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Hyatt Place Kansas City/Overland Park/Metcalf

402 reviews
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Traveller (66)
Room & Suite (32)
Dining (13)
Overview
  • Excellent38%
  • Very good27%
  • Average17%
  • Poor12%
  • Terrible6%
Travellers talk about
“l shaped couch”(6 reviews)
“kansas city”(25 reviews)
“wet bar”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (402)Write a Review
There are newer reviews for Hyatt Place Kansas City/Overland Park/Metcalf
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Traveller rating
144
112
68
51
26
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LanguageEnglish
144
112
68
51
26
Show reviews that mention
All reviewsl shaped couchkansas citywet barchoose this hotelsoccer teamking roomspacious roomsnice hotelthe breakfast areastarbucks coffeedonutsfree breakfastfront desk staffstaff was very friendly and helpfulsitting areagreat staywould stay here again
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11 - 15 of 401 reviews
Reviewed 30 October 2017

Attendant behind the front desk berated another guest using offensive language then walked out the door and left the desk unattended. Our room key would not open the door. After 45 minutes, we finally got someone to come and they decided that the battery was...More

Review collected in partnership with Hyatt Hotels
Thank Julie K
Response from Charlene H, Manager at Hyatt Place Kansas City/Overland Park/MetcalfResponded 1 November 2017

Dear Julie K We would like to express our appreciation for you taking the time to share your experience of your recent stay with us. It is only through our guests' feedback that we are able to maintain and where necessary improve our the products...More

Reviewed 25 October 2017

The room are well kept and the staff are very courteous; I was greeted every time I entered the hotel. The breakfast has good variety to fit most diets and they change up the hot served items everyday. There is even a small bar open...More

Review collected in partnership with Hyatt Hotels
Thank tedc926
Response from Charlene H, Manager at Hyatt Place Kansas City/Overland Park/MetcalfResponded 1 November 2017

Dear tedc926 Thank you so much for choosing the Hyatt Place Overland Park for your recent trip. We appreciate your feedback and are extremely pleased that you had a fantastic stay with us. Additionally, we are glad that our customer service is up to your...More

Reviewed 17 October 2017

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Review collected in partnership with Hyatt Hotels
Thank valeriepD1959WI
Response from Charlene H, Manager at Hyatt Place Kansas City/Overland Park/MetcalfResponded 20 October 2017

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Reviewed 17 October 2017

Dirty room, broken mirror, broken light fixtures, dimly lit, broken a/c, broken fridge, room on the bottom floor next to conference rooms, told the hotel was full and that we could not get another room. We did receive a discount, but still thought the price...More

Review collected in partnership with Hyatt Hotels
Thank N8945YPgarya
Response from Charlene H, Manager at Hyatt Place Kansas City/Overland Park/MetcalfResponded 20 October 2017

Dear N8945YPgarya Firstly, we would like to thank you for taking the time to share your experience of your recent stay with us. It is only through our guests' feedback that we are able to maintain and where necessary improve our the products and services...More

Reviewed 15 October 2017

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Review collected in partnership with Hyatt Hotels
Thank 54eddiej
Response from Charlene H, Manager at Hyatt Place Kansas City/Overland Park/MetcalfResponded 20 October 2017

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Traveller (66)
Room & Suite (32)
Dining (13)
Pool & Beach (1)
Hotel & Grounds (36)
Bathroom (10)
Business Centre & Event Rooms (6)
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$97 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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