We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

West Des Moines Marriott

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
West Des Moines Marriott
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

368 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for West Des Moines Marriott
See the most recent reviews
Showing 366: English reviews
Chicago, Illinois
Reviewed 13 April 2016

This hotel has a nice restaurant, near highway and business areas and good customer service. The rooms are traditional Marriott style and fairly modern. Also have a lounge for Marriott Rewards Gold+ level members which is great. Can't go wrong here.

 Report
Helpful?
Thank Preacher-J
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Preacher-J, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our hotel and friendly service while. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Tuller General Manager

Reviewed 12 April 2016 via mobile

I stay at this hotel 6-8 times per year. The level of service is always professional. This full service Marriott accommodates the business traveler with a very clean concierge lounge, decent room service menu and adequate free parking. The rooms are always clean and crisp. The satellite TV works well. The onsite restaurant has a good breakfast buffet. There is...

 Report
Helpful?
Thank Winifred P
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Winifred P, Welcome back and sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with...

Sibley, Iowa
Reviewed 22 March 2016

My sister and I get together a couple times a year in Des Moines for a mommy get-away. We managed to pick the same weekend as the NCAA madness but I had no trouble finding parking in their free lot. Despite there being people gathered all over the lobby I was greeted by a very upbeat and unflustered gentleman at...

 Report
Helpful?
Thank Hoefers
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Hoefers, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms, great location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind remarks and please visit us again. Best, Lisa Tuller General Manager

West Des Moines, Iowa
Reviewed 13 March 2016

This hotel had great parking and you don't have to pay to park your car. The restaurant had very good food, it was private and the bar makes great drinks. The front desk was very nice and helpful. Their swimming pool was perfect for small kids, with towels and water. The rooms were clean and modern, a little pricey in...

 Report
Helpful?
Thank Tana G
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Tana G, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Lisa Tuller General Manager

Ottumwa, Iowa, United States
Reviewed 6 March 2016

The hotel staff were very accomadating. The room was very nice, clean and comfortable. I could not ask for any better accomadations for the trip. Check in was quick and easy. No problems with check out.

 Report
Helpful?
Thank Lynelle D
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Lynelle D, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Lisa Tuller General Manager

Carmel, California
Reviewed 6 March 2016 via mobile

I just relocated to Des Moines for work and had a very nice 2 night stay, excellent hot breakfast buffet. The staff was superb, especially Morgan who is so charming and endearing, Kurt was great too, they upgraded my room and made me feel very welcomed. You'll love your stay here, the rooms were immaculate and comfortable. it's close to...

 Report
Helpful?
Thank MaryCarmel1
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear MaryCarmel1, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel and welcome you to the area. Best, Lisa Tuller General Manager

West Branch, Iowa
Reviewed 6 March 2016

I use this hotel frequently for work and I absolutely love it. Friendly front desk staff especially the man from the former Yugoslavia - so kind and thoughtful - he likes his job and it shows. So rare nowadays! Brendin in the bar is great too - makes a great martini and knows his beers. Very personable! Rooms are clean...

 Report
Helpful?
Thank IAtraveller2014
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear IAtraveller2014, Welcome back! We're happy to hear from you. It's great to know that you enjoy our clean and comfortable rooms as well as our friendly associates. We look forward to your next visit. Best, Lisa Tuller General Manager

Menomonie, Wisconsin
Reviewed 4 March 2016

It's a very nice place, great friendly staff. In fact we had been traveling from Arizona to Wisconsin and only stay at the Marriotts so after being on the road for 5 nights, I went to the wrong room and called the desk for my room number, they sent someone up and let me in, I had to show ID....

 Report
Helpful?
Thank Shelley U
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Shelley U, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for your loyalty to our brand. Sincerely, Lisa Tuller General Manager

Minneapolis, Minnesota
Reviewed 18 February 2016

I recently travelled to West Des Moines on business and stayed at the Marriott. I have stayed here previously and had a decent experience, but this particular stay took it to a higher level. The difference this stay was the attentiveness of the hotel staff, most especially Morgan at the front desk. When my colleague and I pulled up to...

 Report
Helpful?
Thank Maggie0526
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Maggie0526, Welcome back! We’re pleased to hear our sincere hospitality made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. I look forward to sharing your kind remarks with our team. We hope to host you again soon. Best, Lisa Tuller General Manager

Littleton, Colorado
Reviewed 17 February 2016

Driving across country in June 2014 my children (12 and 15) and I discovered the West Des Moines Marriott. The front desk staff was superb, the rooms very comfortable and the room service, divine. In short, everything you would expect from Marriott. In June 2015, we looked forward to our return. Unfortunately, we were greatly disappointed. While the room was...

 Report
Helpful?
Thank Susan H
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Susan H, I'm very sorry that our service was up to the level that you experienced on your first visit. We do appreciate your feedback and will use it to foster immediate improvements. It was very kind of you to note our quality accommodations. Thank you for the return visit and I hope that we have the opportunity to...

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (41)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Room/Suite (17)
Viewed
Bathroom (6)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (6)
Viewed
Dining (3)
Viewed
Room/Suite (10)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these West Des Moines hotels
2.6 km away
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moine...
#2 of 22 in West Des Moines
539 reviews
3.6 km away
Hampton Inn & Suites West Des Moines/SW Mall Area
Hampton Inn & Suites West Des Mo...
#1 of 22 in West Des Moines
177 reviews
0.3 km away
Fairfield Inn & Suites Des Moines West
Fairfield Inn & Suites Des Moine...
#10 of 22 in West Des Moines
199 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hampton Inn Des Moines-West
Hampton Inn Des Moines-West
#3 of 22 in West Des Moines
541 reviews
3.6 km away
Homewood Suites by Hilton West Des Moines / SW Mall Area
Homewood Suites by Hilton West D...
#4 of 22 in West Des Moines
187 reviews
4.0 km away
Drury Inn & Suites West Des Moines
Drury Inn & Suites West Des Moin...
#5 of 22 in West Des Moines
356 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: $130 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Hotels.com so you can book your West Des Moines Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
 of 5 bubbles JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
 of 5 bubbles PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
 of 5 bubbles cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
 of 5 bubbles Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
 of 5 bubbles cupfarb, 27 Aug 2016 | Read review
5 of 5