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Hilton Garden Inn West Des Moines

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Hilton Garden Inn West Des Moines
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537 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Lincoln
Reviewed 3 days ago NEW

Loved our stay. Staff was welcoming and friendly. The kiddie pool was awesome! I wish I had paid attention enough to noticed breakfast wasn't complimentary, but the fact that pancakes, waffles, eggs were all made to order was pretty cool. Also the kitchen made the pancakes for our kids as Mickey Mouse pancakes, I thought that was really sweet!

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Helpful?
Thank P272UJsaras
Midwest
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

When I checked in, the front desk mentioned that the hotel is undergoing some renovations. Does it need any, I asked. The clerk mentioned that the hotel is 13 years old; yet I find the property to be as fresh as when I first began staying here shortly after it opened. Courteous staff, great location, comfortable rooms. We will continue...

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Thank bamboola
About Hotel's Favourite Review
Reviewed 3 days ago NEWvia mobile

The rooms are not large but are clean and comfortable. I think the Keurig's are a nice touch. Fridge and microwave for snacks. They have a little store next to front desk that sells food, snacks, and beverage that are reasonably priced. No free continental breakfast. Love the pool area.

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Thank MrsLUVStravel
Pembroke Pines, United States
Reviewed 1 week ago

POSITVE POINTS: Clean room, good breakfast, modern looking décor, pleasant staff, close to shopping centers and restaurants. NEGATIVE POINTS: No shuttle service, poor taxi service. Not good for out of town guess with no car.

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Thank Pio R A
Reviewed 1 week ago

We stayed at the hotel during the 2017 IA boys state basketball tournament. Hotel was clean, staff was friendly. The location was excellent - near the Jordan Creek Mall and numerous restaurants. Pool and hot tub area was clean and well maintained.

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Thank James V
Grand Rapids, Michigan
Reviewed 1 week ago

Wow what a great staff. I always choose Hilton Garden Inn when I travel if it is available because of the consistency of the properties, food and staff, but this location in particular really wowed me.

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Thank Glenn R
Cedar Rapids, United States
Reviewed 2 weeks ago

Great shopping trip! We have stayed at this hotel a few times and always a great experience! This time I was meeting my college daughter here to go shopping. It was clean and quiet. I would highly recommend staying here!

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Thank Amy O
Minneapolis, Minnesota
Reviewed 2 weeks ago

Upon entering the hotel it seemed very nice and I was looking forward to my extended stay at the HGI. When I went up to my room, I noticed a very loud buzzing noise. I asked the front desk to take a look. They promptly sent a maintenance guy up there who informed me that it was the microwave and...

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Thank 442customer
Jesup, Iowa
Reviewed 3 weeks ago

The staff is very friendly and helpful. I would stay here again and recommend this hotel to anyone. The pool area was a little strong with the chlorine though it burnt our eyes after being in the area for a few minutes.

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Thank I1504EAcarriem
Rock Rapids, Iowa
Reviewed 3 weeks ago

I was nit inpressed with front desk .Did not explain things and let things go bad and on top of it all ruined the while the trip.Gave us very bad attitude and didn't offer anything to male up for it.fridge didn't work well bad view . Bad attitude multiple times then git attitude from front desk checking out because I...

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Helpful?
Thank Shiri B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Hilton Garden Inn West Des Moines located close to Wells Fargo Corporate Offices and Jordan Creek Town Center. Whether you're traveling for business or leisure, our hotel in West Des Moines, Iowa is conveniently located near the restaurants, entertainment and shops of West Des Moines. Our Iowa hotel is near Interstate 35, Interstate 80 and 20 minutes from downtown. Plan a business conference or party in over 3,000 sq. Ft. Of flexible meeting space. Our experienced catering staff will assist with the menu and details. Stay connected with complimentary WiFi in guest rooms, common areas, and our 24-hr business center. Enjoy a workout in our fitness center or a swim in our indoor heated pool. Start the day with cooked-to-order omelets, waffles, or French toast in our Great American Grill(R). The restaurant is also open for dinner. If you'd prefer a relaxing dinner in your guest room, order room service or pick up a prepared meal at the 24-hour Pavilion Pantry(R). ... more   less 

Additional Information about Hilton Garden Inn West Des Moines

Address: 205 S 64th St, West Des Moines, IA 50266-8623
Region: United States > Iowa > West Des Moines
Price Range: $149 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Des Moines 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Garden Inn West Des Moines Hotel West Des Moines
Hilton West Des Moines
West Des Moines Hilton
Hotel Style:
#2 Romantic Hotel in West Des Moines
#2 Best Value Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Des Moines staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn West Des Moines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There really isn't anything special. All rooms that I stayed in were exceptionally clean and quiet.”
 of 5 bubbles 4jamik, 5 Feb 2017 | Read review
“Get a top floor room. Lots of noise from above.....”
 of 5 bubbles HMS66, 7 Dec 2016 | Read review
“Construction on lower level so higher floors are much quieter”
 of 5 bubbles AskPLiz, 1 Nov 2016 | Read review
“All rooms are good- we were away from the elevator”
 of 5 bubbles auggieson3, 24 Sep 2016 | Read review
“corner suites are large and pretty good view”
 of 5 bubbles HTonic, 18 Sep 2016 | Read review
5 of 5