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Holiday Inn Express Hotel & Suites Hays

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#3 of 13 Hotels in Hays
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Hays
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300 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Reviewed 3 days ago NEW

We stayed here for one night on a trip cross-country. The hotel was easy to find, very clean, with friendly and helpful staff. The rooms were quiet (walls were NOT thin), and the bedding and amenities were very nice. Breakfast choices were ample, and the dining room was large and well-appointed. I would definitely stay here again and will look...

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Helpful?
Thank SueHJ
North Dighton, Massachusetts
Reviewed 1 week ago

Very disappointed as we were staying at the same time as the State Basketball Tournament which it was a very busy time at the hotel. But on Saturday @ 4 p.m. we received a phone call from the front desk about our little granddaughters were to noisy as they were putting on their swimming suits to go swimming. Ages ranged...

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Thank eagle636
Reviewed 3 weeks ago via mobile

Loved our stay here so much that we stayed twice. After a long day on the road it's great to be greeted warmly with a smooth check-in process. Our clerk adjusted our room rate to one more favorable once I asked if we could do better. Our room was lovely and we enjoyed the pool. We asked for a dinner...

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Thank GECG2013
Denver, Colorado
Reviewed 3 weeks ago

An excellent experience! We usually travel to cities and stay in high-end hotels, so our expectations weren't high when we stopped in Hays on an impromptu road trip. And it had been quite a while since we'd stayed at any Holiday Inn property, so we were surprised and pleased by the Holiday Inn Express. The staff were uniformly efficient and...

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Thank Suzanne_in_Denver
Durango, Colorado
Reviewed 4 January 2017 via mobile

Passing through and needed to stop for the night. I prefer Best Western and am a rewards member. Hotel location was conveniently by the interstate on/off ramp. Check in was easy because I booked online and was upgraded to King Suite due to rewards status. The room was real nice and comfortable. Bed was comfortable and room decor was welcoming/modern....

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Helpful?
Thank Dominic V
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for taking the time to leave us a review. We do our best to upgrade our VIP members to our nicest rooms. We hope to see you again soon.

Grove, Oklahoma
Reviewed 23 December 2016 via mobile

Clean,easy to access from freeway and quiet. Looks very new & located near a Wal-Mart. Evening person at front desk was very friendly and helpful. Hot cookies upon arrival and a warm entryway were great after a long day of travel.

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Helpful?
Thank Julie B
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

We do our best to recommend local attractions and restaurants to all of our guests. If you ever need recommendations please let us know. Thank you for staying with us.

Bolivar, Missouri
Reviewed 19 December 2016 via mobile

Excellent hotel. Made last minute reservations while on the road, front desk representative was warm, welcoming, professional, and the rates didn't break the bank. The room was very large, clean, and comfortable. Free Wifi, and Breakfast. The only thing I didn't like was the sign directing you to the hotel was very small and not very reflective.

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Helpful?
Thank Darrel S
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

We love to hear positive feedback from our guests. Your happiness is what we strive for on a daily basis. Thank you for staying with us.

Reviewed 30 November 2016 via mobile

This is the second time I have stayed at this hotel in Hays. It is a very clean hotel and the staff are very friendly. I would have given it 5 stars but the hot tub wasn't working. 👎. After a long drive I was really looking forward to it. Oh well it was a nice stay anyway.

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Thank Lance B
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

We apologize that our hot tub was down during your stay. Unfortunately we had to wait for a part to get shipped to us before we could get it back up. It is now in working order and ready for your return visit.

Denver, Colorado
Reviewed 26 November 2016 via mobile

Rooms are clean and updated. We always stay here. This is the second time in a row that the hot tub is broken?!? The kids played in the pool instead. Breakfast is included. Service is average. Keep checking rates as they frequently decrease a week or two ahead of check in.

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Thank Kerander
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us. Unfortunately once we replaced a part on the hot tub another one needed replaced. It did take us a while to get the parts shipped to us, but we are now back up and running.

Goodlettsville, Tennessee
Reviewed 15 November 2016

Passing through Kansas we chose well when we opted to stay at the holiday inn express. My sweetie likes these, he says they are consistently nice. We like that, first of all, it feels clean and smells clean with no cleaning or febreeze stink (we hate that). Second, the pillows are excellent, the comforters are light but warm - mimicking...

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Thank oh-happy-rain
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us. We do our best to keep consistent with the IHG brand. We hope you continue to stay at IHG brand hotels across the country.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Hays

Address: 4650 Roth Ave, Hays, KS 67601
Region: United States > Kansas > Hays
Price Range: $149 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hays 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Hays
Hotel Style:
#2 Business Hotel in Hays
#3 Romantic Hotel in Hays
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hays staff and other travellers.
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11 months ago
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faces open flat fields, which made for a nice sunrise...”
 of 5 bubbles oh-happy-rain, 15 Nov 2016 | Read review
“All rooms are away from highway about a mile, very quite.”
 of 5 bubbles brockster33, 7 Nov 2016 | Read review
“Rooms were very quiet and we were across from the elevator, never heard it! I think all rooms are equal in quality.”
 of 5 bubbles meateaterTucson, 24 May 2016 | Read review
“Just off the highway and close to restaurants, Walmart and gas stations.”
 of 5 bubbles chocoj, 22 Mar 2016 | Read review
“The Accessible Room we Stayed in was spacious!”
 of 5 bubbles iAmDizzie, 9 Feb 2016 | Read review
5 of 5