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Holiday Inn Express Hotel & Suites Hays

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#3 of 13 Hotels in Hays
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Hays
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304 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Wichita, Kansas
Reviewed 1 week ago

The facility is great but the management is very poor. Would not give me my points like all other HIG facility has through out the state. Also all napkins & plastic ware is all taken up. There was some remodeling going on but the workers were very polite and worked around the guests.

Thank rresnik
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Mr. Resnik, I apologize that you feel our management is poor. We did show you the rules for folios being Direct Billed in our official IHG handbook when you requested to see it. We are all independently owned and operated, but we do follow the recommended rules of IHG. We have napkins and plastic utensils available 24/7. Our desk clerk...

Goodlettsville, Tennessee
Reviewed 15 November 2016

Passing through Kansas we chose well when we opted to stay at the holiday inn express. My sweetie likes these, he says they are consistently nice. We like that, first of all, it feels clean and smells clean with no cleaning or febreeze stink (we hate that). Second, the pillows are excellent, the comforters are light but warm - mimicking...

Thank oh-happy-rain
About Hotel's Favourite Review
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us. We do our best to keep consistent with the IHG brand. We hope you continue to stay at IHG brand hotels across the country.

Westerville, Ohio
Reviewed 3 weeks ago via mobile

We were on our way from Columbus, OH to Denver and -- for 1 of the 1st times -- we were traveling without reservations. Our plan was to make the drive over 3 days -- driving as far as comfortable each day. For our 2nd night on the road, we hoped to make it into Western Kansas. Looking at the...

1Thank Jim H
Victoria, Minnesota
Reviewed 1 April 2017

Around 8PM, after driving all the way from Santa Fe, NM, we checked in to the hotel. We were greeted politely by the desk clerk, checked in quickly, and in our clean and comfortable room in short order. We were up, had breakfast, (hot and included), and on our way by 8:30 AM the next morning.

Thank bcalsr1
Reviewed 28 March 2017 via mobile

We recently stayed in this hotel for one night. The young ladies who greeted us at check-in and check-out were very pleasant. The room was comfortable and very clean. Breakfast was fairly typical, good variety. I was very impressed with this hotel and will definitely recommend it to anyone passing through the area!

Thank Kathy R
Reviewed 22 March 2017

We stayed here for one night on a trip cross-country. The hotel was easy to find, very clean, with friendly and helpful staff. The rooms were quiet (walls were NOT thin), and the bedding and amenities were very nice. Breakfast choices were ample, and the dining room was large and well-appointed. I would definitely stay here again and will look...

Thank SueHJ
North Dighton, Massachusetts
Reviewed 15 March 2017

Very disappointed as we were staying at the same time as the State Basketball Tournament which it was a very busy time at the hotel. But on Saturday @ 4 p.m. we received a phone call from the front desk about our little granddaughters were to noisy as they were putting on their swimming suits to go swimming. Ages ranged...

Thank eagle636
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Dear eagle636, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate you choosing to stay with us. However, we sincerely apologize for your disappointments towards the noise issue. Please know that it is certainly not our intent to dismay our valued guests like you. We have shared...

Reviewed 2 March 2017 via mobile

Loved our stay here so much that we stayed twice. After a long day on the road it's great to be greeted warmly with a smooth check-in process. Our clerk adjusted our room rate to one more favorable once I asked if we could do better. Our room was lovely and we enjoyed the pool. We asked for a dinner...

Thank GECG2013
Denver, Colorado
Reviewed 26 February 2017

An excellent experience! We usually travel to cities and stay in high-end hotels, so our expectations weren't high when we stopped in Hays on an impromptu road trip. And it had been quite a while since we'd stayed at any Holiday Inn property, so we were surprised and pleased by the Holiday Inn Express. The staff were uniformly efficient and...

Thank Suzanne_in_Denver
Durango, Colorado
Reviewed 4 January 2017 via mobile

Passing through and needed to stop for the night. I prefer Best Western and am a rewards member. Hotel location was conveniently by the interstate on/off ramp. Check in was easy because I booked online and was upgraded to King Suite due to rewards status. The room was real nice and comfortable. Bed was comfortable and room decor was welcoming/modern....

Thank Dominic V
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for taking the time to leave us a review. We do our best to upgrade our VIP members to our nicest rooms. We hope to see you again soon.

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Hays

Address: 4650 Roth Ave, Hays, KS 67601-4704
Region: United States > Kansas > Hays
Price Range: $150 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hays 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Hays
Hotel Style:
#2 Business Hotel in Hays
#3 Romantic Hotel in Hays
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Hays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faces open flat fields, which made for a nice sunrise...”
oh-happy-rain, 15 Nov 2016 | Read review
“All rooms are away from highway about a mile, very quite.”
brockster33, 7 Nov 2016 | Read review
“Rooms were very quiet and we were across from the elevator, never heard it! I think all rooms are equal in quality.”
meateaterTucson, 24 May 2016 | Read review
“Just off the highway and close to restaurants, Walmart and gas stations.”
chocoj, 22 Mar 2016 | Read review
“The Accessible Room we Stayed in was spacious!”
iAmDizzie, 9 Feb 2016 | Read review
5 of 5
US$108* /night
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Prices are for 1 room, 2 adults
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