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We booked our stay through Booking.com for a room with 2 double beds. We arrived early, and upon arrival, I was told we had a room with a single queen, that Booking.com "tended to not code the reservation right" and that they were otherwise full...More
4 Thank Ty E
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 2 November 2016
Thank you for taking the time to tell us about your experience. We apologize that you found our team to be unhelpful and that there were issues with the technology in your suite. I am reviewing your comments with our team to ensure that we...More
This place is over priced. You have to get dishes from the front desk, there is no pots or pans in the kitchen and no ice or ice maker. The staff was clueless. They didn't have the room I booked a on the ago, so...More
I've been here a couple of times and man you would think with the new rooms it would be nice NOT!!!! From drunk or drugged out front desk clerks and let me tell you about the housekeeper who keeps going in and out of another...More
The manager Chris Barrington needs to either be fired or learn how to be professional and act appropriate in the workforce. Actually the entire staff need to be terminated. I have never encountered this much lack of professionalism. Everyone here is as rude as can...More
My husband and I stayed here on business for a few months. This hotel choice was not ours or we would have stayed else where. First off my credit card was charged even after telling them that the company was paying for it. The front...More
US$69 - US$86 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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