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All reviewspancake machinenice place to staystate fairrestaurants within walking distanceonly stayed one nightwould stay here againstaff was very friendlyfront desk clerka great staycomfortable bedpotholeswalmarthighwayihgkstilesstopover
They are renovating but that’s not the reason for the complaint.
According to the somewhat defensive manager, corporate has decided that the rooms ac and heat cannot have fans that run continuously for noise control. So if you stay here you will here your neighbor...More
Response from DawnMarie K, Manager at Holiday Inn Express Hotel & SuitesResponded 2 October 2017
Thank you so much for taking the time to review our property, we value your feedback. I will share your experience with both my staff and the hotel ownership. I do apologize if my response came off as defensive, that was not my intent. The...More
The rooms were spotless clean and the staff were very friendly. We checked in quite late and only stayed one night but everything was great. Very close to restaurants and shops. Would definitely recommend this and would stay again.More
Response from DawnMarie K, General Manager at Holiday Inn Express Hotel & SuitesResponded 29 September 2017
Thanks for the great review! I am so pleased that you enjoyed your stay with us! I will be sure to pass your satisfaction onto my staff. We will look forward to serving you in the future. Best Wishes and Safe Travels ~~ Dawn Marie...More
The services are not so bad. The swimming pool, the gym, the breakfast is ok. Also the rooms are almost all completed. There is a bit of confution for the work in progress. But is still comfortable. A good hotelMore
Response from DawnMarie K, Manager at Holiday Inn Express Hotel & SuitesResponded 5 September 2017
Thanks for the great review and for taking time to review our property- renovations sure have been challenging! I will be sure and pass your comments on to the ownership. We do hope to have another opportunity to serve you the next time you are...More
Our family had the opportunity to stopover at this hotel under renovation. While some rooms were new and some yet to be remodeled, the experience was a good one.
Staff were all friendly and the German woman working the breakfast area was superb at conversation...More
Response from DawnMarie K, General Manager at Holiday Inn Express Hotel & SuitesResponded 26 June 2017
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us. I will be sure to pass your satisfaction on to my staff, especially to Irmgard the breakfast attendant, she is a delight we do value her! We...More
Terrible stay, construction mess, noise and no WIFI. I tried to get help from the front desk, they said internet was fine and it was my problem. I spent an hour on the phone with Holiday in tech support wich was not at all helpful...More
Response from DawnMarie K, Manager at Holiday Inn Express Hotel & SuitesResponded 8 June 2017
Thank you for your feedback - from my entire staff we are sorry that we did not meet your expectations. I am truly sorry that you had this experience. We do hope that you will allow us the opportunity to serve you in the future....More
Response from DawnMarie K | Property representative |
Per our ownership policies we do not accept pets outside of service animals ~ We are sorry for an inconvenience this may cause in your travel plans. We would recommend that you contact the Best Western Holiday Manor as they... More
Per our ownership policies we do not accept pets outside of service animals ~ We are sorry for an inconvenience this may cause in your travel plans. We would recommend that you contact the Best Western Holiday Manor as they are a pet friendly facility and charge a small reasonable nightly charge for inn room pets. Thanks for you interest in us for your accommodation needs. Best Wishes and Safe travels!