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Kitchen not supplied, no room service, breakfast is muffin or granola bar and coffee if someone makes it. Place is dirty, food and garbage on floor in common areas. Staff was rude, not friendly, not helpful, always on their personal cell phone. Would not recommend...More
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Thank Cindy H
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd.Responded 20 June 2017
Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps...More
My wife and I stayed at this Extended Stay for two nights. There was just one fellow running the show. We arrived early and he would not check reservations but said come back at 3pm. We did and there was a long line, but just...More
Thank Roger D
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd.Responded 26 May 2017
Roger, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More
Never book this Hotel!! The cost per night should have been $30/night, this hotel is not worth more than that. I traveled from Denver to Lawrence for the weekend, i arrived at the hotel at 1:30pm, no early check-in available. He told me i needed...More
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd.Responded 23 May 2017
Please accept our sincere apology for the inconvenience and for the less than favorable experience you had at our hotel. It is never our intention to disappoint our guests, and we are so sorry to know you were unhappy with our service and policies. We...More
This is the bottom of the barrel hotel, they should call it a motel. I travel on average twice a month. I picked this hotel based on it's reviews and a recommendation from a friend that stayed at a "Stay America" in Alaska and loved...More
Thank Sandra S
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd.Responded 16 May 2017
I truly apologize for the disappointing visit you had with us. Be assured we take the cleanliness of your room and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We would like to...More
This is a minimalist hotel at best which is reflected in the price. It was clean. Bed was comfortable. Imagine my surprise when after showering for a morning meeting, I discovered there was no blow dryer. I asked the front desk and they said they...More
Thank Cynthia B
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd.Responded 13 May 2017
Cynthia, thanks for evaluating your stay. Although you liked some aspects of your visit, we apologize for not meeting all of your expectation in regard to our in-room amenities. Your concerns will be shared with our management team and staff members in an effort to...More
US$78 - US$94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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