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TownePlace Suites Kansas City Overland Park

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102 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Kansas City Overland Park
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Showing 101: English reviews
Payson, Arizona
Reviewed 26 June 2016

1. Breakfast There was moldy bread and sour milk the first day we were there. The attendant was told, but didn't remove either item. The second day the attendant left the breakfast area and went outside and cleaned the ash tray and came back in and didn't bother to wash his hands before touching food items. 2. The door to...

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Helpful?
Thank Sirrichard2301n
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Thank you for taking the time to review your recent stay. We strive to exceed all expectations of our guests and appreciate your feedback. With the issues you brought to our attention, I certainly can understand your frustration. Please accept our sincere apologies. It is only with feedback such as yours that we are able to improve our product and...

Idaho
Reviewed 14 June 2016

I stay here every three months for 4 nights. Fall, Winter, Spring, Summer. I have experienced it all... The property consistently delivers a good stay for me. it is easy to access. it is quiet. it is safe. The staff has always been friendly. It provides good value. it is not the Ritz Carlton nor a Four Seasons. Having said...

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Helpful?
Thank RABSeattle
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear RABSeattle, Thank you for reviewing your recent stay as well as your previous experiences at TownePlace Suites. We greatly appreciate your feedback. Your comments will be shared with the team and we look forward to seeing you back in 3 months or so! Have a wonderful day. Shannon Turgeon General Manager

roomie1
Reviewed 23 April 2016

Good location, lots of shopping and restaurants in the area to choose from. The room is clean, laid out well. logically with all the necessary amenities. The bed was very comfortable. A good location for a business traveler.

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Helpful?
Thank roomie1
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear roomie1, Thank you for your feedback. We strive to exceed all expectations of our guests and appreciate you taking the time to let us know about your experience. We hope to have you back on your next visit to Overland Park. Shannon Turgeon General Manager

Rosemount, Minnesota
Reviewed 11 April 2016 via mobile

Not too impressed by this hotel. One of the worst breakfasts I have had at a hotel. Biscuits and gravy both Sat and Sun. Had a waffle maker, but only one, so everyone was waiting forever... Not enough tables and chairs....On Sunday morning, every garbage can was over flowing and garbage was falling on the floor. We told the person...

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Helpful?
Thank irishmom01
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear Irishmom01, Thank you for taking the time to let us know about your recent experience here at TownePlace Suites. We do strive to exceed all expectations and certainly we fell short during your stay. Please accept our apologies for the breakfast service, it will be addressed immediately. As for housekeeping, this issue would only be able to be addressed...

Paola, Kansas
Reviewed 1 March 2016

I've stayed at this hotel many times, and usually on points, as it offers tremendous bang for your Marriott Rewards points. (although Marriott recently reclassified this from a Category 1 to a Category 2, it's still the best point deal in town). The property is located on a quiet street and is surrounded by the Deer Creek Country Club and...

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Helpful?
1Thank Ian B
Caitlin C, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear Ian B, Thank you for taking the time to review TownePlace Suites! It is always nice to get this feedback. It will be shared with the entire staff. We appreciate your business and look forward to seeing you again soon!! Shannon Turgeon General Manager

Illinois
Reviewed 28 January 2016

The room was ok. You walked into the kitchen area, then desk and bed to the left. Toilet was very close to the bed. Was not recognized as a rewards member when we checked in. No brochures in the hotel to see what is in the area. Breakfast was pretty generic. Ate there the first day and decided to eat...

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Helpful?
Thank Lenajean
Caitlin C, Front Office Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear Lenajean, Thank you for taking the time to review your recent stay. We are very happy you chose to stay with us during an exciting event for your family, and we would like to sincerely apologize for falling short of expectations. We at TownePlace Suites highly value our Rewards Members and your comments will be shared with the entire...

Reviewed 16 January 2016 via mobile

Having stayed at a few Towne Place Suites in my work travel and not being a big fan, I was skeptical when my wife said "that' s where the family is staying. " Coming in with low expectations, I have to say I was very pleasantly surprised with this hotel. It was clean, well run, quiet, with spacious and comfortable...

