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Comfort Inn

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Comfort Inn
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Clinton Township, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2016 via mobile

Manager was extremely rude and very unprofessional. Called to inquire on canceling due to extremely bad weather. It was within the 24 hours but thought they might provide good customer service due to the extreme weather conditions. I was being polite and the female manager was raising her voice for no reason. She actually hung up on me. Would never... More 

Helpful?
1 Thank punchfaced
Manchester Ky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2016

Went to check in. I had my confirmation. They changed the rate..tried to increase $80. Front desk called manager & we could not understand what he was saying. After being treated so badly we met 2 more people with problems. One man was furious trying to cancel his room after seeing what they offered. Another ladies room smelled like cat... More 

Helpful?
2 Thank Gmommaab
Milwaukee, Wisconsin
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 May 2016 via mobile

We recently visited Bardstown for a birthday celebration. We were interested in checking out the Bourbon trail. It just happened to be Derby weekend! I wasn't sure what to expect as this wasn't necessarily a place we considered initially. It worked out perfectly fine. The hotel was clean and sleeping was a breeze since it was completely quiet during evening... More 

Helpful?
Thank chrisa l
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! I am happy... More 

Laurelville, Ohio
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2016 via mobile

We was a bike ride from Ohio to Nashville stopped here this hotel very accommodating. The front dest ALLEN was there for all our needs. Very friendly the beds was very comfortable the room was very clean. Breakfast was great. Would diffantly stay again. Oh yea ALLEN JR was great too. Thanks for a great time guys!

Helpful?
1 Thank Rebecca M
Allen P, Manager at Comfort Inn, responded to this review

Thank you for writing a review about your stay with us. We strive to provide excellent customer service and amenities at Comfort Inn of Bardstown, and we’re pleased to know you enjoyed your stay. Think about us the next time you visit Bardstown – we look forward to welcoming you back again! Best Regards Allen Patel More 

Chicago, Illinois
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 March 2016 via mobile

I think that you get what you pay for. Staff were friendly. My husband did not sleep well the bed was too hard for him I slept ok. Room was clean but I feel needs to be updated. Breakfast was typical of any hotel not good in our opinion. Towels need to be replaced they were clean but thin. When... More 

Helpful?
Thank Geraldine M
Allen P, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Allen Patel Assistant. More 

Carrier Mills, Illinois
1 review
Reviewed 25 February 2016

I have been staying at this hotel for 6 years. I have never had a problem. The staff is very accommodating and nice. The rooms are clean and the bed is great. Breakfast is good also. The pool and spa are the best one I have ever been in. I will cont. to go here every time I visit Bardstown.

Helpful?
Thank Sheryl R
Allen P, Front Office Manager at Comfort Inn, responded to this review

Dear Shery R We wish to thank you for writing a review about your stay with us. We strive to provide excellent customer service and amenities at Comfort Inn of Bardstown, and we’re pleased to know you enjoyed your stay. Think about us the next time you visit Bardstown – we look forward to welcoming you back again! Best Regards... More 

Johnson City, Tennessee
1 review
Reviewed 1 February 2016

Hotel staff were great, and well as the rooms for the price I paid. I will definitely stay here again. My family enjoyed the pool area, as well as the spa. I am planning a trip back in May and will stay here again.

Helpful?
Thank John T
Allen P, General Manager at Comfort Inn, responded to this review

Dear,John Thank you for staying with Comfort Inn during you recent visit to the Bardstown area. It is always our goal to provide excellent customer service to our guests, so we’re happy to read that you enjoyed your stay. Please think of us next time you’re in town! Best Regards Allen Patel More 

Victoria,TX
Level Contributor
230 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 January 2016

This was a nice hotel....friendly staff and very clean. The only reason I gave 3 stars was the fact that there was no elevator. The manager did carry our luggage up the stairs, but an elevator would have been nice. It is located "off the beaten path", so it is quiet.

Helpful?
Thank cooker72
Allen P, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

loretto, ky
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 January 2016

I checked in on 12/10/2016 and was put in room 118..first thing that went wrong was the TV .manger was nice enough to fix it and I watched it for awhile, then I went to go to taco bell and noticed there was a bug crawling across the sheet , I took it in a tissue to management and snapped... More 

Helpful?
3 Thank Lisa E
Allen P, Public Relations Manager at Comfort Inn, responded to this review

once again i would say that our room is free and clear and we checked the room 3-4 times and we found nothing in the room. The pest control was here Tuesday (which is only 2 days after you check out) and we informed him to check that room and even he did not find anything in room itself. We... More 

Topeka, Kansas
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 December 2015

Not sure what was going on, but the upstairs seemed to be blocked off when we arrived. The front desk offered us a whirlpool suite immediately upon check in, and of course we accepted. Something was said about some rooms not being available. The room was clean, but everything just seemed to be worn. Not to much of a concern... More 

Helpful?
Thank dkrug10042
Allen P, Manager at Comfort Inn, responded to this review

Hello, Thank you for your valued response. I do apologize that we did not meet your expectations and I will address the concerns that you have made. The second floor is going through a deep clean during this time and that is why it is closed, Our goal is to ensure guest satisfaction and provide the best service possible. We... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn

Address: 984 Frost Ave., Bardstown, KY 40004
Region: United States > Kentucky > Bardstown
Price Range: $160 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Comfort Inn Bardstown
Bardstown Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have trouble navigating stairs, be sure to request first floor. There are no elevators.”
 of 5 bubbles 950haroldb, 29 Oct 2016 | Read review
“End of hall was quiet..stay away from lobby and pool area if you are looking for a quieter room.”
 of 5 bubbles joyr362, 26 Oct 2016 | Read review
“Get ground floor no elevator”
 of 5 bubbles VernO_11, 23 Oct 2016 | Read review
“No elevator at this hotel”
 of 5 bubbles waz_jd, 9 Oct 2016 | Read review
“Higher floors away from first floor pool and breakfast area are preferable.”
 of 5 bubbles rcm771, 5 Oct 2016 | Read review
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