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Chateau Avalon Hotel & Spa

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350 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Avalon Hotel & Spa
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Showing 349: English reviews
Reviewed 12 November 2016 via mobile

My boyfriend surprised me with a 2 night stay for my birthday, and it was everything it was built up to be! Our first night we stayed in the Tahitian room, and boy do they know how to work a theme! Later in the night we went to d'Nile bar located in the hotel and met our wonderful bartender, Pat,...

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Helpful?
1Thank PMCS0519
Management response:

Dear PMCS0519 Happy belated Birthday! Thank you so much for your wonderful review about your recent stay with us at the Chateau Avalon Hotel & Spa. I am thrilled to know that you had a very pleasant stay with us and that you found my team friendly and helpful. Indeed, I do have a great team who are all very...

Overland Park, Kansas
Reviewed 7 November 2016

We stayed here for a special occasion and it was amazing! The staff was friendly and helpful. I had to call back and change our spa time and they were awesome, and even called me back to confirm. The spa staff was wonderful. Very talented and made us feel amazing! The bartender at D'Nile went out of his way to...

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Helpful?
Thank kerriscarbo
Management response:

Dear kerriscarbo Thank you very much for staying and taking the time to write this lovely review about your stay with us at the Chateau Avalon Hotel & Spa. I am thrilled to hear that you had a wonderful time at the Chateau Avalon Hotel and that you found my team friendly and helpful. I am delighted to hear that...

Topeka, Kansas
Reviewed 5 November 2016

The staff were amazingly helpful and friendly. The room was fantastic. Jessica at the front desk and Pat in the d'Nile wine bar both went above and beyond making sure we were taken care of. As a special occasion destination I highly recommend this.

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Helpful?
Thank mindwyrm
Management response:

Dear mindwyrm, Thank you for taking the time to share your wonderful experience at the Chateau Avalon Hotel & Spa with other Tripadvisor users, who I'm sure will find your review very useful. I am delighted to read that you found our staff to be amazingly helpful and friendly as well as enjoyed your suite. I'm also pleased to know...

Reviewed 4 November 2016

booked the room well in advance thru expedia did recieve a upgrade on the room charged it on one cc.got there ordred the romance pkg with champange and roses and a couples massage paid for with a seperate cc.room was dusty in corners and the room had ants not impressed with it at all for the price.the massages was just...

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Helpful?
Thank william b
Management response:

Dear william b, I'm very sorry about your experience and disappointed that my team or I had an opportunity to address these issues during your stay however I'm happy to know that you found food service to your liking. I am most definitely concerned about the billing issue as we always review and provide a final receipt upon departure to...

Reviewed 3 November 2016

My husband booked a night for us and I absolutely loved it!! It was a great get away for just the two of us. The only downfall was the bar was getting ready to close when we went and the bartender didn't know how to mix my drink. We plan on booking again in a different themed room next time....

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Thank Dawn C
Raymore, Missouri
Reviewed 2 November 2016

This hotel does not even deserve 1 star! Very, very disappointed in our stay. It was my birthday weekend and my husband planned a whole day out at the Legends/Speedway area. American Royal BBQ, lunch, some shopping and casino time. Instead of driving the hour home, we decided to stay at the Chateau Avalon. We stayed here about 3 years...

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Helpful?
Thank APB25
Kelsey B, Front Office Manager at Chateau Avalon Hotel & Spa, responded to this review

Dear APB25, Thank you for your feedback regarding your recent stay. We would like to apologize that you were not fully satisfied with your stay. While maintaining Chateau Avalon is an ongoing job, we would like to assure you that we would never allow our steps or parking lot to be hazardous or unsafe for our guests. We have annual...

Clay Center, Kansas
Reviewed 2 November 2016

Spent our anniversary here. Our room wasn’t ready until well after check-in. Had it not been for the bartender, Pat, I am sure we would have ended up staying somewhere else. We ended up having a fantastic time. Pat is endlessly entertaining and accommodating. He goes well above and beyond for each and every guest. Met some great people, and...

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Thank BETH A
Reviewed 1 November 2016 via mobile

The staff was very polite and really nice. The bartender was super funny. The only complaint I would have is the smashed dead spider on the ceiling and the cob webs hanging from there. Other than that we had an awesome experience with them.

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Thank Chasity W
Kansas City, Missouri
Reviewed 25 October 2016

We had a great time at Chateau Avalon. I had planned a surprise for my husband on our 22nd anniversary. We arrived around 5pm and our room was not yet ready, but it was only a few extra minutes before we were able to check it out. We stayed in the Serengeti room and it was really neat! The room...

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Thank Andrea K
Lenexa, Kansas
Reviewed 24 October 2016

My wife and I got married on Saturday in Lawrence, and aren't going on our honeymoon until January. On our way back to KC, we decided to post-pone getting back to reality for one more day, and stopped in to check the place out. The young lady at the front desk was very welcoming, and showed us a couple of...

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Helpful?
Thank manhattanjosh
Steve B, Owner at Chateau Avalon Hotel & Spa, responded to this review

My staff and I enjoyed you as much as you did the Chateau. Your happiness is infectious. People like you are the reason I designed and built this hotel. Come back and see us for your anniversary or birthday. Maybe I'll have another installment of fun stories from the walls of the Chateau. Steve

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 

Additional Information about Chateau Avalon Hotel & Spa

Address: 701 Village West Parkway, Kansas City, KS 66111
Region: United States > Kansas > Kansas City
Price Range: $167 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Avalon Hotel & Spa 3.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
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Questions & Answers

Questions? Get answers from Chateau Avalon Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look through all the rooms online before you book-- there are so many fun choices!!”
 of 5 bubbles kerriscarbo, 7 Nov 2016 | Read review
“bring a ash pay with cash and bring a coffee maker rooms dont have one”
 of 5 bubbles williambU3096AT, 4 Nov 2016 | Read review
“Ask what rooms have been updated with mattresses and deep cleaned.”
 of 5 bubbles smily812016, 6 Oct 2016 | Read review
“ask for a tour”
 of 5 bubbles sconner2627, 3 Oct 2016 | Read review
“If you have HIGH expectation based on your past experience you may want to reconsider - quality of cust serv has decreased.”
 of 5 bubbles tymara30, 6 Sep 2016 | Read review
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