 6 September 2016 via mobile

Traveling through Iowa on my way to Wyoming from Va. Found Clarion on TA and decided it looked good for the night. No issue making the res, check in quick and desk personnel courteous and informative. Exterior in need of some landscape Maint. I get it that corn is big time in Iowa, but I don't think a little Round... More 

Helpful?
Thank jm4590
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ida Grove, Iowa
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

Located just off the interstate...easy to get to. The person at the front desk was very nice and helpful. The room was very clean. The hotel has been recently updated. The pool was spacious and clean. Lots of area to sit around the pool. The breakfast had a lot of variety and was very good.

Helpful?
Thank Jean B
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Chicago, Illinois
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 August 2016

Other than the fact that we chose this property for its pool (indoors, large for a hotel), and when we arrived we found out that the pool was closed for repairs, our stay here was fine. The room was very clean, although dated like the hotel. The beds were a bit on the firm side, but at least there were... More 

Helpful?
1 Thank C0ldinChicag0
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeffery Hickman... More 

Southern Minnesota
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2016 via mobile

I booked this on line through Booking.com. I read the reviews and knew to expect a dated but clean hotel. We just stayed one nigh as part of a longer motorcycle trip to the Tennesee Smoky Mountains. We were within walking distance of a restaurant. I would not plan a romantic evening there, but as a quick overnight stay it... More 

Helpful?
Thank Beattie01
Jeffrey H, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jeffery... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off Interstate 80, the Clarion Hotel® Highlander Conference Center hotel is less than four miles from the University of Iowa. Local points of interest like the Carver-Hawkeye Arena multipurpose venue, the North Dodge Athletic Club and Amana Colonies National Historic Landmark are all just minutes away from this Iowa City, IA hotel. ... more   less 

Additional Information about Clarion Highlander Hotel and Conference Center

Address: 2525 North Dodge Street, Iowa City, IA 52245 (Formerly Quality Inn Highlander Conference)
Region: United States > Iowa > Iowa City
Price Range: $98 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Highlander Hotel and Conference Center 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Clarion Highlander Hotel Iowa City
Quality Inn Iowa City
Iowa City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Highlander Hotel and Conference Center staff and other travellers.
3 questions
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Illinois
over a year ago
Chicago, Illinois
3 months ago

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Questions? Get answers from Clarion Highlander Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you HAVE to stay here bring your own towels and mattress.”
 of 5 bubbles annasO5315FS, 27 Oct 2016 | Read review
“Get a room that is far away from the lobby. If they have a wedding, it can get pretty noisy.”
 of 5 bubbles jeanbA4015XA, 6 Sep 2016 | Read review
“If you do not wish to climb stairs, ask for a room on the first floor, as there does not seem to be an elevator.”
 of 5 bubbles C0ldinChicag0, 21 Aug 2016 | Read review
“Lower floors are closer to vending area”
 of 5 bubbles I7661VIjulief, 14 Aug 2016 | Read review
“The entire second floor is for smokers and smells like it.”
 of 5 bubbles 965brendas, 23 May 2016 | Read review
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