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Fairfield Inn Hays

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Traveller (35)
Room & Suite (21)
Dining (3)
Overview
  • Excellent26%
  • Very good31%
  • Average23%
  • Poor13%
  • Terrible7%
Travellers talk about
“marriott brand”(3 reviews)
“room was clean”(15 reviews)
“top floor”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Hays
Special Offer: Member Rates
Hotel deals
Offers from Fairfield Inn Hays
Special Offer: Member Rates
Hotel deals
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Reviews (201)
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201 results
Traveller rating
54
56
47
28
16
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Time of year
LanguageEnglish
54
56
47
28
16
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All reviewsmarriott brandroom was cleantop floorfresh fruitchecking infront desk clerklong drivepool and hot tubhotel roomnight stayoff the highwayeggsbethanywalmartbeddingkcks
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1 - 5 of 201 reviews
Reviewed 2 weeks ago via mobile

This was a quick stop on the way through to Colorado. Terrible check in staff in the evening, quite rude. The room had water damage to the door adjoining our room to another. The door was all warped and weird. The bed was comfortable. The...More

Thank C R
Response from BethanyBell, General Manager at Fairfield Inn HaysResponded 2 weeks ago

Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you arrived at Fairfield Inn Hays. In order to better uphold our commitment to...More

Reviewed May 31, 2018 via mobile

Shower drain wouldn’t open, air condition rattled pretty bad, and the breakfast was garbage. We ended up just skipping breakfast. Staff was VERY friendly. Bed was fine. Room was quiet (except for the rattling AC).More

Thank AJ F
Response from BethanyBell, General Manager at Fairfield Inn HaysResponded June 1, 2018

Thank you for choosing to stay at the Fairfield Inn Hays and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared...More

Reviewed May 17, 2018

When I visited a few months ago the hotel was under improvement. Now, during my recent visit, it is fully Renovated. Comfortable bed and fresh feel in the room. Had a great stay. Complimentary breakfast was great with lots of choices. Staff was courteous. Will...More

Thank Ashlesh
Reviewed April 30, 2018 via mobile

Was just stopping in here to go to Walmart there there wi-fi was terrible so I had to soften the Fairfield Inn I met a lady named Katie, she was awesome she let me take my luggage here keep it here that's unheard of totally...More

Thank Goingplaces45
Reviewed April 27, 2018 via mobile

This hotel is newly renovated with new guest rooms and lobby. The hotel has new lobby furniture, breakfast room completely revamped and exercise room has new equipment. The entire team including Bethany, Mckenzie, Katie and Mario were extremely friendly.

Thank PopcornAddict
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$157 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
296kathrynm
February 17, 2016|
AnswerShow all 3 answers
Response from nightingale1972 | Reviewed this property |
Agree that there are no DVD players, but there are refrigerators
0
Votes
Room Tips
"Get the top level. Suite room are great."
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"It appeared that all of rooms were good. Also and indoor swimming pool."
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"We got a king room at the end of the hall that helped with noise levels."
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"All views are of a parking lot."
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