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Holiday Inn Express Berea

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#2 of 10 Hotels in Berea
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Berea
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193 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 10 January 2017 via mobile

I came in with a large group who was relocating from another hotel. Despite the overwhelming situation, front desk employee Miles, was nothing short of amazing. Very kind and respectful young man. I found that throughout the week all hotel employees went above and beyond to ensure customer service satisfaction.

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Helpful?
Thank Robbie M
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Can you believe that was his first time working alone? We sure are glad to have him join our team, and we are proud that all of our staff made your visit here memorable. Our hiring manager obviously makes great choices all around. We hope you will find a reason to stop here again!

Bellaire, Michigan
Reviewed 1 January 2017 via mobile

Easy access off I-75 once you figure out they share a driveway with another hotel. The facilities appear quite new; even with its location next to the expressway we didn't seem to notice as we all slept well. Rooms are large and very modern. Nice touch hiding the mini fridge behind a cupboard door. Only complaint would be how cold...

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Thank Jim E
Whitesburg, Kentucky
Reviewed 1 January 2017

This Holiday Inn is conveniently located in view of the exit with several places to eat close by. The hotel was exceptionally clean and quiet with nice bedding. It is either a new building or newly renovated as everything is new. The breakfast offered a variety of hot and cold items in one of the cleanest hotel food areas I...

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Thank Mosifirstlady
Orlando, Florida
Reviewed 31 December 2016 via mobile

So sweet the lady at the desk. Very accommodating. Supplies for things that we ran out of (no charge). I watched her handle a load of people and he reminded me of a butterfly as she listed from side to side of the reception desk. The morning crew was just as sweet. The breakfast lady was ALWAYS around checking on...

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Thank OrlandoFoodie34515
Erie, Pennsylvania
Reviewed 29 December 2016 via mobile

Front desk staff were great and very friendly. Cookies were available when we checked in so of course we had to have one and it was the perfect chocolate chip cookie! The room was clean and had the requisite supplies, actually over and above because they supplied make-up remover wipes in addition to the usual soap, shampoo, lotion. Hubby said...

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Thank blzfan
Jamestown, Kentucky
Reviewed 27 November 2016

I had to stay overnight with the College's Homecoming festivities and the staff were friendly and welcoming! I loved the rooms and the price was okay for a weekend stay. Did have an issue with fan blower having issues; however, that didn't bother me as I grow accustomed to noises in the background. Great rooms, beautiful hotel, clean and welcoming!...

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Helpful?
Thank matthewcape
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for the feedback. We enjoy maintaining a comfortable environment for our guests to rest during the Homecoming celebration. We are sorry that the fan noise was disturbing. When you stay again feel free to let one of the front desk staff know if you are experiencing similar problems. They can assist you in turning it off or adjusting...

Reviewed 26 November 2016

While on a road trip vacation we came across the Holiday Inn Express. The front desk personnel were very friendly and accommodating. If you happen to have one of their wonderful breakfasts you will meet Dave & Bonnie. They were exceptionally friendly and really brightened our day. They have one of the best breakfasts out of all the hotels we...

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Helpful?
Thank Nancy S
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for all your praise! We printed this review off so that all our staff could see it. It is always wonderful to receive recognition for work well done. We are so glad that we were able to accommodate all of your mother's needs, and make everyone feel at home. It is amazing how warm cookies and...

Tampa Bay, Florida
Reviewed 19 November 2016

Great front desk staff, especially Mikola, very helpful and knowledgeable. Perfect spot not too far from Lexington; and the breakfast here has plenty of good options. Make sure to ask for rooms away from the interstate.

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Helpful?
Thank JOE J
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Glad to hear that you appreciated our location and breakfast options. Mikola is awesome! I am so glad she was able to assist you. If you are ever driving through this area again we hope you will stop and stay with us.

Denton,TX
Reviewed 14 November 2016

Clean, Comfortable, Convenient!! Good breakfast, too! The location was perfect for exploring one of our favorite small towns, Berea, KY. Staff was very helpful and friendly. We will certainly choose Holiday Inn Express again, based on our stay at this particular location.

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Thank Bette P
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Those are our three favorite 'C' words to see in a review: "Clean, comfortable, and convenient". We are so glad that you had wonderful experience with our staff, and that you appreciated our free breakfast. Berea is pretty awesome town and we are thankful to serve in this area. Come back any time!

Valley City Ohio
Reviewed 11 November 2016

This Berea Ky location was one of the nicest Holiday Inn Express locations we've stayed in. Not only are the grounds immaculate, the entire facility was spotless.Our room on the third floor was quiet,spacious and the bed was so comfortable we didn't want to leave. Every employee encountered was eager to make sure our stay was pleasant. The breakfast hostess...

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Helpful?
Thank marylouc407
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for such a thoughtful response! We are honored to receive such high praise, and we are glad that each of our staff's hard work and hospitality made such a great impression on you. We are also happy to know that you appreciate our effort to supply a variety of breakfast choices. Part of the credit for our amazing...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are a fresh and modern hotel with an excellent staff. We will meet the needs of business travelers, families, and everyone in between! We are located in Berea, Ky., the home of Berea College. The college and town both have a rich history and there are plenty of ways to entertain yourself in this beautiful town. There are antique and craft shops aplenty and tours of the campus are available as well. We're about 15 minutes from Eastern Kentucky University to the north and Renfro Valley Entertainment Center to the south which features live country music shows. Our desk clerks are available 24 hours a day everyday and can help you out with anything you need! ... more   less 

Additional Information about Holiday Inn Express Berea

Address: 219 Paint Lick Road, Berea, KY 40403 (Formerly Comfort Inn & Suites)
Region: United States > Kentucky > Berea
Price Range: $161 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Berea 2.5*
Number of rooms: 66
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Also Known As:
Comfort Hotel Berea
Comfort Inn And Suites
Comfort Inn Berea
Berea Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Berea staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Berea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two queen bed suites are ideal for families.”
beyerfam, 11 Jan 2017 | Read review
“All the rooms are great. We stayed in a handicap suite and it was fantastic.”
nancysX3934WA, 26 Nov 2016 | Read review
“Quiet on the second floor.”
nightingale1972, 17 Oct 2016 | Read review
“Ask for a room on the second or third floor. Much quieter.”
travelingqueen1, 13 Oct 2016 | Read review
“I like the room close to the indoor pool...”
186kendallw, 23 Sep 2016 | Read review
5 of 5