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Hilton Garden Inn Des Moines/Urbandale

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1 room 2 adults 0 children
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Hilton Garden Inn Des Moines\/Urbandale
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472 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Urbandale, Iowa
Reviewed 2 days ago NEW

I was only there for 1 night, but the staff was great and the room was up to date and had everything I needed. I forgot a razor and the front desk was quick to get me one with shaving cream. I would definitely stay here again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R3838GDkristinb
Omaha
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

I have not stated at this Hilton Garden Inn location for awhile so I booked a room because it was close to my business location. The rooms have been remodeled since I last stayed and they are modern, functional, comfortable and stunning. Up went the carpet and now they have wood floors with a carpet area where the bed is....

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1Thank lauren_bergen
About Hotel's Favourite Review
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind & informative review! I am glad you had a great stay & enjoyed our new look & feel! We are very excited for our guests to get to experience our new rooms! We hope you will consider us on your future travels to the area. If I may be of any assistance to...

STORM LAKE, United States
Reviewed 2 days ago NEW

Very good stay, however, toilet didn't flush unless held lever down and sink filled quickly and took a while to drain. Room was nice, location was excellent. Would gladly recommend this to a family member or friend for a future stay.

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Thank 419pattyh
Burlington, Iowa
Reviewed 2 days ago NEW

I stay at this hotel regularly for business. The cleanliness and service are always top notch. I also appreciate the location as it is near the areas I need to go and there is a Texas Roadhouse right next door. A great choice for business or personal travel.

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Thank Kelly S
Amado, Arizona
Reviewed 1 week ago

We could not be happier staying in a very clean, comfortable and friendly Hotel. We have stayed in Hotels all over the world and very few do we give and Excellent Rating but the Hilton Garden is definitely at the top of the list. Thanks to all.

Review collected in partnership with Hilton Garden Inn
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Thank tomrX754XO
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind review! We are pleased to serve! We will look forward to having you back in the future. Safe travels to you! Enjoy a great day! Thank you, Jennifer

Bettendorf, Iowa
Reviewed 1 week ago

We stayed here for my sons soccer tournament. We have been staying st this hotel whenever we come to town in spring and fall over the last three years. They gave us a nice low group rate. My room was clean, comfortable and very spacious. Note that we were a family of four but only received breakfast tickets for two...

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Thank Bigrackbuck
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your reviews! I hope you & your family enjoyed a great soccer tournament! I just wanted to confirm the scores you had given us if there was anything I can do for you as they are different from your response comments. If so, please feel free to contact me. We appreciate your business! Have a great...

Omaha, United States
Reviewed 2 weeks ago

I really can't find a bad thing to say about this place. We stayed for only one night, but it was comfortable, quiet and clear. The staff was excellent. Good location -- just off I-80 but far enough back not to hear the noise. I'd stay here again if in the area.

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Thank Lar80
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review & business! I am glad you enjoyed your stay here! We hope to serve you again soon. Enjoy your week! Thank you, Jennifer

Creston, Iowa
Reviewed 2 weeks ago

Several family & friends stayed here for our wedding in a nearby town. We were very well taken care of and had great customer service. The facility is beautiful and very clean. Check in was smooth & quick. Breakfast is AMAZING!!! Very tasty!

Review collected in partnership with Hilton Garden Inn
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Thank Lori_G1967
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! Congratulations on your wedding! I hope you enjoyed a fabulous day! We hope you will consider us in the future. Have a great day! Thank you, Jennifer

Omaha, United States
Reviewed 3 weeks ago

The facility was excellent in every respect. The staff was courteous and went out of their way to be friendly and helpful. The breakfast was particularly enjoyable. We did not use all of the amenities but they all appeared to be excellent and well-maintained. The lodging costs were competitive and the rooms were clean and superbly maintained. I would have...

Review collected in partnership with Hilton Garden Inn
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Thank E2597VUdavidd
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind review! It was our pleasure to serve you! I hope you will enjoy your time at the Hilton in Omaha just as much if not more than with us! Best wishes for a very successful event! Have a great day! Thank you, Jennifer

Atlanta, Georgia
Reviewed 3 weeks ago

Hotel cleanliness is excellently impressive and at a good location. I love Hilton family but the staff that received maDe me to have a rethink. I doubted if I was in the wrong place COS I got a cold reception

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Thank 605ceejaye
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! I hope you had a great trip to the area! My apologies for your experience with our staff. Please let me know what I may do in regards to this for you. We want you to feel confident in our services to you! Have a great week! Thank you, Jennifer

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service

Additional Information about Hilton Garden Inn Des Moines/Urbandale

Address: 8600 Northpark Drive, Urbandale, IA 50322
Region: United States > Iowa > Urbandale
Price Range: $144 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Urbandale
Hilton Urbandale
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Des Moines/Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't have a car, the hotel is within walking distance to a couple of bars and restaurants.”
mlallen23, 9 Jun 2016 | Read review
“Register on line and pick your own rooms.”
AndyD62, 19 May 2016 | Read review
“Have Hilton honors”
F999SYmarkd, 22 Feb 2016 | Read review
“Fifth floor was quiet.”
Klfbooks, 28 Jun 2015 | Read review
“Low and high numbered rooms are at the hall ends. Elevator is in the hall center.”
Dougogreen, 16 Jun 2015 | Read review
5 of 5