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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

EmbassySuites.comUS$134*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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1,193 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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Showing 1,185: English reviews
Springfield, Ohio
Reviewed 1 week ago

Our floor had debris on it when we arrived. The beds were comfortable. The 'complimentary" breakfast was good. But I expected a lot nicer room for $185 per night. The staff was very helpful, and transportation to the places we wanted to go was adequate. Probably won't stay there again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jawsrice33
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear jawsrice33, Thank you for the feedback from your recent stay. I have addressed your challenges with my management team so this is not an issue moving forward. It sounds like you enjoyed your stay outside of the room opportunities, we hope to see you back again to show you we are better than the experience you had. Safe Travels!...

Zionsville, Indiana
Reviewed 1 week ago

Stayed over the weekend as part of a group there for a soccer tournament. Found the suite (430) was clean and ready on arrival, and the view from the window is fabulous! The hotel is conveniently located for a short walk over the bridge to downtown Cincinnati, with the riverfront park and all the bars and restaurants. There is no...

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Helpful?
Thank HammerM
Johnson City, United States
Reviewed 1 week ago

The bed in my "handicapped " room was so high off the floor I COULD NOT get into it. My complaints were ignored and I spent a miserable 3 nights sleep on the sofa. BAD EXPERIENCE!!! The staff was totally uncaring about my problem and suggested I "climb up on a chair" to get into bed. IF I COULD CLIMB...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Judy C
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear Judy C, Iam very sorry to hear the way you were treated. I have addressed this with my staff so this does not happen moving forward. Again, I apologize as this is not the norm here for me as I expect much more from my team. Safe Travels! Jeff Kaplan General Manager

Louisville, Kentucky
Reviewed 1 week ago

We stayed for the Flying Pig marathon. The hotel gave us a complimentary room upgrade to a downtown view. We saw fireworks from our room for the baseball game. It was easy to walk to the race. The breakfast and evening receptions were great! We will be back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 489laurell
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear 489laurell, Thank you for the feedback from your recent visit. Im glad we were able to upgrade you to a nicer room. Just so you know, the ballpark does fireworks at the end of all Reds Friday night home games. We look forward to your return! Safe Travels! Jeff Kaplan General Manager

Reviewed 1 week ago

We had a wonderful weekend stay at the Embassy Suites having arrived with no prior reservation and we were impressed with the staff and the accommodations so much that we remained there for our entire visit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 457alisonc
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear 457alisonc, Thank you so much for the kind words from your recent visit. I am happy to hear you enjoyed your stay and even better that you spent your entire trip with us! Safe Travels! Jeff Kaplan General Manager

indianapolis, United States
Reviewed 1 week ago

very disappointed with this hotel and the staff; staff unresponsive to needs; more concerned about socializing with each other over helping customers; room was clean, but no one cleaned room during stay; complimentary breakfast was awful; floor were sticky

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank X3017NWlisah
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear X3017NWlisah, Than you for the feedback. I am sorry to hear you experience was less than perfect. I have addressed your concerns with my team so they can be addressed as these things are far from the norm for us. Safe Travels! Jeff Kaplan General Manager

Ann Arbor, Michigan
Reviewed 1 week ago

We have stayed at this Embassy Suites and while it was fine the reviews started to go downhill quickly after that. So when Spencer said he had booked this hotel for our stay, I was a bit hesitant and actually tried to change his mind. I'm glad we stuck with the Embassy. From the moment we walked in we felt...

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Helpful?
1Thank spencersbride
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear spencersbride, Thank you so much for the kind words from your recent stay. I am happy to hear you noticed the changes we continue to make with a new management team in place. We pride ourselves on customer service, and it sounds like we have exceeded your expectations. We hope to see you back again soon. Safe travels! Jeff...

Ann Arbor, Michigan
Reviewed 2 weeks ago

What a difference a year makes. Last year for the Pig weekend our stay here was horrible. I decided to book again as it is the most convenient in getting to the starting line for the run. It was obvious to us right away as we checked in that some major changes had occurred from last season. ALL staff we...

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Helpful?
Thank bikeboy62
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear bikeboy62, Thank you so much for the positive feedback from your recent visit. We are constantly trying to make improvements for our guests and with a new ownership group and a new leadership team we are on our way. We have a lot more things to still be upgraded over the next 10 months including a lobby renovation. We...

Cincinnati, Ohio
Reviewed 2 weeks ago

Our stay could not have been better. Suites were a wonderful size We will stay again next year All the staff were helpful. Breakfast to order omelette cook was so good and the food tasted great. Kitchenette was so handy in the room and the riverview was perfect

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank DJJTRAVELS
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear DJJTRAVELS, Thank you for the kind words from your recent visit. I am happy to hear you enjoyed your stay, I am glad our amenities worked out so well for you. We hope to see you back again soon. Safe Travels! Jeff Kaplan General Manager

Reviewed 2 weeks ago

You can see baseball stadium and view of river. Clean, good pool, (although small) and yummy made to order breakfast. Nice lobby & friendly staff. We would definitely stay here again. Good place if visiting Creation Museum & Ark.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank BrittanyDalomba
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear BrittanyDalomba, Thank you for taking time to leave feedback from your recent stay. I am very happy to hear you enjoyed your visit. We are lucky to be centrally located to so many great activities that the Northern Kentucky/Cincinnati area has to offer. We look forward to your next visit. Safe Travels! Jeff Kaplan General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

Address: 10 E Rivercenter Blvd, Covington, KY 41011-1508
Region: United States > Kentucky > Covington
Price Range: $199 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) 3.5*
Number of rooms: 226
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the best views, you want to be on the side facing the river. A corner room will likely have poor WiFi reception.”
  • Fabulous view from the window!
HammerM, 17 May 2017 | Read review
“Parking is underneath the hotel and NOT across the street.”
spencersbride, 12 May 2017 | Read review
“River view rooms are worth it!”
bikeboy62, 11 May 2017 | Read review
“River view, especially of the bridge.”
nightingale1972, 26 Apr 2017 | Read review
“Room overlooking the river and see it after dark.”
GaryD398, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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