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Hyatt Place Kansas City/Overland Park/Metcalf

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Hyatt Place Kansas City\/Overland Park\/Metcalf
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307 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank loisd492
Chanute, Kansas
Reviewed 2 weeks ago

Old filthy hotel. Elevator was dirty Water out of the faucet was cloudy Mildew in the tub. Carpet was raveled. The TV signal kept on going out. Sign on the elevator said the third and fourth floor were being renovated. They better hurry up

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Helpful?
Thank richardkF3143JV
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear RichardkF3143JV Thank you for taking the time to share your experience. Please accept our sincere apologies for your less than perfect stay. Currently, our hotel is undergoing a remodeling phase and we hope that you will give our hotel another try once renovations are completed in mid-February 2017. Kind regards,

Tulsa, Oklahoma
Reviewed 2 weeks ago

Stayed here for the Denver Bronco game. Staff was very professional and the room was very comfortable, spacious and clean. Will stay here again next year. Very convenient location and close to everything.

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Helpful?
Thank okietraveler15
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Okietraveler15, On behalf of Hyatt Place Overland Park, I want to sincerely thank you for being a guest at our hotel. We appreciate your feedback and are pleased hear that that our service and accommodations are up to your standards. We hope to see you soon, especially after our renovations so that you can enjoy our new accommodations and...

Indianapolis, Indiana
Reviewed 2 weeks ago

I was amazed at the lack of customer service in what is clearly an incredibly competitive hotel market area. We waited 15 minutes before anyone appeared at check in. We were neither greeted nor was any apology offered for our wait. The rooms were adequately comfortable but the breakfast was very disappointing. The food was cold, the donuts were old...

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Helpful?
Thank 936bethf
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear 936bethf, Thank you very much for taking the time to review our property. Please accept our sincere apologies for your less than perfect stay. We take all guest feedback seriously and want to assure you that corrective measures have been taken per your concerns outlined above. We hope that you will give our hotel another opportunity during your next...

Charlotte, North Carolina
Reviewed 3 weeks ago

Under renovations need I say more and we were not notified until we arrived! Constant drilling above our room first thing in the morning carrying on throughout the day! My sister didn't even stay her last night she went to a different hotel because she couldn't take it anymore!

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Helpful?
Thank kimberlyc634
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Kimberlyc634, Thank you for taking the time to share your experience. Please accept our sincere apologies for the less than perfect experience. The renovations are taking place to better accommodate our guests. We hope that you will give our hotel another try once renovations are completed in mid-February 2017. Kind regards,

los angeles, United States
Reviewed 4 weeks ago

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Thank 245deany
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Bristol UK
Reviewed 5 weeks ago via mobile

Not a gold plated 5 star luxury property and not a dump either. A decent, small (ish) hotel close to the road networks. They are in the process of renovation (upper floors moving down). Whilst there is only noise between around 8am and 5pm you may want a lower floor or another hotel if peace and quiet is a requirement...

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Helpful?
Thank Smudger_by_the_Sea
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Smudger_by_the_sea On behalf of the entire team at Hyatt Place Overland Park, we would like to thank you for being our guest. We appreciate your feedback and are pleased that our service is up to your standards. We are thrilled for our transformation, which will be completed by mid-February,2017 and hope that you will be back to enjoy our...

KANSAS CITY, United States
Reviewed 12 December 2016

By far the best hotel I've stayed in. The room was clean and organized, and the staff were excellent. They were in the process of doing construction for upgrades and the front desk allowed me to move to another location to prevent me from hearing the construction noise.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank D8348MFkimberlyb
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear D8348MFkimberlyb, Thank you so much for choosing the Hyatt Place Overland Park for your recent trip. We appreciate your feedback and are pleased that our services are up to your standards. Our renovations is due to be completed in mid-February 2017 and we hope that you will be back to enjoy our new facilities. Yours sincerely,

Denver, Colorado
Reviewed 30 November 2016

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Thank Sandy H
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Bellevue, United States
Reviewed 28 November 2016

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Helpful?
Thank Mary O
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Our wonderful renovation crew has finished our 6th floor guest rooms! We are now beginning to sell these rooms and are excited to receive feedback from our guests! Our 5th floor is expected to be finished soon and 4th floor is currently in progress. We are still selling rooms on 1st, 2nd, and 3rd floors until it is their time to be renovated. We would like to thank all of our guests for being patient and understanding with us and our renovation crew while we are undergoing these great changes. Believe us, the wait will be worth it! ... more   less 

Additional Information about Hyatt Place Kansas City/Overland Park/Metcalf

Address: 6801 W 112th St, Overland Park, KS 66211-1577
Region: United States > Kansas > Overland Park
Price Range: $121 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Kansas City/Overland Park/Metcalf 3*
Number of rooms: 124
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Also Known As:
Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
Overland Park Hyatt
Hyatt Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Kansas City/Overland Park/Metcalf staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hyatt Place Kansas City/Overland Park/Metcalf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite rooms, huge, comfortable rooms, great free breakfast.”
 of 5 bubbles kimberlybP3263NS, 23 Aug 2016 | Read review
“Don't expect anyone to notice you being a "guest" if you stay here.”
 of 5 bubbles hockeymom1942, 15 Aug 2016 | Read review
“Rooms looking at Metcalf Ave offer the best view”
 of 5 bubbles jes_sm787, 13 Jul 2016 | Read review
“Top floors, furthest from the elevator.”
 of 5 bubbles Loosecannunrun, 9 Sep 2015 | Read review
“We always ask for a high floor but that's just a preference.”
 of 5 bubbles TheTravelingPeach, 13 Jul 2015 | Read review
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