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Comfort Inn Marshalltown

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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40 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Marshalltown
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Showing 39: English reviews
Marshalltown, Iowa
Reviewed 23 November 2014

The brightest point about this hotel is the Continental breakfast, and the sweet lady who ran it. The PM staff is frankly rude and unfriendly. The walls are paper thin, there are literally no curtains (decoration only...they do not pull shut), so if you are on the main floor, you have little privacy. Pipes were rhythmically clanging in the wall...

Thank bigd711
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Dear guest, Thank you for taking the time to respond to our online survey regarding your recent stay. On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I have shared your comments with them, and have addressed the issues. The style of curtains that we feature in the rooms are required from...

Reviewed 20 November 2014

I travel to Marshalltown every few weeks and have stayed at the Comfort Inn consistently over the past ten years. The hotel was sold earlier this year, and the new owners have extensively renovated the property. The rooms are clean, quiet, and well appointed, and the breakfast service is excellent. The hotel staff is friendly and efficient, and a number...

Thank Mark776
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Dear Mark, Thank you for taking the time to complete our survey regarding your recent stay. It's always reassuring to receive positive feedback from guests. I will definitely be sharing your comments with all the staff. Thank you again, Darcy McCubbin Manager Comfort Inn 641-752-6000

Springfield Gardens, New York
Reviewed 26 October 2014

I was pleasantly surprised by this recently remodeled hotel. There are a few things here and there that are still needing work (no carpet in the lobby) but my room, the breakfast, and everything else was great. The desk staff was very friendly and accommodating, the housekeeper I encountered was very nice as well. I will definitely stay here again...

Thank MamaBear311
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Thank you for completing our online survey regarding your recent stay. It's always rewarding to from our guests. I will share your comments with the staff.

Reviewed 24 August 2014

The rooms are like new after the renovations. The two nights I was there, the construction crew (or maybe it was a highway crew – people in orange vests) were working by 5am. No sleeping in, but this should resolve itself. The new rooms are neat & standard Comfort Inn style. Sink separate from the bathroom, in-room refrigerator and microwave....

Thank Susan S
GM_IA052, Manager at Comfort Inn Marshalltown, responded to this review

Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate your feedback, and it will be shared for all the staff to see. We are delighted that you enjoyed the new rooms, and common areas. The front doors are next, then we have plans to add an...

Reviewed 4 August 2014

I recently had a large group stay at the Comfort Inn in Marshalltown, Iowa. Our guests were pleasantly surprised with their stay. The rooms were all newly refurbished. The lobby is currently under construction, but will be nice once complete. The staff was friendly, accomodating, and a pleasure to work with. I am looking forward to placing my group at...

Thank MsMotorsports23
GM_IA052, Manager at Comfort Inn Marshalltown, responded to this review

Thank you for the kind review. I'll definitely share it with the entire staff. It's always nice to receive positive feedback. We look forward to seeing your group again next year! Darcy McCubbin Manager Comfort Inn 641-752-6000

Okoboji, Iowa
Reviewed 1 July 2014

We stayed 2 nights (Saturday and Sunday) and were pleasantly surprised at the renovations that were done. Everything had that new smell. The rooms were clean and very modern. The pool was clean and warm. The breakfast had something for every one. They are still renovating the hotel, so there is a cluttered area in the foyer with the new...

1Thank elecakes
GM_IA052, Manager at Comfort Inn Marshalltown, responded to this review

Dear guest, Thank you for your kind words about the hotel. We strive to make each guest feel as if they are at their home away from home. We take great pride in the changes that have been made recently. We look forward to seeing again in the future. Darcy McCubbin Manager Comfort Inn 641-752-6000

England, United Kingdom
Reviewed 29 June 2014

Had a great night in a very nice dbl queen non smoking room. Everything was really new and clean in the room, and there was no smell of cigarette smoke (we would have left if there was). There was a small fridge and microwave in the room. We did not hear any other guests. The reception area is a holding...

1Thank pho2journo2003
Homer, Illinois
Reviewed 14 April 2014

When we entered our room, we thought it surely couldn't be the same hotel we read reviews about! It was very clean and comfortable. The front desk people were courteous and helpful, the breakfast was very good and plentiful. Breakfast room was clean. Pool and hot tub were clean and temperatures were great. The hotel is under renovation, but is...

Thank Reed6464
Reviewed 13 February 2014

Review collected in partnership with Easytobook.com
2Thank Christopher D
Reviewed 4 October 2013

Non smoking rooms/hallways smell like cigarettes 24/7 (they use a fan to blow the smell away...really?), Ice machine looks scary (mold, old), washing machine runs all day/night (I could hear it in my room vibrating and tumbling), you will hear people who are staying next to your room. On a positive note: staff is friendly and breakfast was ok and...

2Thank Dave K

15 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (15)
Hotel & Grounds (4)
Pool/Beach Area (2)
Dining (2)
Room/Suite (5)
Other (2)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
We are proud to be the only 100% Smoke Free hotel in Marshalltown. Having undergone a full renovation in 2014, the hotel boasts updated rooms with 42" flat screen televisions, LED reading lights (in standard rooms only), and Serta Perfect Sleepers mattresses. All rooms come equipped with microwave, refrigerator, coffee maker, and hair dryer. Wake up to our complimentary free hot breakfast after a good nights sleep, and feast on scrambled eggs, bacon or sausage, and biscuits and gravy. Make your own waffles, cereal, and an assortment of pastries, yogurt and fruit are also available. Coffee, juice, and tea as well. ... more   less 

Additional Information about Comfort Inn Marshalltown

Address: 2613 S Center St, Marshalltown, IA 50158-4501
Region: United States > Iowa > Marshalltown
Price Range: $143 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Marshalltown 2.5*
Number of rooms: 60
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Also Known As:
Marshalltown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Marshalltown staff and other travellers.
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Rapid City, South Dakota

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Questions? Get answers from Comfort Inn Marshalltown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a corner/alcove room. I was nice and off it itself but next to the ice and vending machines. It got a bit noisy at times. Room 119”
822AngelaG, 15 Mar 2016 | Read review
“Check the room for drapes that close before you accept it”
408charlesm, 30 Jun 2015 | Read review
“If you can't do stairs I would suggest requesting 1st floor as the elevator is still not installed.”
MamaBear311, 20 Jun 2015 | Read review
“Plan on staying as far from the lobby, pool, exercise area as possible.”
bigd711, 23 Nov 2014 | Read review
“If you cannot do stairs, I would suggest requesting a 1st floor room. There is no elevator, but I was told that is something they plan to add.”
MamaBear311, 26 Oct 2014 | Read review
5 of 5
US$105* /night
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