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    Extended Stay America - Des Moines - Urbandale

    3940 114th St, Urbandale, IA 50322-2068
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$66
    US$66
    US$66
    Traveller (23)
    Room & Suite (13)
    Dining (1)
    Overview
    • Excellent29%
    • Very good18%
    • Average19%
    • Poor21%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Des Moines - Urbandale
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (92)
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    1 - 5 of 92 reviews

    Reviewed 1 October 2017

    My cousin and I shared a room with two queen beds for two weeks, we worked nearby 7 a.m. to 7 p.m., so were only in the room a few hours to sleep and get ready to work. We often choose Extended Stay, but would...More

    Thank kaiserdr
    Response from 00esa, Manager at Extended Stay America - Des Moines - UrbandaleResponded 2 October 2017

    We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will...More

    Hotel's Favourite
    Reviewed 20 February 2017

    I never know what to expect from an Extended Stay America but this one far exceeded my expectations. Bed was very comfortable, room was clean, bathroom was spotless and staff was accommodating. They don't keep pots and dishes in room but are quick to get...More

    Thank frickster519
    Response from Manager_11525, Manager at Extended Stay America - Des Moines - UrbandaleResponded 23 February 2017

    I want to thank you for taking the time to post a review of your stay. It is good to know you had an excellent experience at our hotel due to your room accommodations being comfortable and that you received memorable customer service. Thank you...More

    Reviewed 9 September 2017

    Lots of issues with this place. From the start, I had to stand and wait several minutes while the clerk was making what was obviously a personal call. I was in a hurry, and tried to get her to check me in, but she pretty...More

    Thank NoDakker
    Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 10 September 2017

    It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

    Reviewed 13 August 2017 via mobile

    Not really anything positive to say...room was small, bed was hard, pillows were hard. The "breakfast provided" consisted of a small stand across from check in with packaged muffins, crushed granola bars, oatmeal and coffee...no seating. I have been to several kitchenette extended stay format...More

    Thank AndreaBradH
    Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 14 August 2017

    It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

    Reviewed 2 August 2017

    Cost of hotel did not match services. Need more staff on site as well as not charging guest to have a daily cleaning service if needed. Need to clean outdoor area in parking lot. Need to have carpet in rooms clean as well as the...More

    Review collected in partnership with Extended Stay
    Thank 172tinnaj
    Response from 00esa, General Manager at Extended Stay America - Des Moines - UrbandaleResponded 3 August 2017

    Tina, we're sorry to know you were unhappy with our hotel policies. Also, we regret the inconvenience you had as we failed to deliver you clean and fresh room. I know a well-maintained hotel sets the tone for a wonderful stay and to ensure this...More

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    Country Inn & Suites By Carlson, Des Moines West
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$70 - US$95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Booking.com, Hotels.com, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Des Moines - Urbandale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • Urbandale
    • Also Known As
    • Extended Stay Urbandale ,
    • Urbandale Extended Stay
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    Traveller (23)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (15)
    Bathroom (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 11 hotels in Urbandale
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    Hampton Inn West Des Moines Lake Drive
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    Nearby Restaurants
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    Nearby Attractions
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    Sky Zone Trampoline Park Des Moines
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    30 reviews
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    Clive Aquatic Center
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    Ask a question
    Questions & Answers
    Bailey M
    10 February 2015|
    AnswerShow all 2 answers
    Response from Sandra P | Reviewed this property |
    They said 18, but call and see what you need for a deposit.
    0
    Votes
    Room Tips
    "There are no good rooms in this hotel."
    Read review
    "Great price for over week stay there lots construction workers there."
    Read review
    "Stay somewhere else"
    Read review
    "226 was ours and very good."
    Read review
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