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Country Inn & Suites By Carlson, Northwood

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Country Inn & Suites By Carlson, Northwood
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312 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Clear Lake, Iowa, United States
Reviewed 11 January 2017

This hotel is conveniently attached to the Diamond Jo casino. It is not smoky or noisy. The room was generously-sized and comfortable. The heating unit, which is quite loud, did come on frequently despite having the temperature set quite low. The bed and bedding were comfortable. The room was very clean. The breakfast was well-stocked and had an excellent selection....

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Thank akincl
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the lovely review of our hotel. We are pleased to know that you enjoyed your stay with us. I am happy to share with you that our hotel will be starting a major renovation of all guestrooms and public areas in the upcoming months. We look forward to sharing our fresh new look with you in the...

St. Petersburg, Florida
Reviewed 9 January 2017

The only reason we ever stay here is the casino. We were on our way back to MN and to get a good rate I had to go into the casino and grab a players card (which I had not brought with me). After spending the two previous nights at Drury Inn's that had food in the pm in the...

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Thank Minnes0taSue
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the nice review of our hotel. It was our pleasure to have you as our guest and we hope to see you again the next time your back in our area.

Fort Frances
Reviewed 3 January 2017

We enjoyed our stop on the way to our 3 month winter getaway to California . The hotel is clean--the rooms large and the beds comfortable. The hotel is connected to the Diamond Jo casino --no walking or driving to access. The price was a bit high for an out of the way area. We had to show our casino...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Susanna Gary B
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the nice review of our hotel. We are pleased that you stayed with us and were able to enjoy some of the many amenities we offer. Thank you again and we hope to see you when your back in our area.

Manson, United States
Reviewed 20 December 2016

Great location off the interstate for us on our way to Rochester,Mn. comfortable rooms,accomadating staff, and attached to the casino for entertainment if desired. And reasonably priced to boot! Have not tried the breakfast in the morning, mostly because were on our way by 4-5am, but hope to in the future. Have recommended it to our employees! Great break for...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Y660DNstevej
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Plymouth, Minnesota
Reviewed 18 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank SharonMark99
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Bricelyn, Minnesota
Reviewed 18 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Braden2012
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Bettendorf
Reviewed 15 December 2016

Stayed 12/14/2016. Staff was great. Would not hold heat unless it was above 72 degrees. Fan was blowing all the time. Ticking noise from refrigerator all night long. Husband finally unplugged unit for quite a while but was freezing temperature. Plugged it back in and then had to turn it up so high to have fan turn off and on....

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Thank Dianna S
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the heating unit and refrigerator with our maintenance and housekeeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Please know...

Reviewed 1 December 2016

Wonderful place. Clean, lots of amenities, great breakfast! Lots of breakfast items to chose from! Customer service was great! Not so great people using the pool that ruined the experience a little, but I'd still go back!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Tabitha K
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the wonderful review of our hotel and staff. We are so pleased to know that you enjoyed your stay. Sorry to hear that some rowdy people in the pool made that not so enjoyable but pleased you won't hold that against us and will return again.

Otsego, Minnesota
Reviewed 27 November 2016

We enjoyed our stay. Rooms are always clean and neat. Microwave and frig are a plus for us. Beds are comfortable and the bedding is just the right weight for a comfortable sleep. Staff is always helpful and pleasant. The morning breakfast makes the the stay here a good value. There is wide variety of choices so even the pickiest...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kinderkid
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the great review of our hotel and staff. It is wonderful that you were able to enjoy some of our many amenities and found them to be to your liking. We are pleased to know that you found our staff to be helpful and pleasant and your guestroom to be clean and comfortable. It was our pleasure...

New Ulm
Reviewed 26 November 2016

firm beds, lumpy pillows, no water pressure. and a lot of noise. too get out of the shower you have to step over the toilet Good luck getting any sleep here. Blood stains on mattress. Nasty at best! My wife and I will never be back

Review collected in partnership with Country Inns & Suites By Carlson
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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Country Inn & Suites By Carlson, Northwood

Address: 711 Diamond Jo Ln, at Diamond Jo Casino, Northwood, IA 50459-8801
Region: United States > Iowa > Northwood
Price Range: $134 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Northwood 2.5*
Number of rooms: 102
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Also Known As:
Country Inn & Suites Northwood Hotel Northwood
Country Inn And Suites Northwood
Country Inn Northwood
Northwood Country Inn
Country Inn & Suites By Carlson, Northwood Iowa
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Northwood staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Northwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing South”
 of 5 bubbles nancyb890, 14 Feb 2017 | Read review
“Our room was 312 and we did hear a little bit of noice from hall and upstairs but not through the night.”
 of 5 bubbles maryg301, 22 Sep 2016 | Read review
“Non smoking”
 of 5 bubbles msdiva25, 5 Jul 2016 | Read review
“Higher floors better”
 of 5 bubbles rollercolin, 6 Jun 2016 | Read review
“Direct access off I-35.”
 of 5 bubbles mnbirdee, 17 May 2016 | Read review
5 of 5