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    Candlewood Suites - Des Moines

    7625 Office Plaza Dr N, West Des Moines, IA 50266-2321
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    2017-10-01 2017-10-02
    US$94
    US$94
    US$94
    Traveller (10)
    Room & Suite (11)
    Dining (1)
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    Overview
    • Excellent42%
    • Very good22%
    • Average15%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “full kitchen” (11 reviews)
    “ice maker” (3 reviews)
    “front desk” (16 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites - Des Moines
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    Super 8 Clive/W Des Moines
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (92)
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    11 - 15 of 92 reviews

    Reviewed 1 July 2016

    This is the first negative review I have written but people need to be warned. The room is nice and has a full kitchen which was nice. Cleaning and linen change only done weekly was not impressive. (We did have the option to ask for...More

    2  Thank winterbailey
    Response from IHGService, Guest Relations Manager at Candlewood Suites - Des MoinesResponded 17 July 2016

    Dear winterbailey, Thank you for taking time out of your busy day to leave us a candid review. It is pleasing to know that you liked our full kitchen feature in the rooms. However, I apologize if you had some issues with the service during...More

    Reviewed 30 June 2016

    I think the best thing there is the suites has its own kitchen. but the worst thing for me is the did not clean every day or even within couple of days. the front desk guys are very friendly and helpful.More

    Thank Ahmed M
    Response from CandlewoodWDM, General Manager at Candlewood Suites - Des MoinesResponded 1 July 2016

    Thank you for taking the time to give us your feedback. We are glad the layout of our rooms suited your needs. As an extended stay hotel, we allow our guests privacy and do not enter their rooms more than once every 7 days. We...More

    Reviewed 24 June 2016 via mobile

    I do not like to write negitive reviews. My recent visit was bad enough that i would feel terrible for not warning other travelers. This place is not the home away from home it used to be. I purchased a non smoking suiet for the...More

    2  Thank William B
    Response from IHGService, Guest Relations Manager at Candlewood Suites - Des MoinesResponded 10 July 2016

    Dear William B, Thank you for taking the time to write a review about your stay. We're very sorry for the unsatisfactory experience you had, especially with the room condition, cleanliness, and staff service. Your comments are being shared with the hotel management and appropriate...More

    Reviewed 28 May 2016 via mobile

    I stayed here using some IHG rewards points which brought the cost down below $50 for one night. This is a standard Candlewood Suites property. The rooms are clean and include a kitchenette and dishes. The beds are firm. No breakfast is provided, but a...More

    Thank TheTimMan
    Reviewed 14 May 2016 via mobile

    The room is perfect for our needs. Knowing we would want a suite type room with a kitchenette and comfort of more than "just a room" we selected this hotel. The staff was attentive to our needs, the parking lot was well lit, it was...More

    Thank rebecca k
    Response from CWDesMoines, General Manager at Candlewood Suites - Des MoinesResponded 15 May 2016

    We are so sorry you had such a bad experience with the smoke smell. We do have 2 completely non- smoking floors and make every effort to avoid putting non smokers on the floor with smoking rooms when at all possible. I am sorry we...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$90 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Priceline, Hotels.com, Expedia, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Candlewood Suites - Des Moines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • West Des Moines
    • Also Known As
    • Candlewood Suites - Des Moines Hotel West Des Moines ,
    • Candlewood Suites West Des Moines ,
    • Candlewood West Des Moines ,
    • West Des Moines Candlewood Suites
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    Traveller (10)
    Room & Suite (11)
    Dining (1)
    Hotel & Grounds (24)
    Bathroom (4)
    Nearby
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    .49 km away
     
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    Nearby Restaurants
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    1.58 km away
    Northern Lights Pizza
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    1.05 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    526lynne
    20 February 2016|
    Answer
    Response from jbrenz | Reviewed this property |
    Nope. All the rooms are designed for one traveler per room. My mom and I had rooms close to each other since we don't sleep in the same bed. One bed, one bathroom per suite, but nice and spacious rooms.
    0
    Votes
    Room Tips
    "Room without adjoining door had better layout."
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    "2nd floor is the smoking floor"
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    "If you are a non-smoker I would stay away from 3rd floor as the second floor is the smoking section - best to..."
    Read review
    "Ask for a room closer to the elevator unless you want to walk a mile to your room."
    Read review
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