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We chose this hotel because our first choice, the Holiday Inn Express in Mason City, was full that night. We made a poor room choice, going for the top floor, but facing east toward the casino and gas station. Unfortunately, the noise of the diesel...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites NorthwoodResponded 20 December 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in cleanliness and service.
However, we’re sorry about the noise during your stay. We will address this...More
We had a sour taste in our mouths from a previous stay in a Holiday Inn Express and were leary about staying in one again, we had no choice so we booked a room here. The staff was VERY friendly and very attentive to our...More
Response from General_Manager4712, Manager at Holiday Inn Express & Suites NorthwoodResponded 27 October 2015
Thank you so much for your amazing review. We are so happy that you were able to enjoy your stay. It makes me happy to hear that Teana was very helpful and that she went above and beyond to make sure that you got your...More
A great location, but not too crowded. Rest Stop, gas station, casino, and hotel. What a great combination. Hotel was clean and people were personable. Would stay again. I actually just stopped for the rest area, and decided to check out the hotel. Since it...More
Response from General_Manager4712, Manager at Holiday Inn Express & Suites NorthwoodResponded 21 October 2015
Thank you so much for staying with us and writing a review on us! We are truly pleased that we were able to offer you hospitality when you had no intention of staying in Northwood. We are so glad that you liked our quiet location....More
We had multiple issues with our room. We were told the motel was booked and no other rooms were available. We were told the manager would be following up with us in a few days........the front desk gal was polite but did not have authority...More
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Response from General_Manager4712, Front Office Manager at Holiday Inn Express & Suites NorthwoodResponded 16 October 2015
We would like to thank you so much for writing a review of our Holiday Inn Express and Suites here in Northwood, IA. I am very sorry to hear about the issues you encountered with your room, housekeeping has been made aware of what happened...More
We needed a placed to stay after driving all day from Missouri to Minnesota. The front desk lady was a lot of fun and very courteous. The rooms were a "10" and you couldn't ask more from a hotel. As I said, a very pleasant...More
Response from General_Manager4712, General Manager at Holiday Inn Express & Suites NorthwoodResponded 16 October 2015
Thank you so much for taking the time to write a review on our hotel. It is so great to hear that you were able to enjoy your room after a long day of driving. It is also fantastic to hear that you enjoyed the...More
US$123 - US$212 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express & Suites Northwood Hotel Northwood ,