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Fort Hays Inn

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Fort Hays Inn
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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 2 weeks ago via mobile

I made reservations through TripAdvisor which was actually trough Booking.com in the backend. Made the reservation on the mobile app late at night while traveling down I-70. I was skeptical because of some of the bad reviews, but we wanted cheap, close to the highway, and pet friendly. We rolled in around 3am. The office was locked, but there was...

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Helpful?
Thank Jessica B
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Reviewed 3 weeks ago via mobile

Clean rooms.... Friendly staff..... Best little hotel I've stayed in. I will stay here over and over every time I come to Hays. Close to shopping and next door to an awesome Japanese grill. Best experience ever.

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Helpful?
Thank Armywife67601
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Houston, Texas
Reviewed 3 weeks ago

I have been staying at this hotel for about 6 months off and on with my company and have never had anything to complain about. Staff has been nothung but friendly and helpful and the rooms are always clean. It saddens me to see this place getting bad reviews. I called the hotel as soon as I saw the bad...

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Helpful?
Thank Bpenti
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Reviewed 3 weeks ago

I've been debating whether or not to post this review since I actually COULDN'T make a reservation but finally decided that I ought to so maybe this girls' manager or the hotel owner will know what kind of customer service this place is offering! So here goes: I called to make a reservation on Saturday, the 12th, around 1:45 or...

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Helpful?
Thank Ann K
forthaysinn, General Manager at Fort Hays Inn, responded to this review

Thank You Ann K, We sincerely apologize for your bad experience on trying to make a reservation with us. We like you to know we keep high customer service standards and since this has come to our attention we would like to let you know that this employee no longer is employed with us. we hope you give us a...

Ouray, Colorado
Reviewed 3 weeks ago

Room was very clean, great housekeeping staff. Door wouldn't open. Im not sure about the desk clerk, I thnk she might be unstable. She cried everytime I talked to her. Not good first impression. Would not have stayed if i wouldnt have pre paid, that woman scared me! Do not need to know and do not care about her personal...

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Helpful?
1Thank Hidyhoe45
forthaysinn, General Manager at Fort Hays Inn, responded to this review

thank you for your response and we are glad you liked our rooms and we would like to apologize for you bad experience with the front desk clerk. Since in has come to our attention this front desk employee is no longer employed with us. we would like you to stay with us in the future and let you see...

Colorado
Reviewed 25 October 2016

Fort Hays Inn is not fancy but has a very convenient location, clean rooms, a friendly staff, and reasonable prices. I stayed there while attending a conference at Fort Hays State University and would stay there again should the need arise.

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Helpful?
Thank ruckdog44
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Carlsbad, California
Reviewed 15 October 2016

We were camping across county, but the wind thru Kansas drove us in for the night. Looking for a good value and based on the reviews chose this motel. The bed was comfortable and the wifi speed was fast, but the carpet was so incredibly dirty I never took off my shoes other than to get into bed. It was...

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Helpful?
Thank khmetalworkdotcom
McCook, Nebraska
Reviewed 18 September 2016

we have stayed here before and come back again because we get out moneys worth. room was clean had 2 chairs (love that) everything worked. only disapointement was, when we purked the coffee, there was only one cup available. we made do and took turns.

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Helpful?
Thank grandmahall
forthaysinn, Public Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Colorado Springs, Colorado
Reviewed 6 September 2016

Stayed there last night on our way home. Nice and clean hotel. Looks good inside and is pet friendly. No dog run or I would have given them a 5 star. Walked down to the bank a block away. Nice place and would stay there again.

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Helpful?
1Thank Barbara S
Brighton, Colorado
Reviewed 11 August 2016

clean comfortable and friendly staff !! only negative review is from a smoker who wanted a non smoking room but would stand outside and smoke with his door open. great room for the price. if you want a 5 star hotel don't stop in Hays ! a 3 star pay double for the Hampton inn.

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Thank Andy M

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Fort Hays Inn

Address: 2524 Vine St, Hays, KS 67601-2408 (Formerly Americas Best Value Inn Hays)
Region: United States > Kansas > Hays
Price Range: $86 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fort Hays Inn 2*
Number of rooms: 92
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Also Known As:
Americas Best Value Inn Hays Hotel Hays
Best Western Hays
Hays Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Fort Hays Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Fort Hays Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room towards the back of the motel.”
 of 5 bubbles khmetalworkdotcom, 15 Oct 2016 | Read review
“this motel is south of the bigger motels, but worth the trip. our room was quiet.”
 of 5 bubbles grandmahall, 18 Sep 2016 | Read review
“Keep driving”
 of 5 bubbles jpsfl1, 18 Jun 2016 | Read review
“All the rooms are drive up, but the feel of the place is that it caters to oil workers and laborers.”
 of 5 bubbles tedo231, 28 Jun 2015 | Read review
“Try to snag a 1st floor room for easy access.”
 of 5 bubbles BizTravel72, 9 Jan 2015 | Read review
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