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All reviewsbreakfast buffetboulevard grillpool and jacuzzipoor choiceon site restaurantrooms faceawesome servicebottled waterspent nightsconvenience storefort rileyfree internetroom ratethe entire staffhousekeeping staffrecommend this hotel to anyonein town
I checked in after 6pm. The first room had black mold growing on the bathroom ceiling. The second room smelled like urine. The indoor swimming pool had kids yelling and screaming well after it closed at 10pm. Their parents were just standing around watching them...More
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 2 weeks ago
We are so sorry to hear you did not have a good experience with us. We did make an exception for a group we had in-house to keep the pool open until 11pm on one night last week, we apologize for that having caused a...More
The hotel was good and the pool was a bonus on the 95 degree days, but the one person who gave this hotel an extra star on her own, was Cathy in the restaurant. We came in each morning of our stay with 9 people...More
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded August 10, 2018
It is wonderful to hear you had a great stay! We will definitely pass along kudos to Cathy in the restaurant. She will be happy to see you next time you all stay!
I visited the Four Points by Sheraton in Manhattan, Kansas for a 40 & 8 State Convention. I was greeted by the front desk and allowed to enter not only my person room for the weekend, but also the room in which we hosted hospitality....More
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded July 25, 2018
We are so pleased to know you all had an enjoyable weekend with us here in Manhattan, KS! Thank you for recognizing Rebekah for her exemplary customer service. We look forward to you all staying with us in the future.
We stayed this past weekend and were very happy with our stay. Customer service was excellent, rooms were clean, good soundproofing, and beds very comfortable. If we are ever in the area again, we will definitely stay again.
Thoroughly enjoyed my stay at this terrific location and clean, well-kept facility. The staff is friendly and helpful.
The a/c was excellent throughout the building, however there was a hiccup with the a/c in my room. The staff went above and beyond expectations to rectify...More
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded June 25, 2018
Thank you for taking time to give us feedback about your experience with us. We are so pleased that you had a pleasant stay and that our staff proved exceptional! We hope to have you back in the future!