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Comfort Inn & Suites Waterloo

Traveller (34)
Room & Suite (33)
Dining (6)
Certificate of Excellence
Overview
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2011 Laporte Rd, Waterloo, IA 50702-4404 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
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220 results
Traveller rating
127
57
22
11
3
Traveller type
Time of year
LanguageEnglish
127
57
22
11
3
Show reviews that mention
All reviews front desk manager jim went out of her way biscuits and gravy standard fare little things room was clean in town choice hotels would stay here again yogurt waffle maker would highly recommend this hotel the breakfast area small pool breakfast selection one night stay
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1 - 5 of 220 reviews
Reviewed 2 weeks ago via mobile

We booked our hotel room here through Expedia. We even got a confirmation email. (See attached screen shot). When we arrived we were told that our room was really at the nearby Days Inn! No amount of cajoling could resolve this mistake by Expedia. Apparently...More

Date of stay: December 2018
Thank Larry-Crystal
Response from Nerissa M, Guest Relations Manager at Comfort Inn & Suites WaterlooResponded 1 week ago

Larry-Crystal, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations...More

Reviewed November 22, 2018

This is a much older Comfort Inn & Suites and we were not impressed. Websites should state how old hotels are and when they were last remodeled. We stayed in room 318; the bathroom door squeaked so loud loud, one could hear it three doors...More

Date of stay: November 2018
Thank Susanne T
Response from Nerissa M, Guest Relations Manager at Comfort Inn & Suites WaterlooResponded November 25, 2018

Susanne T, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken...More

Reviewed November 12, 2018 via mobile

I really enjoyed my stay here recently. My room was clean and the bed was very comfortable. I was able to take advantage of the business center and print a few documents for my meeting I had the ext day. As I was leaving my...More

Date of stay: November 2018
Thank Joe F
Response from Nerissa M, Guest Relations Manager at Comfort Inn & Suites WaterlooResponded November 20, 2018

Dear Joe F, I am happy to hear that you had a great time at our hotel! It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and...More

Reviewed November 4, 2018 via mobile

Great customer service. The lady working when checking me in was very professional and courteous. She worked with me to find me a king room even though I booked something else. The room is a nice size and very clean! The sheets and bed are...More

Date of stay: November 2018
Thank Aaron E
Response from Nerissa M, Guest Relations Manager at Comfort Inn & Suites WaterlooResponded November 7, 2018

Dear Aaron E, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Comfort Inn & Suites Waterloo hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you...More

Reviewed October 20, 2018

We stayed at this hotel for one night. They assigned us a room to the left of the pool and to the right of the ice maker and vending machines. We could hear all the conversations from the pool and the icemaker area. The conversations...More

Date of stay: October 2018
Thank Ricardo R
Response from Nerissa M, Guest Relations Manager at Comfort Inn & Suites WaterlooResponded October 28, 2018

Ricardo R, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturbed your rest. This is certainly not the kind of experience we would like for our...More

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About
Description
Comfort Inn & Suites in Waterloo, IA near Crossroads MallLocated adjacent to shopping at Crossroads Mall, the Comfort Inn & Suites® hotel in Waterloo, Iowa offers easy access to Cedar Valley Arboretum and Cedar More Valley Trails, 106 miles of hard-surfaced trails and 10 miles of water trails perfect for a variety of outdoor adventures. This Waterloo, IA hotel is also convenient to the Grout Museum of History and the University of Northern Iowa, home of the Panthers.Waterloo is home to John Deere Waterloo Operations, as well as Lost Island Water Park, the Waterloo Riverfront and a Downtown Museum District featuring the Waterloo Center For the Arts.Guests of this Waterloo, IA hotel are invited to relax in the indoor heated pool and enjoy the following additional amenities:Free wireless high-speed Internet accessFree newspaper Monday through FridayFree coffeePet-friendly hotel; additional fees applyYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms at this non-smoking hotel offer a 32-inch high-definition flat-screen television, a microwave and refrigerator.Its perfect location and convenient access to area attractions make the Comfort Inn & Suites a great place for business and leisure travelers in the Waterloo, IA area. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
57
Price range
US$79 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Fairfield Inn Waterloo
Also Known As
Fairfield Inn Waterloo
,
Fairfield Waterloo
,
Waterloo Fairfield Inn
Location
United States > Iowa > Waterloo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
57
Price range
US$79 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Fairfield Inn Waterloo
Also Known As
Fairfield Inn Waterloo
,
Fairfield Waterloo
,
Waterloo Fairfield Inn
Location
United States > Iowa > Waterloo
Photos
Traveller (34)
Room & Suite (33)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 37 nearby attractions
John Deere Tractor & Engine Museum
144 reviews
4.57 km away
Lost Island Water Park
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2.47 km away
Sullivan Brothers Iowa Veterans Museum
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3.58 km away
Phelps Youth Pavilion
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Questions & Answers
Ask a question
Patrick T
November 14, 2017|
AnswerShow all 8 answers
Response from Eric H | Reviewed this property |
I did not encounter any issues like that. I️ did travel quite often and make it a habit to look for them in check in. Also never putting my bag on the bed or floor until I️ do a inspection. My room was clean and free of... More
2
Votes
47dana
August 29, 2016|
AnswerShow all 2 answers
Response from Hurry72 | Reviewed this property |
No, 100% ns
0
Votes
Kate K
January 2, 2015|
Answer
Response from James B | Property representative |
We do not have a hot tub, but we have a great indoor pool that is heated to about 86 degrees. We hope that you will choose our hotel, and my staff and I are excited to host you and your guests. Sincerely, Jim... More
0
Votes
Room Tips
"Stay away from the rooms close to the pool"
R5866RLricardor
Oct. 20, 2018
Read review
"I was on second floor and it was quiet, They have an elevator."
dinurse
Sep. 7, 2018
Read review
"3rd floor was quiet as the hotel was full-no noise whatsoever"
IowaRN59
Aug. 12, 2018
Read review
"Lower room numbers are closer to Hwy-380 and a bit noisier. Odd number rooms are adjacent to auto dealer..."
kevinsU4596HR
Jul. 8, 2018
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