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Red Roof Inn and Suites

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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Whangarei, Northland, New Zealand
Reviewed 16 September 2015 via mobile

We booked a room, site unseen, and I was a little apprehensive as my experiences with Red Roof Inns in the past had me expecting, well, very little at such a reasonable price. I'm pleased to say it was great! We felt welcome from the time we checked in! The hair dryer in the room didn't work, but a call...

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Helpful?
Thank 2nurses2
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Dear 2 Nurses - How wonderful to read your review this morning. We enjoyed having you stay with us and were more than happy to help with the hair dryer and water for your Honda. I am so glad you enjoyed your breakfast as well, we bring in fresh pastries & fruit every day. Our Housekeeping Staff leaves the personal...

Seneca, South Carolina
Reviewed 10 September 2015

had a very pleasant stay at this Red Roof. The rates were reasonable. the room was clean and we were provided a continental breakfast. It was quiet and close to Renfro valley. All I need is a clean,safe room to spend the night.

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Helpful?
Thank Don S
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Dear Don S: Thank you so much for choosing to stay at our Red Roof Inn and Suites on your recent visit to Renfro Valley. We work very hard to provide a safe, clean and comfortable place for all of our Guests. I am so glad you noted that in your review as well as our reasonable rates. We enjoy...

Reviewed 22 August 2015 via mobile

Last minute trip to Berea. Was nervous to stay as I haven't been to Red Roof for years as last experience was not good. This place is very nice and clean. Staff very friendly. Highly recommend if in the area.

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1Thank Moni G
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Hello Moni G, Thank you so much for your choosing to stay at the Red Roof Inn & Suites in Berea, KY on your recent visit. We appreciate all feedback, and are glad that you had such as positive experience with us and took the time to submit a review. We are under new management and are working diligently to...

Milford, Ohio
Reviewed 10 August 2015

we enjoyed our stay here, very quiet, clean room, hot shower,cool room,got much needed rest, The staff were very friendly and helpful. The lobby was very nice and the breakfast room was very nice. Thanks !

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Helpful?
1Thank 54traveler101
Marilou J, Assistant Manager at Red Roof Inn and Suites, responded to this review

Why, thank-you for the kind words and rating, sir! We are very happy to hear that you enjoyed your stay, and we hope you'll give us another visit if you happen on through. Hope your trip was amazing! Amber McMullen Assistant Manager

Melrose Park, Illinois
Reviewed 6 August 2015

Look up or you'll miss it! It's located at the top of a hill with no sign at the driveway down below. A very nice stay. Very welcoming staff even when we pulled in after midnight. The room & beds were great - much appreciated after a 14 hour drive. Not a great breakfast selection, but okay. We would stay...

Review collected in partnership with this hotel
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1Thank Donna B
Marilou J, Manager at Red Roof Inn and Suites, responded to this review

Hello, Donna! We are very glad you enjoyed your stay at our hotel, and we hope you come stay with us again! We are sorry about your feelings regarding breakfast, however; we'll see what we can do to improve the fruit selection! Thank-you for your thoughts and we hope you enjoyed your trip! Amber McMullen Assistant Manager

Pittsburgh, Pennsylvania
Reviewed 31 July 2015

We checked in and 5 minutes later checked out! A complete disaster, see photos. The room smelled and the pool was disgusting. Water was filthy, trash everywhere, clumps of hair on floor. Stay away!!!!

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5Thank davis350
Marilou J, Manager at Red Roof Inn and Suites, responded to this review

Hello! We are very sorry to see this review and apologize profusely for the state of the pool upon your arrival. This review alone is being used as an example for employees to prevent such things in the future. We do hope, however, you will give us another chance. We are under new management and have made significant improvements to...

Knoxville, Tennessee
Reviewed 27 July 2015 via mobile

Beds are very firm so if you like that here is the place! Staff was very friendly and one staffer went out of her way to get us some yoghurt for our daughter for breakfast! Would recommend this hotel for anyone. Close to everything Berea. Continental breakfast good.

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Thank Sylvia226
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Hello Sylvia, Thank you so much for taking to time to review your recent stay at Red Roof Inn & Suites in Berea, KY. We enjoyed having you and your family stay with us and were glad to accommodate your request for yogurt or applesauce for your daughter's medicine. We are under new management and working diligently to improve all...

Hillsboro
Reviewed 19 July 2015

This is a totally smoke free facility, which was awesome!! The rooms were also great and large! Everything was wonderful about our stay! This hotel also has a pool, but we didn't get to use it this stay. All the staff I dealt with were extra friendly and helpful. Thank you Red Roof Inn!

Review collected in partnership with this hotel
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Helpful?
Thank crystal371
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Dear Crystal, Thank you for your review of your recent stay at Red Roof Inn & Suites, Berea, KY. We recently changed management and have been working very hard to improve all aspects of our Red Roof Inn & Suites. It is so good to read your feedback and know that those efforts are having positive results. Thanks again for...

Camden
Reviewed 15 July 2015 via mobile

Staff was friendly and accommodating but there were some serious issues. I could not get any WiFi connection. I asked them girl at ghe desk and she said to connect to ghe Country Inn and Suites Internet. That really did not work. Also, their continental breakfast was bug infested toast and donuts and lukewarm coffee. Luckily, yhere was a nice...

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Helpful?
Thank Mark C
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Hello mchickering, Thank you for taking the time to submit your review on Trip Advisor re: your stay at the Red Roof Inn & Suites in Berea, KY. I sincerely apologize for the deficiencies you experienced during your stay. I want to assure you that the Owners have taken this feedback seriously and many changes have been initiated. A new...

Ohio
Reviewed 12 July 2015

Good for a one night stay. Lobby was warm and inviting. Room was clean and large. Very large bathroom with good shower room. Bed were hard. Air conditioner was dirty and didn't blow enough cold air. Hotel was nice with a good view of the city. Pool was a little murky and work out room had non working equipment. Breakfast...

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Helpful?
2Thank Shaunda P
Marilou J, General Manager at Red Roof Inn and Suites, responded to this review

Hello Hatfiesk, Thank you for taking the time to submit your review for your recent stay at the Red Roof Inn and Suites in Berea, KY. The Owners have noted your concerns and many changes have been made over the past month. One of the first improvements was to drain and clean the swimming pool and now it is closely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn and Suites

Address: 330 Hotel Ct, Berea, KY 40403-8489 (Formerly Country Inn & Suites Berea)
Region: United States > Kentucky > Berea
Price Range: $72 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn and Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn & Suites Berea Hotel Berea
Country Inn And Suites Berea
Country Inn Berea
Berea Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn and Suites staff and other travellers.
3 questions
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Indiana
10 months ago
over a year ago
Clinton, Illinois, United States
over a year ago

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Questions? Get answers from Red Roof Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room that's doors away from the ice machine!”
 of 5 bubbles POES4ME, 4 Jan 2017 | Read review
“Top floor at the end of the hall.”
 of 5 bubbles brickie074, 12 Nov 2016 | Read review
“I think it would be quiet in every room, unless there were rowdy people next door.”
 of 5 bubbles jehorney, 11 Oct 2016 | Read review
“i stayed in the King Suite, Plenty of space and a pullout sofa bed in a seperated living area with 2 tvs! Microwave and small refrigerator!”
 of 5 bubbles 586sherris, 22 Aug 2016 | Read review
“Entire hotel is very quiet. If you need a microwave and fridge in your room double check and make sure your room include one!”
  • Blood stain on the pull out sofa mattress in king/business suite.
 of 5 bubbles a1217, 18 Mar 2016 | Read review
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