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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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Traveller (19)
Room & Suite (31)
Dining (9)
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Overview
  • Excellent51%
  • Very good34%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (219)
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Traveller rating
106
72
22
8
6
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106
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22
8
6
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All reviewsjohnny's italian steakhousehi expressdes moinesrestaurant onsitelarge showergreat hotelwedding receptionpull out bedjordan creekbreakfast buffetwalk in showernice arearooms are cleanshopping and restaurantsliving roomhot tubwould stay here again
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1 - 5 of 214 reviews
Reviewed 3 weeks ago

I booked a room online for a Suite with a King Size bed, bunk beds, and a Jacuzzi hot tub. I used a 3rd party agency called getaroom.com. Another mistake. The bozo told me the price of my room and I would be getting the...More

Thank kkwj22
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 2 weeks ago

Thank you for sending in a review. We appreciate getting feedback as it helps us coach our staff. I apologize for your unsatisfactory stay. Our goal is to give all our guest a 5 Star experience and I believe we achieve that goal most of...More

Hotel's Favourite
Reviewed March 20, 2018 via mobile

We were fortunate to stumble upon this brand new gem on our way home from several months in Arizona. It was pristine and beautifully decorated. The front desk manager, Joan, was gracious, friendly and exceptionally accommodating. Our room/suite was well-appointed and very comfortable with great...More

Thank Elemeno
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded March 23, 2018

Thank you for staying with us and for taking the time to send in a review. We are glad you enjoyed your stay with us and look forward to seeing you next time. Please let us know if we can ever do anything to make...More

Reviewed 4 weeks ago

I actually don't frequent Holiday Inns, for no particular reason, but I was speaking at a conference hosted at this property, so this was my first time as their guest. I drove in early in an attempt to beat treacherous weather (snow), and I was...More

Thank Bill W
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 4 weeks ago

Bill, Thank you for staying with us and for taking the time to send in a review. We are glad you enjoyed your stay. We are also happy that you had lunch at our Award Winning Johnny's Italian Steakhouse. We hope you will stay with...More

Reviewed April 7, 2018 via mobile

We stayed the night here during a family get away. From the outside and walking in the lobby the hotel seems really nice. We went down to the pool which was okay. It was clean and decently warm, really the only thing I can say...More

Thank Jodi W
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded April 9, 2018

I apologize for your recent experience at my hotel. It definitely is not the standards that we have set. I would appreciate it if you could contact me at the hotel so I could get more details and could address any issues you experienced. Our...More

Reviewed March 12, 2018

Nice clean place, great front desk staff. Pool was nice a little cold for my liking, the hot tub was down when we were there which is what I like to use. Rooms were clean, I like the suites the living room is separated by...More

Thank Rhonda H
Response from Chris S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded March 13, 2018

Rhonda, Thank you so much for taking the time to provide feedback on your recent stay here with us. The front desk staff is one of our greatest assets, and I am glad to hear that they helped to provide a great experience for you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (31)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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LizPenyich
October 29, 2017|
AnswerShow all 5 answers
Response from Anne C | Property representative |
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0
Votes
Jillisa H
December 3, 2014|
AnswerShow all 4 answers
Response from mdtinos | Reviewed this property |
Not in the suite I had.
0
Votes
Room Tips
"Upper floors away from lighting."
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"My room was away from the road and it was super quiet ( Room 206 )"
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"Floors 3 and up will have better views."
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"Make sure you eat at the restaurant at least once!!!"
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