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BEST WESTERN Hospitality House

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BEST WESTERN Hospitality House
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Emporia, Kansas
Reviewed 2 weeks ago

Steve did an awesome job taking care of the flooding bathroom, with the help of Sherry's husband. LOL. The staff is great. Checking in on arrival, we received a "Goodie Bag". Our room was clean and quiet, loved it.

Review collected in partnership with this hotel
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Helpful?
Thank lilmamissy1959
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear lilmamissy1959, It was a pleasure having you as our guest for the annual Jeff Jam event at our property. We are grateful that you enjoyed the service and hospitality of our staff, our clean, comfortable rooms and our personalized goodie bag. Please accept my apologies for all your inconvenience due to the flooded bathroom. I'm glad that we were...

Phoenix, Arizona
Reviewed 2 weeks ago

This is the second time that we have stated there. Our room was quiet and clean. Nothing fancy. The pool area was clean and inviting. Breakfast was very good. The staff was professional and courteous.

Review collected in partnership with Best Western
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Helpful?
Thank jean54731
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Jean, Welcome back. It's our pleasure to have you back as our guest. We are glad that you enjoyed our clean, comfortable rooms, our service and hospitality, our amenities and the complimentary breakfast at our restaurant. We look forward to having you back soon as our guest. We appreciate your business. Sincerely, NEETI G. General Manager BEST WESTERN Hospitality...

Mount Vernon, Illinois
Reviewed 2 weeks ago

Upon registering for my 6th night I was told I had to pay $200 OR be deemed unpleaaant. After talking to the manager Jeff, he said the maid aaid the room smelled like smoke. I'm not doubting that there may have been a scent of smoke bit it was from my jacket laying in the recliner immediately inside the room....

Review collected in partnership with this hotel
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Helpful?
Thank 471jenniferi
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Jennifer, On behalf of our entire staff, please accept my apologies for your inconvenience. I am personally looking into this and we will get back to you at the earliest to ensure a speedy resolution. We look forward to having you back soon as our guest. We appreciate your business. Sincerely, NEETI G. General Manager BEST WESTERN Hospitality House

Cusco, Peru
Reviewed 2 weeks ago via mobile

The staff was very friendly and although the hotel is a bit dated it was clean and comfortable. The breakfast was good and there was lots of choices. If you are traveling across Kansas and need a place to rest this makes a good pit stop.

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Helpful?
Thank robynmichelet
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Robynmichelet, Thanks for taking the time in providing a detailed review regarding your stay with us. We are grateful that you enjoyed the service and hospitality of our staff, the food at our restaurant and the amenities at our property. Please note that we have undergone extensive renovations of our hotel last year including complete renovation of our restaurant,...

Madison
Reviewed 9 January 2017

Property is very dated, but clean and comfortable. Friendly service and a good value. We didn't need anything fancy, since we were just passing through on a road trip. Our kids liked the pool and the relative novelty of being in a MOTEL. The free made-to-order breakfast is a nice touch.

Review collected in partnership with this hotel
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Helpful?
1Thank 987anm
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, It was an absolute pleasure hosting you as our guest at our hotel. We are grateful that you enjoyed the service and hospitality of our staff, the food at our restaurant and the amenities at our property. We are glad that your kids enjoyed our indoor pool. Thanks for complimenting the complimentary sit-down breakfast at our restaurant. Our...

Chamberlain, South Dakota
Reviewed 8 January 2017

This was the second Best Western I stayed at in December. This was the more expensive property, but with less quality. The room and cleanliness were fair. I had to unplug and replug in the heater to get it to work. We were in the back building, and it was quiet. But, the big disappointment was the breakfast. You get...

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Helpful?
Thank Sheryl L
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Sheryl, Thanks for taking the time in providing your detailed feedback regarding your stay with us. Please accept my deepest apologies for not living up to our standards of providing you the best dining experience at our restaurant. I have addressed the food quality and cleanliness issues with our entire restaurant staff and I am monitoring this very closely...

Wichita, Kansas
Reviewed 29 December 2016

The Best Western Hotel in Emporia, Kansas was a treat. I stayed at pool side. The room was very clean. The only minor concern was the beds were advertised as queen size, They were more like full sized. The pool and hottub was clean and pool side amenities were more that adequate.

Review collected in partnership with Best Western
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Helpful?
Thank Ewells2193
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Eddie, Thanks for taking the time in providing valuable feedback regarding your stay. We are grateful that you enjoyed our clean, comfortable rooms and our amenities including our indoor pool and hot tub. If I can be of assistance in the future, please don't hesitate to contact me at 620-342-7857. We look forward to having you back soon as...

Canon City, Colorado
Reviewed 25 December 2016

Staff was friendly and helpful. Room a little dated, but OK, Quiet. Parking next to room door. Pet Friendly. Sit-down breakfast with limited menu, but cooked to order. Big pool area with nice pool. Nothing fancy, but good night's rest.

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Helpful?
Thank jim81212
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Jim, Thanks for taking the time in providing a detailed review regarding your stay with us. We are grateful that you enjoyed our service and hospitality and our quiet pet friendly rooms with the convenience of parking next to the room. We are glad that you had a good dining experience at our restaurant and enjoyed our amenities including...

Davenport, Iowa
Reviewed 23 December 2016

At first I wasn't sure about the somewhat unusual layout of this hotel with most of the rooms in two detached buildings behind the main building but it turned out that the room was nice and being able to pull up to the room Motel style was a bonus as we were able to easily transfer our luggage and the...

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Helpful?
Thank Dogan D
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Dogan, Thanks for being a first time guest at our hotel and providing a detailed feedback regarding your stay with us. We are glad that you enjoyed our clean, comfortable rooms and the convenience of parking next to the guest room. Thanks for your compliments regarding our room amenities and our service and hospitality. It's our pleasure to know...

Emporia, KS, United States
Reviewed 3 December 2016

Best Western Hotels are very satisfactory. No outside noise bothered us; rooms were very clean; staff met our every request and were professional, respectful, friendly and helpful. We've enjoyed every visit with Best Western after having had some very bad experiences with other hotels.

Review collected in partnership with Best Western
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Helpful?
Thank X3487AMmichaela
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Michael, Thanks for taking the time in providing a detailed review regarding your stay with us. We are grateful that you had an excellent stay. Thanks for your kind words and compliments regarding our service and hospitality and our clean, comfortable rooms. We appreciate your loyalty to the Best Western brand and we thank you for your business. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN Hospitality House

Address: 3021 West US Highway 50, Emporia, KS 66801
Region: United States > Kansas > Emporia
Price Range: $103 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hospitality House 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Emporia
Emporia Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Hospitality House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make time for the great breakfast!”
 of 5 bubbles _Meg_4509, 24 Sep 2016 | Read review
“Rooms open to street or right in front of indoor pool.”
 of 5 bubbles traceyaf71, 23 Jun 2016 | Read review
“Most of the rooms are in the back. Parking wasn't good and lighting was less than needed for safety.”
 of 5 bubbles Momma12345678, 17 May 2016 | Read review
“If you have suite you have direct access to parking with an outside entrance and access to the lobby with an inside entrance.”
 of 5 bubbles 772PETERS772, 9 Apr 2016 | Read review
“Most rooms have parking in front of your room which we really like.”
 of 5 bubbles 176walterr, 28 Mar 2016 | Read review
5 of 5