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This hotel was clearly an Embassy Suites at one time. It has the open atrium and water feature in the center and the glass elevators. The rooms have obviously been redone and they're nice. Good furniture and surfaces (carpet and granite countertops). The refrigerator is...More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 28 August 2017
Thank you for your review. I hope we have the opportunity to host you again in the future when your travels bring you back to Des Moines.
I expected a little nicer from Sheraton to be honest. It seemed odd the hotel was basically empty with guests also... but there are pros and cons to this stay for sure. I booked online for a low rate, but their normal rates of high...More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 2 August 2017
Thank you for taking the time to share your review of the hotel. We are very proud of the fitness center and are glad you had the opportunity to enjoy it while you were here. Although we do charge for the liter sized bottle...More
Front desk was quite apologetic and helpful. They gave me a free drink at the bar to make up for the ridiculous $10 parking fee in a lot that was 95% empty and in an outskirts location. Everything else was fine.More
Thank Adam C
Response from Cyclone1974, General Manager at Sheraton West Des Moines HotelResponded 19 July 2017
Adam C - thank you for taking time to review our hotel. I'm sorry that the TV in your room had a grainy picture, our maintenance team could have addressed that while you were on property. We do offer free access to many cable and...More
Stayed one night and the hotel was great. The room was spacious and the bed was super comfy. Starbucks coffee in the room is always a plus. The only bad this was they charge for parking which I was not informed was until we were...More
This hotel is in a nice location and is a nice motel. I have stayed at this hotel several times in the past (at least 10 times) and when we stay - we normally travel with friends and usually book 2-3 rooms at a time......More
1 Thank 65galaxie2016
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 7 July 2017
Thank you for sharing your review of the hotel. I am sorry that you were surprised by the parking fees that have been added at our hotel. I hope that this does not deter you from staying with us in the future as we...More
US$112 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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