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2018-01-28 2018-01-29
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    Residence Inn Des Moines West at Jordan Creek Town Center

    160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138
    +1 855-821-4553
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (31)
    Room & Suite (35)
    Dining (2)
    • Excellent59%
    • Very good32%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (202)
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    1 - 5 of 201 reviews

    Reviewed 1 week ago via mobile

    On our way across the country, traveling from one military assignment to another, we got socked in by a blizzard and stopped at the Residence Inn to wait it out. First, thanks to John at the Marriott Rewards reservation line for helping find a place...More

    Thank RakkasanMan
    Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 1 week ago

    Thank you for sharing. We truly appreciate the great comments and the Marriott loyalty. Our team works hard to deliver a memorable experience, and I'm glad that did not go unnoticed. Good luck on your new adventure, and please stop back the next time your...More

    Reviewed 4 weeks ago

    As others have commented, great hotel in a great location with a great staff. The breakfast lady is very pleasant and helpful, but Allie behind the front desk is a gem. She helped me transfer rooms after my "neighbor" kept me up most of the...More

    Thank fcrane35
    Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 3 weeks ago

    Delighted to hear you had a great stay, despite a few hiccups in the beginning. Our goal is to make sure each guest feels welcomed and cared for and our staff takes pride in creating memorable experiences. I will be sure to share you comments...More

    Reviewed 8 December 2017

    Residence Inns are always fantastic. It's great having access to a kitchen. There's always plenty of room to spread out. Our only complaint: While we love the Marriott brand, we are not fans of the steep $100 pet fee. Most other places/chains charge between $25...More

    Thank MrRay2015
    Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 12 December 2017

    Thank you. We pride ourselves in delivering a memorable guest experience. I will pass along your glowing comments to Sarah, she is one of a kind! We hope you visit again.

    Reviewed 9 November 2017

    You can probably fool folks who stay a day or a few at places, but over three months continuous living at this fantastic place? No way. This place is the real deal on service and satisfaction. The employees, from maintenance on up to management, were...More

    Thank nathicana
    Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 14 November 2017

    Thank you for your kind words. Our guests really are part of our extended family. It warms our hearts and makes our efforts worth while knowing that we were here for you to pick up the pieces of what we can only imagine would of...More

    Reviewed 30 October 2017

    The breakfast staff are fabulous! Not sure if the main breakfast gal's name is shelly (or something similar) but she is friendly and attentive. She makes sure that all items are replenished in a timely manner. The desk staff are very friendly and helpful! The...More

    Thank MinnesotaRandy
    Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 2 November 2017

    We think our staff is pretty great too. Thank you for sharing!

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Tennis Court
    • Price range
    • US$110 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in West Des Moines
    • #6 Business Hotel in West Des Moines
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Priceline, Travelocity, Orbitz, getaroom.com, Hotwire and TripOnline SA so you can book your Residence Inn Des Moines West at Jordan Creek Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • West Des Moines
    • Also Known As
    • Residence Inn Des Moines West Hotel West Des Moines ,
    • Residence Inn West Des Moines ,
    • West Des Moines Residence Inn
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    Traveller (31)
    Room & Suite (35)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (35)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    janet m
    29 August 2015|
    Response from janet m |
    I would like to know if you have two room suite for four ladies?. Also if you have any adjoining rooms?
    Room Tips
    "Lower Level for pets for easy access"
    Read review
    "For quieties area, request a corner room not he top floor"
    Read review
    "First floor has higher ceilings"
    Read review
    "3rd or 4th flood facing the courtyard"
    Read review
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