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We selected this location because of its proximity to the area we would need to be in so we did not have to navigate through the city to get to the location of a wedding. It was our first stay at an Extended Stay facility...More
1 Thank David R
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 14 August 2014
Thank you for taking the time to write a review of your stay. I'm glad you enjoyed our convenient location. We are pleased to have provided you with a pleasant stay. Thank you again for your review. We look forward to seeing you in the...More
If I would have paid prevailing rate for this hotel, I would feel that I had been ripped off. The room was fairly clean. Hallway smelled strange but room free of bad smells. Bed hard and uncomfortable. Staff seemed friendly.
Since I didn't stay long...More
1 Thank Budget_Hotel_Family
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 22 August 2014
Thank you for your recent review of your stay. I am pleased to read that your room was clean and that our staff was friendly; however, I regret to read of the odor in the hallway and that your bed was uncomfortable. In response to...More
The front desk staff was pleasant and helpful when they were available. I saw them outside by the pool smoking the majority of the time. Hallways smell terrible, seems as though the windows need to be opened and air the place out. Our room smelled...More
1 Thank amyrandyclaire
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 30 July 2014
Thank you for your recent review of your stay. We are sorry to hear about the issues you encountered during your stay. In response to your feedback, we will be working with our housekeeping staff to ensure all areas of our hotel are cleaned properly...More
On a cross-country trip, this is the first motel (including ESAs) that fell well below minimum standards for normalcy. The reception people were...not actually in reception half the time we were looking for them. The entire place REEKS of smoke (to such an extent that...More
2 Thank Rebecca S
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 21 July 2014
Rebecca - Thank you for your recent review of your stay. We are sorry to hear of the issues you encountered during your stay. We will be working with our housekeeping and maintenance staff to improve our room quality and to ensure our rooms are...More
Stayed two months and was my second visit. Staff are helpful especially Monica/ Kristi and a maintenance man who turned the mattress without hesitation!
Close to nice mall...walking distance! Great places to eat including vegan lunch stop within two blocks. Some updates are planned but...More
Thank Judith H
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des MoinesResponded 10 July 2014
Judith - Thank you for taking the time to write a review of your stay. We are glad you enjoyed our location and our great staff, especially Monica and Kristi. We are happy that we provided you with a "home away from home" experience.
US$73 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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