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I always try to stay here while in Waterloo. Always clean, always quiet, always reasonably priced. The front desk staff is polite and to the point. Guest laundry is free and there is a mall plus several restaurants within walking distance.
We stayed the weekend at this hotel. Our first experience with Candlewood Suites!!! Wow, the gentleman at the desk, his name was Anthony, he was amazing. Knew what was going on in the area and recommended a perfect spot for dinner. I will say I...More
Response from Angela C, Director of Sales at Candlewood Suites Waterloo-Cedar Falls
Thank you so much for your kind words. We appreciate Anthony's hard work here at the hotel and we are so happy when others take notice of his excellent customer service! I am so elated you enjoyed your stay with us and we look forward...More
Room was clean and comfortable until I went to bed. The sheets were worn and had little fabric pearls down the middle of the bed. A little uncomfortable but I got a good night sleep. Bed was not a soft as I'm used too.
Thank Steve L
Response from IHGService, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls
Dear Steve L,
Thank you for your recent stay and for taking the time to write a review of our hotel. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your expectations. Allow me...More
So we wanted to see something at the Englert theater in Iowa City, that particular act was something I've wanted to do for years! So the weekend it falls on there was a football game between a couple colleges, so I was priced out of...More
This was a last minute stop while on business in the NE Iowa area. Bed was comfortable and it was quiet. The price was a bit less than other hotels in the area as well. Looks like it would be nice for a long term...More