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Sheraton West Des Moines Hotel

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Traveller (53)
Room & Suite (33)
Dining (5)
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Overview
  • Excellent23%
  • Very good36%
  • Average25%
  • Poor8%
  • Terrible8%
Travellers talk about
“des moines”(49 reviews)
“spg member”(4 reviews)
“front desk staff”(23 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Sheraton West Des Moines Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton West Des Moines Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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All reviewsdes moinesspg memberfront desk staffstarbucks coffeebreakfast buffetnice hotellobby baran updatecomfortable bedfitness centerbusiness centernice staywater pressureindoor pooldefinitely stay here againmidnightlotion
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21 - 25 of 352 reviews
Reviewed 21 May 2017

The hotel is comfortable and what is expected. The breakfast in the club exceeded my expectations as the eggs were cooked well and there was bacon. Often the breakfast offered in a club is more limited and lower quality.

Thank minnms
Reviewed 21 May 2017 via mobile

Been to Sheraton manny times stay in the club floor. We thought after their recent renovation this hotel would be much nicer , wrong !! What a disappointment!! The new carpet in the hall way was dirty, one one had vacuumed it. Stayed there for...More

Thank Travelprn
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 23 May 2017

Travelpm, Thank you for sharing this experience with us. I sincerely apologize that this was the level of service that you experienced. I have shared your comments with the hotel team and followed up with the departments involved in order to insure that this was...More

Reviewed 16 May 2017 via mobile

Excited for a family wedding!!! So, I searched hotels in the West Des Moines area. Normally we stay @ a Marriott, so I booked with them. Driving in from Minneapolis was one thing, and learning that the reception was at the Sheraton, well, less driving...More

Thank Lorias778
Reviewed 12 April 2017

Stayed because of volleyball tournament. This was the first time at this hotel as I generally stay at 2 1/2 star that include breakfast because the cost is so high to eat breakfast and with some teenage girls and the $12 a piece - added...More

Thank Kim G
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 13 April 2017

Kim, Thank you for taking the time to review our hotel. I am glad that you were able to get into your room early and found several features of the hotel enjoyable. We have shared your feedback with the hotel team to assist us in...More

Reviewed 5 April 2017 via mobile

Have stayed here a couple of times, most recently last week - can't say enough great things about the employees! Very friendly and helpful! From the room service people to Toddy who drove me to my morning meeting (when the cab company was taking too...More

Thank laweber28
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$120 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (53)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"I would take any room that is away from gym and pool."
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"Ice machines located on floors 8 and 10"
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"There were some minor renovations going on at the hotel. It did not bother us. It was minor."
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