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Residence Inn Des Moines West at Jordan Creek Town Center

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Residence Inn Des Moines West at Jordan Creek Town Center
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170 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Des Moines West at Jordan Creek Town Center
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Showing 169: English reviews
Chicago, Illinois
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 April 2016

One of the better Residence Inn's, with great service, decent gym and close to restaurants, shopping, etc. I've gone back and forth between this hotel and West Des Moines Marriott - If I want a larger room and travel multiple days I choose Residence Inn, if shorter stay I chose Marriott. Both very good.

Helpful?
Thank Preacher-J
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your review and for choosing the Residence Inn for your recent stay. We work hard to make each of our guests feel welcomed and cared for while they are with us. It sounds like you also had a chance to check out the neighborhood while you were with us and I'm glad to hear you... More 

Coralville, Iowa, United States
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2016

I stayed here on a business trip. Very convenient location for dining and shopping. The staff was tremendous and the facility is clean. The only reason I would not give this a 5 rating is that the walls in the rooms are apparently quite thin as I could hear everything that was said in the next room which makes it... More 

Helpful?
Thank Douglas S
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience. We are glad to hear that our staff took tremendous care of you. It is unfortunate that you could hear your neighbors, and I apologize if you were unable to get a good night's rest. We want to make sure every guests feels welcomed and cared for while... More 

Omaha, Nebraska
Level Contributor
785 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 1,439 helpful votes
Reviewed 6 April 2016

I stayed in The Residence Inn and had a nice time. The rooms were clean and offered plenty of space. The beds were comfortable and the fridge and stove allow for many options for cooking in the room. There is a large Weber grill on the back patio which is great for grilling out. The fitness room has two treadmills,... More 

Helpful?
1 Thank AlexanderDelarge
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for staying. It's great to hear you were able to take full advantage of the hotel facilities and enjoyed the comfort of our room. We hope we get the opportunity to welcome you back. More 

Lexington, Kentucky
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 March 2016 via mobile

We were here visiting from out of town for the NCAA basketball tournament. We had a two bedroom suite which was great for us. Very clean and very accommodating. Breakfast had a wide variety of food. Would definitely recommend. Only complaint is that I wish they had ice machines. The ice in the freezer in the rooms makes about 25... More 

Helpful?
Thank Deanna P
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for choosing to stay at the Residence Inn at Jordan Creek Town Center during your recent trip to Des Moines. It's great to hear that you had an enjoyable experience in our city and we hope we get the chance to welcome you back in the future! Sincerely, Nocona Mollendor General Manager More 

Chicago, Illinois
Level Contributor
145 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 18 March 2016

Great room, location, social hour and breakfast. Very clean. Had a view of the little pond but warning those geese are loud! Close to all shopping and restaurants, literally everything you would want or need within a half mile!

Helpful?
Thank Deb R
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience. I apologize for our noisy feathered friends in our backyard. We are delighted that your were able to take full advantage of our location and amenities. Come stay with us again. Sincerely, Nocona Mollendor General Manager More 

Racine, Wisconsin
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 March 2016 via mobile

My husband and I stayed while heading to see the Sandhill Crane migration in Kansas. The location was fairly close to I 80 surrounded by restaurants, stores and a movie theatre. There is a nice walkway around a pond that had many birds. The property had a spacious fire pit area with seating. The evening social the night we were... More 

Helpful?
Thank Trixie1972
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, We are glad you made the Residence Inn at Jordan Creek Town Center your pit stop on your way to Kansas. Thank you for sharing your experience and we hope to see you the next time you are passing through the area. Sincerely, Nocona Molledor General Manager More 

Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 March 2016

The hotel was clean and well kept. The employees were polite and efficient. A couple of things that stand out about this hotel: 1) the location is great. It is within very easy walking distance of great restaurants, a mall and a movie theater. 2) It is a very big hotel with two distinct "towers" that are only connected by... More 

Helpful?
Thank Minnette S
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for sharing your recent experience at the Residence Inn at Jordan Creek Town Center. We appreciate the feedback and we are delighted to hear that you enjoyed our hotel and its superb location. I would like to apologize for the inconvenience it may have caused by placing your other party in the opposite tower. We do... More 

Mccook
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2016

We were very pleased with this property. The check in was very simple and efficient. We stayed in a 2 bedroom suite, and it was so nice a roomy, plenty of room for everyone. We even had family over to visit and there was still plenty of room. One suggestion I would have would be for a bigger tv in... More 

Helpful?
Thank Dawn F
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your review and for choosing the Residence Inn for your recent stay. We work hard to make each of our guests feel welcomed and cared for while they are with us. I am happy to hear the staff exceeded your needs. I have also passed along your concerns to our maintenance staff, thank you for... More 

davenport iowa
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 January 2016

We were warmly welcomed on a frigid (-20 degree windchill day!) at this Residence Inn in West Des Moines at Jordan Creek. It was easy to find, right by the mall, Trader Joes, just about every store and restaurant you can think of! We were welcomed to check in even though we arrived early, and even offered our choice of... More 

Helpful?
Thank letitsnow1
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience with the Residence Inn. We truly appreciate the great comments and we will share with our team members. We hope to see you again in the future, maybe in warmer weather, when you can walk around the pond to dine at your favorite restaurant. Sincerely, Nocona Mollendor, GM More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2016 via mobile

This location was fantastic on every front. The staff was warm, welcoming and really eager to please our large group. The hotel is spotless and conveniently located to great shopping and restaurants. The pool is not large, but the room seems bigger because it has a lot of natural light. There is free food & beverages M-W nights. There is... More 

Helpful?
Thank HaerrFamily
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for celebrating your Family Christmas with us. We are glad to hear you and your family loved our location and that the staff took care of your every needs! We hope to see you in the future. Sincerely, Nocona Mollendor General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Region: United States > Iowa > West Des Moines
Price Range: $190 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travellers.
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Johnston, Iowa

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Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a whirlpool tub.”
 of 5 bubbles philipg7, 17 Oct 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
 of 5 bubbles 982christopherm, 19 Aug 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
 of 5 bubbles 450sonyat, 19 Apr 2016 | Read review
“3rd or 4th floor Rooms”
 of 5 bubbles Hunk_79, 27 Nov 2015 | Read review
“we love the two bedroom queen beds and kitchens”
 of 5 bubbles lindabP867CP, 23 Nov 2015 | Read review
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