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Sheraton West Des Moines Hotel

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Traveller (53)
Room & Suite (33)
Dining (5)
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Overview
  • Excellent23%
  • Very good36%
  • Average25%
  • Poor8%
  • Terrible8%
Travellers talk about
“des moines”(49 reviews)
“front desk staff”(23 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton West Des Moines Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton West Des Moines Hotel
Special Offer: Breakfast for 2 Included
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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Traveller rating
84
118
91
29
30
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84
118
91
29
30
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All reviewsdes moinesfront desk staffstarbucks coffeenice hotellobby baran updatecomfortable bedfitness centerbusiness centernice staywater pressureindoor pooldefinitely stay here againmidnightlotionrefrigeratorcloset
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1 - 5 of 352 reviews
Hotel's Favourite
Reviewed April 1, 2018

This hotel was located in a great area of West Des Moines. The room were nice, quiet, clean and comfortable. The staff was outstanding, very friendly and anxious to make your stay comfortable. Everyone I came into contact with went above and beyond. The breakfast...More

Thank Janet J
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded April 3, 2018

Janet J, Thank you so much for taking the time to share your experience in our hotel. I will ensure that the staff sees your kind words as they do mean a lot to them. I hope that the next time your travels bring you...More

Reviewed February 21, 2018 via mobile

Went for an over night trip. Had a rough time getting an elevator 90% of the time. Had a large sewage back up while we were there. Drunk people everywhere screaming off of balconies. Tv remotes not working.More

Thank kaitlynehlana
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded February 23, 2018

Kaitlynehlana, Thank you for taking the time to share your experience with our hotel. I apologize for the issues that you experienced during your stay. All of your comments have been shared with the hotel team in order to work to insure that this is...More

Reviewed January 20, 2018 via mobile

I stayed at the Sheraton West Des Moines for a conference. The food provided during the conference was good and staff very helpful and polite! Our room was clean and comfortable. The only slight issue was a slow moving drain in the shower.

Thank Carrie N
Reviewed November 2, 2017

I originally booked a suite to include breakfast, when I inquired I was told the breakfast would be a buffet in the downstairs. After reviewing my itinerary I noticed that there was going to be a charge for internet (not readily noticeable, they are listed...More

3  Thank danserusse
Reviewed October 27, 2017 via mobile

We chose the Sheraton West De Moines as the first overnight stop on our cross country road trip. | NJ —> CA | It was PERFECT! There was some minor construction and painting going on, but we barely noticed. Our 10th floor room was the...More

Thank BGHTravel_KN
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded October 29, 2017

BGHTravel_KN, Thank you for taking the time to share your experience. I'm so glad to hear that we met all of your needs. As you can tell from the minor work being done during your stay we are working on improving the hotel. I hope...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$119 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (53)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"I would take any room that is away from gym and pool."
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"Ice machines located on floors 8 and 10"
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"There were some minor renovations going on at the hotel. It did not bother us. It was minor."
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