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All reviewsdes moinespancake machinestandard hixtypical hiecheck in was easythe breakfast arearoom was cleancold itemsoff the highwaythe main reasonyogurtfront desk staffnice hotelwould stay here againstayed here for one nightair conditionereasy access
My family drove from Michigan to Iowa for our nieces graduation. I chose Holiday Inn Express. It's always my first choice wherever I travel. The hotel was very nice, rooms were clean and the beds very comfortable. Where things went bad was on Sunday morning...More
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 1 June 2017
Thank you for providing us with your feedback. We truly apologize for your experience with our breakfast over memorial day weekend. We have taken your review and are using your comments in additional coaching and training for our morning crew. We never want to...More
The HI Express is one of several hotel chains that do a good job of providing a comfortable room and a decent breakfast. This one is right off the beltway surrounding Des Moines, north of city center, near Urbandale. We were just passing through and...More
Thank Robert D
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 5 June 2017
Thank you for taking the time to provide us with your feedback. We are very happy to have met your needs and expectations. We do hope to see you again in the near future!
Have stayed here many times for business but this stay was for a soccer tournament we were in town for. Hotel is clean and our room was spotless. Rooms are large and has lots of room for our family of four. Hotel workout room had...More
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 24 April 2017
Thank you for your visit. We look forward to your return and the opportunity to serve you again.
Nice clean hotel located in a quiet neighborhood. Great breakfast included in the stay, including a pancake machine. Enjoyed relaxing in the hot-tub and swimming pool. Restaurants near-by. Room was nice.
Thank Doreen S
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 21 April 2017
Thank you for providing us with your feedback. We are glad you enjoyed our breakfast as well as our super fun pancake machine. We hope to see you again soon for a relaxing dip in the pool and hot tub.
We have family that lives in the Des Moines area, when things start to get crowded we check in here. Nice hotel, very clean and restaurants are close to grab a quick bit to eat. Just an over all nice/ not fancy but very comfortable.
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 3 April 2017
Thank you for your feedback. We are alwys happy to see you guys! We hope to see you again soon.