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When I inquired about a bill board just off their drive, the young man who checked me in, said he not been there yet, meanwhile a very friendly young lady came out of the back office and not only told me it was good, but...More
My job requires me to travel extensively, and I have stayed in a lot of hotels across the country. Living in and out of hotel rooms frequently, customer service is extremely important to me. The Fairfield Inn location in Hays, KS was one of the...More
1 Thank kmwest342
Response from BethanyBell, Front Office Manager at Fairfield Inn HaysResponded 7 February 2017
Dear Mr. Carlan,
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...More
My wife and I stopped at the Fairfield Inn because we were exhausted! This was the only Marriott property in Hays and for quite a ways in Kansas. We were very Happy we stopped. The Front Desk person (Niko) was very friendly, and helpful. After...More
Thank Geno R
Response from BethanyBell, Front Office Manager at Fairfield Inn HaysResponded 6 February 2017
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service....More
My husband and I stay at the Fairfield in Hays America every other weekend in the fall. (At least 6 weekends a season) Our son plays football at FHSU. We've been staying there for the past 2 years and we'll stay there for 2017 too....More
Response from BethanyBell, Front Office Manager at Fairfield Inn HaysResponded 2 February 2017
It is always a join to have you and your husband stay with us. The team looks forward to football season knowing you will be joining us again.
With a mission to provide superior customer service, we take great pride in serving your...More
Has the old Fairfield Inn decor, which is the ugly blue and orange atrocity that Marriott's been trying valiantly to get rid of. Lobby is extremely small, as is the "business center," which basically amounted to a corner cubby.
Breakfast was a joke. For some...More
Response from BethanyBell, Front Office Manager at Fairfield Inn HaysResponded 25 January 2017
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not being able to provide you with an adequate Marriott stay. We have shared...More
US$124 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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