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Helpful?
Thank Dave O
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Thank you for taking the time to evaluate your recent experience. I am pleased that you enjoyed your time with us. We look forward to having you stay on your next trip to Overland Park. Shannon Turgeon General Manager

Mexico City, Mexico
Reviewed 12 November 2015

I guess with hotels it depends what you're looking for. I stayed at this hotel for a week due to business meetings in the area. My corporate travel forced us to stay here. I usually like to stay at full service hotels with a full restaurant onsite, so maybe that biased my experience. At check in I requested a room...

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Helpful?
Thank ABCinATL
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear ABCinATL, Thank you for taking the time to review your recent stay. We apologize that you were not 100% satisfied. We strive to keep our guests happy and are always willing to make any accommodation we can to honor special requests. Your comments will be shared with the entire staff. It is with feedback such as yours that we...

Clay Center
Reviewed 26 October 2015

we had a queen studio room. It had adequate space. Also had a kitchenette making it nice for those late night snacks! It was clean and comfortable. The vanity was outside of the actual bathroom but did not allow for more than one person at a time to get ready. That was really our only complaint. It's a little awkward...

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Helpful?
Thank Diana M
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear Diana M, Thank you for staying at the TownePlace Suites in Overland Park for your girls shopping spree! We are pleased you enjoyed your time with us. We sure hope to have you back during your next trip to the area. Have a great day! Shannon Turgeon General Manager

Tulsa, Oklahoma
Reviewed 14 October 2015

The rooms are decent enough and the property is in good condition. The problem here is the management. For starters they have remarkably low standards for who they hire to interact with guests. From check-in, to breakfast jockey, these folks have no requirements for uniform, or hygiene. It kind of sets the tone for your stay. You would think a...

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Helpful?
Thank Scott D
Shannon T, General Manager at TownePlace Suites Kansas City Overland Park, responded to this review

Dear Scott D, Thank you for taking the time to provide feedback regarding your recent stay. We apologize for not meeting your needs. We strive to not only meet but exceed the expectations of our guests. With feedback such as yours, we can work to improve both the experience and the quality going forward. Your comments with be shared with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites guests deserve more than a place to stay when they're away from home. They derserve a place to live. Nestled next to the Deer Creek Golf Course, we offer an intimate setting for weddings or corporate stays. We are just minutes away from the New Overland Park Soccer Complex, SouthCreek Business Park, Sprint Campus, Prairie Fire Development, and St. Luke's South Hospital. Located at 133rd and Metcalf in Overland Park, TownePlace Suites has great highway access allowing you to get to any part of the city within 30 minutes. Come and enjoy area attractions such as Arrowhead Stadium, Kaufman Stadium, Livestrong Park, NASCAR at the Kansas Speedway, Oceans of Fun or Worlds of Fun. Take time to enjoy all the culture that downtown Kansas City has to offer! From shows at the Sprint Center to Art and Sculpture at the Nelson-Atkins Museum of Art, Kansas City will leave you wanting more! Come stay with us and let us help you keep your routine while you settle into the neighborhood. Welcome to Real Living. ... more   less 

Additional Information about TownePlace Suites Kansas City Overland Park

Address: 7020 W 133rd St, Overland Park, KS 66209-3932
Region: United States > Kansas > Overland Park
Price Range: $151 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Kansas City Overland Park 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Towneplace Suites Overland Park Hotel Overland Park
Hotel Style:
#1 Green Hotel in Overland Park
#8 Romantic Hotel in Overland Park
#13 Business Hotel in Overland Park
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Questions & Answers

Questions? Get answers from TownePlace Suites Kansas City Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the end of the building facing the golf course. Peaceful and quiet.”
 of 5 bubbles JenniferW2430, 21 Aug 2016 | Read review
“All the room we saw were equal, clean and nice except as noted in my review.”
 of 5 bubbles Sirrichard2301n, 26 Jun 2016 | Read review
“I always book the 3rd floor - just a bit more private and quieter.”
 of 5 bubbles RABSeattle, 14 Jun 2016 | Read review
“Ask for the 2-bedroom suite”
 of 5 bubbles 678ianb, 1 Mar 2016 | Read review
“Go to another hotel, any other hotel”
 of 5 bubbles X3106KVscottd, 14 Oct 2015 | Read review
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