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West Des Moines Marriott

1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (41)
Room & Suite (29)
Pool & Beach (6)
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09/04/2017 10/04/2017
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    Overview

    • Excellent50%
    • Very good33%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from West Des Moines Marriott
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews the concierge lounge times per year room service the shuttle driver car show morgan freddie
    Reviewed 28 August 2015

    I was in town for a conference that was held at this hotel so I stayed 2 nights. I found the room to be quite comfortable! Several of the reviews I've read mentioned the bed was not comfortable but I found the bed very comfortable...More

    Helpful?
    Response from ConcordHospitality, General Manager at West Des Moines Marriott

    Dear Jody T, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because...More

    Reviewed 13 August 2015 via mobile

    Stayed for one night. Great location right by the highway. Rooms were of decent size, the carpets and hallways could use some updates looked a little run down. The bar had a great setting for watching football games with big screens. Recommend for business travelers.More

    Helpful?
    Response from ConcordHospitality, General Manager at West Des Moines Marriott

    Dear HappyFeetUSA, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your...More

    Reviewed 11 August 2015

    This property has a convenient location. It's the only Marriott that I have been charged for internet service. I requested a room near the elevator and was placed in a room as far from the elevator as possible. We had people next door and across...More

    Helpful?
    Response from ConcordHospitality, General Manager at West Des Moines Marriott

    Dear collinsjcc32, I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone...More

    Reviewed 11 August 2015

    Stay here often, rooms are beautiful. Guest services always goes above and beyond to make our stay enjoyable. Same staff has been there for many years, that says a lot. Close to Jordan Creek Mall. Favorite place to stay in Des Moines!More

    Helpful?
    Response from ConcordHospitality, General Manager at West Des Moines Marriott

    Dear 1026, Welcome back! Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location have...More

    Reviewed 10 August 2015

    we stayed at this hotel on August 1st and again on August 7th, the rooms are spacious and very clean. The staff are friendly. Didn't have the breakfast. Mall close by is very handy and lots of good restaurant's there to choose from.More

    Helpful?
    Response from ConcordHospitality, General Manager at West Des Moines Marriott

    Dear snovak2014, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and good location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being...

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (41)
    Room & Suite (29)
    Pool & Beach (6)
    Dining (4)
    Nearby
    Nearby Restaurants
    Club Car Restaurant & Lounge
    88 reviews
    1.47 km away
    Perkins Restaurant & Bakery
    48 reviews
    .20 km away
    Northern Lights Pizza
    17 reviews
    .89 km away
    Pickerman's Soup & Sandwich
    11 reviews
    .89 km away
    Nearby Attractions
    Living History Farms
    161 reviews
    4.55 km away
    515 Brewing Company
    28 reviews
    7.38 km away
    Clive Aquatic Center
    16 reviews
    3.75 km away
    Rangemasters Training Center
    6 reviews
    4.79 km away
    Questions & Answers
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    Room Tips
    "Southwest side is the quite side of the hotel."
    JBretteD, 3 months agoRead review
    "Talk to the front desk. They want your business!"
    PAtraveler1171, 5 months agoRead review
    "I always steer clear of first floor"
    cartersdg, 5 months agoRead review
    "The North side faces the highway, but you cannot hear it from your room."
    Vito33Ming, 6 months agoRead review
    "Free wifi for Marriott rewards members, King Suite rooms are spacious"
    cupfar b, 7 months agoRead review
    "WiFi is free with Marriott Rewards."
    Amycv01, 7 months agoRead review
    "Good Value..feels upscale vs the cost of the room.."
    NO2Diver, 8 months agoRead review
    "Stay away from the elevator and ice machine"
    tripandtravel, 9 months agoRead review
    "I think they all have great views, at least every time we have stayed it was good!"
    Shelley U, over a year agoRead review
    "I was on the 4th floor and it was really quiet."
    Dnb1234, over a year agoRead review
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