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BEST WESTERN Hospitality House

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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Madison
Reviewed 1 week ago

Property is very dated, but clean and comfortable. Friendly service and a good value. We didn't need anything fancy, since we were just passing through on a road trip. Our kids liked the pool and the relative novelty of being in a MOTEL. The free made-to-order breakfast is a nice touch.

Review collected in partnership with this hotel
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Helpful?
Thank 987anm
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, It was an absolute pleasure hosting you as our guest at our hotel. We are grateful that you enjoyed the service and hospitality of our staff, the food at our restaurant and the amenities at our property. We are glad that your kids enjoyed our indoor pool. Thanks for complimenting the complimentary sit-down breakfast at our restaurant. Our...

Chamberlain, South Dakota
Reviewed 1 week ago

This was the second Best Western I stayed at in December. This was the more expensive property, but with less quality. The room and cleanliness were fair. I had to unplug and replug in the heater to get it to work. We were in the back building, and it was quiet. But, the big disappointment was the breakfast. You get...

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Helpful?
Thank Sheryl L
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Sheryl, Thanks for taking the time in providing your detailed feedback regarding your stay with us. Please accept my deepest apologies for not living up to our standards of providing you the best dining experience at our restaurant. I have addressed the food quality and cleanliness issues with our entire restaurant staff and I am monitoring this very closely...

Wichita, Kansas
Reviewed 3 weeks ago

The Best Western Hotel in Emporia, Kansas was a treat. I stayed at pool side. The room was very clean. The only minor concern was the beds were advertised as queen size, They were more like full sized. The pool and hottub was clean and pool side amenities were more that adequate.

Review collected in partnership with Best Western
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Helpful?
Thank Ewells2193
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Eddie, Thanks for taking the time in providing valuable feedback regarding your stay. We are grateful that you enjoyed our clean, comfortable rooms and our amenities including our indoor pool and hot tub. If I can be of assistance in the future, please don't hesitate to contact me at 620-342-7857. We look forward to having you back soon as...

Canon City, Colorado
Reviewed 3 weeks ago

Staff was friendly and helpful. Room a little dated, but OK, Quiet. Parking next to room door. Pet Friendly. Sit-down breakfast with limited menu, but cooked to order. Big pool area with nice pool. Nothing fancy, but good night's rest.

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Helpful?
Thank jim81212
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Jim, Thanks for taking the time in providing a detailed review regarding your stay with us. We are grateful that you enjoyed our service and hospitality and our quiet pet friendly rooms with the convenience of parking next to the room. We are glad that you had a good dining experience at our restaurant and enjoyed our amenities including...

Davenport, Iowa
Reviewed 3 weeks ago

At first I wasn't sure about the somewhat unusual layout of this hotel with most of the rooms in two detached buildings behind the main building but it turned out that the room was nice and being able to pull up to the room Motel style was a bonus as we were able to easily transfer our luggage and the...

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Helpful?
Thank Dogan D
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Dogan, Thanks for being a first time guest at our hotel and providing a detailed feedback regarding your stay with us. We are glad that you enjoyed our clean, comfortable rooms and the convenience of parking next to the guest room. Thanks for your compliments regarding our room amenities and our service and hospitality. It's our pleasure to know...

Emporia, KS, United States
Reviewed 3 December 2016

Best Western Hotels are very satisfactory. No outside noise bothered us; rooms were very clean; staff met our every request and were professional, respectful, friendly and helpful. We've enjoyed every visit with Best Western after having had some very bad experiences with other hotels.

Review collected in partnership with Best Western
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Helpful?
Thank X3487AMmichaela
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Michael, Thanks for taking the time in providing a detailed review regarding your stay with us. We are grateful that you had an excellent stay. Thanks for your kind words and compliments regarding our service and hospitality and our clean, comfortable rooms. We appreciate your loyalty to the Best Western brand and we thank you for your business. We...

Le Claire
Reviewed 28 November 2016

we have stayed at this property 6 times and kept coming back. not anymore. our room was back in the FAR back which was not what we requested in our reservation request. the cooler sounded like a time bomb (it was unplugged by us). the pool was freezing cold. the hot tub was the temperature of a warm pool. the...

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Helpful?
Thank Daniel K
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Daniel, Thanks for sharing your feedback, your business means a lot to us. On behalf of our entire team, I would like to apologize for all the hassles that you faced during your stay with us. Our maintenance staff has fixed the A/C and unclogged the bathroom drain. I'm very sorry that we didn't catch this before you checked...

Kansas City, United States
Reviewed 21 November 2016

The staff was very friendly and helpful. The room was clean and very comfortable. The lobby was inviting with fresh coffee and comfortable seating. The on-site restaurant was very good with good choices for breakfast. It was a quiet and enjoyable stay.

Review collected in partnership with Best Western
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Helpful?
Thank Robert L
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Robert, It was such a pleasure hosting you as our guest. Thanks for your kind words and compliments regarding our service and hospitality and our clean, comfortable rooms. We strive to provide personalized service and attention to our guests and ensure that our guests feel at home during their stay. We are also glad that you had a great...

Overland Park, United States
Reviewed 18 November 2016

In a nutshell we were on a motorcycle ride. We wanted a room with a hot tub. This was the first that was available. Great location, great friendly staff. BUT the hotel is in need of a major update. Bed was not that comfortable and slightly pricey for accomodations.

Review collected in partnership with Best Western
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Helpful?
Thank 738kiram
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, It was our privilege to host you as our first time guest. We hope that you had a great motorcycle trip. We are glad that you enjoyed our convenient location. Thanks for your nice words and compliments regarding our service and hospitality. We strive to ensure that your guests feel at home during their stay with us. Please...

Delano, Minnesota
Reviewed 11 November 2016

Lumpy pillows and a very hard mattress. Mold in the shower and not plug in by the desk for my computer. My feet got dirty just walking across the carpet. I definitely would not recommend this hotel to anyone. The room smelled like air freshener and cigarette smoke.

Review collected in partnership with Best Western
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Helpful?
Thank karenwZ5675UI
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Karen, On behalf of our staff, please accept my deepest apologies for not living up to our standards during your stay with us. Based on your previous Best Western survey feedback, we took quick action to resolve the problems. We have performed a deep cleaning of the bathroom to remove the mildew and also completed a deep cleaning of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN Hospitality House

Address: 3021 West US Highway 50, Emporia, KS 66801-5142
Region: United States > Kansas > Emporia
Price Range: $104 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hospitality House 2.5*
Number of rooms: 55
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Also Known As:
Best Western Emporia
Emporia Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Hospitality House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make time for the great breakfast!”
 of 5 bubbles _Meg_4509, 24 Sep 2016 | Read review
“Rooms open to street or right in front of indoor pool.”
 of 5 bubbles traceyaf71, 23 Jun 2016 | Read review
“Most of the rooms are in the back. Parking wasn't good and lighting was less than needed for safety.”
 of 5 bubbles Momma12345678, 17 May 2016 | Read review
“If you have suite you have direct access to parking with an outside entrance and access to the lobby with an inside entrance.”
 of 5 bubbles 772PETERS772, 9 Apr 2016 | Read review
“Most rooms have parking in front of your room which we really like.”
 of 5 bubbles 176walterr, 28 Mar 2016 | Read review
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