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Overall quality of hotel average. We gotta great price and when we showed up I saw why it was so cheap. I'd say this hotel is the Walmart of hotels cheap price cheap product. How this place gets a 4 star or 3 star is...More
Thank Mickey L
Response from CIS1805KCKS, General Manager at Country Inn & Suites By Carlson, Kansas City at Village WestResponded 6 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We come here as a business trip yearly and love it! The staff is always so wonderful. This hotel is walking distance to the outlet mall, but they offer a free shuttle. We took the shuttle last time over to the T-Rex Cafe and the...More
Country Inn and Suites is in a great location with many things around it. Shopping center and restaurant within walking distance. The hotel is average. We had to ask for a blanket for the bed as only a sheet is provided. Beds are very hard...More
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Kansas City at Village WestResponded 1 week ago
Thank you for writing a review. It is good to know that our hotel location worked perfectly for you. We sincerely apologize for the comfort of your bed and the cleanliness of your room during your stay. Your feedback will be forwarded to the hotel...More
Stayed here for a family trip with adult children and grandchildren, 3 rooms. We were able to check in early and walk to the T Bones game. Kids went swimming, the pool is not large but okay. Had pizza delivered and they let us use...More
US$124 - US$235 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Kansas City
#3 Family Hotel in Kansas City
#5 Business Hotel in Kansas City
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites Kansas City At Village West Hotel Kansas City ,
Country Inn And Suites Kansas City At Village West ,
My room was very clean. I only stayed one night but had no problems. Sheets, toilet and tub, all clean. They do have housekeeping in case you're wondering. It is a little older but my suite had every amenity and then some.
Response from DMB_concert_goer | Reviewed this property |
Don't worry at all, about what the maids should have noticed in the cabinets. We looked carefully at the six or so ceiling holes, trying to figure out what happened. They seemed to be a little smaller than a dime... More
Don't worry at all, about what the maids should have noticed in the cabinets. We looked carefully at the six or so ceiling holes, trying to figure out what happened. They seemed to be a little smaller than a dime, and clear through the sheetrock. I'm curious to know what really did happen. Hopefully, they didn't originate from the room above. I don't doubt what you saw, as they were possible in the midst of repair when we saw the holes. If we ever go back, I may request that same room, just to see what they've done to it,...Ha!
We missed any firework show that night, because we were a couple of miles to the east watching the Dave Matthews Band concert at the amphitheater. The next day we thoroughly enjoyed The Nelson-Atkins Museum of Art, in KC MO.
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