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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

EmbassySuites.comUS$134*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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1,196 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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Showing 1,188: English reviews
Cincinnati, United States
Reviewed 3 September 2016

Filthy. Room was deplorable. "Curly black hairs" in the tub. As a Lifetime Diamond member, I have stayed in very few Hilton properties this pathetic. I have stayed in many, many Hilton Brand products through the years. I am brand loyal and definitely in touch with good days and bad days for any business. That said, this was deplorable and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bryan C
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thank you for sharing feedback from your recent stay at our hotel. We apologize for the inconveniences you expressed with our Housekeeping effort. I have shared your feedback with my leadership team, and we are actively taking steps to make it right. I appreciate the time you took to review our hotel, we look forward to seeing you again in...

Trumbull, CT, United States
Reviewed 30 August 2016

We had a very good experience, consistent with our stays in the past at other Embassy Suites. The rooms were comfortable, the evening receptions a plus, swimming pool was enjoyable. We would definitely go back.

Review collected in partnership with Embassy Suites Hotels
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1Thank Edward C
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thank you for again staying with us and for being loyal to the Hilton brand! We appreciate your trust in the Embassy Suites by Hilton Cincinnati RiverCenter and our staff. Rest assured that we will do everything it takes to make us deserving of your continued loyalty. Enjoy the fall weather (long overdue)...we look forward to serving you again soon!

Raleigh, North Carolina
Reviewed 29 August 2016

I liked this hotel. I was staying here while attending a conference next door and found the hotel relaxing and the staff very helpful. The breakfast was very good for a hotel breakfast. The room was clean and well maintained, but the refrigerator froze the ware I put in it. They have a large Blue and Gold Macaw bird in...

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Helpful?
Thank Nyrken
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

What a very nice review! We truly appreciate your business and your trust in the Embassy Suites by Hilton Cincinnati RiverCenter. I am very happy to hear that our staff and service met your needs and expectations We look forward to welcoming you back in the very near future! Should you require assistance with future reservations, please contact me directly...

Newport, Kentucky
Reviewed 27 August 2016

Hotel view was nice with large suite. I had a view of the cinci skyline. Room wasn't as clean as I'd like. There was hair on the bathroom counter. Parking is reimbursed if staying in the hotel so overall ok value.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank aprilt741
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

I appreciate your positive comments about your recent stay at the Embassy Suites by Hilton Cincinnati RiverCenter! We take a lot of pride in catering to our guests' needs the best way we possibly can. Please consider us again in the future as we would love to again be of service to you! If I can be of assistance in...

Reviewed 25 August 2016 via mobile

We have stayed at this locations a couple other times and we're pleased with those stays. We were glad we received the river view. However...,first the room reeked of cigarette smoke which bothered my husband and I's sinuses very much. There was blood, fingernail polish or chocolate on the bed skirt (not really sure what it was). Dust on bed...

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Helpful?
Thank batmom54
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

We very much apologize that we were not able to provide you with the quality of product and service you deserve during your recent stay with us. Please know that what you experienced is not typical of our hotel. We are constantly looking for new ways and methods to improve our guest experience and guestroom physical product, as your satisfaction...

Lebanon, United States
Reviewed 24 August 2016

The air condtioning did not work in several of the rooms over several floors. The answer to the issue is NOT bringing guests a cheap box fan from WalMart! The breakfast buffet food seemed a little bland and overcooked. The made to order omlette was very good but hidden.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Shannon M
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Good Afternoon Shannon M: Thank you for sharing your comments from your recent stay at our hotel. We apologize for the inconveniences you expressed with your air conditioning unit. I have shared your feedback with my leadership team, and we are actively taking steps to make it right. I appreciate the time you took to review our hotel, we look...

Merrillville, Indiana
Reviewed 23 August 2016

Great place to stay if you are going to Great American Ballpark. You can walk across the bridge or take the Southbank Shuttle. The room was very comfortable and pleasant for our visit and we can't wait to come back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Candy B
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thanks for the sharing your positive comments concerning your recent stay at the Embassy Suites by Hilton Cincinnati RiverCenter! The staff really enjoys serving and we appreciate hearing that you enjoyed both our hotel and area! If I can assist you with future reservations, please contact me at cvgcv_gm@Hilton.com.

Reviewed 21 August 2016 via mobile

I was very impressed best hotel stay!! We had a king riverview suite. GREAT view of the river. The breakfast was amazing. The chef who made the omelet was incredible. Best free breakfast I have ever had!!. Thumbs up for the evening reception..great drinks and snacks.. The staff was very helpful and everyone was nice..we will be back...thanks

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Helpful?
Thank Nikki H
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Thanks for your review and kind words! We truly appreciate your business and trust in our hotel. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the Embassy Suites by Hilton Cincinnati RiverCenter very soon! Should you need assistance in securing future reservations, please feel...

Reviewed 16 August 2016 via mobile

This was an older Embassy Suites but it was very clean and the room was very comfortable and quiet. The fitness center was very nice. There is under the building parking that costs $14/day. The clearance is 6'4" and since we were in a full size truck it was nerve racking.

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Helpful?
Thank Tracey D
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Good Afternoon Tracey D: Thank you for staying with us! We appreciate your loyalty and trust in the Embassy Suites by Hilton Cincinnati RiverCenter and our staff. Rest assured that we will do everything it takes to make us deserving of your continued loyalty. If I can be of assistance in securing upcoming reservations, please feel free to contact me...

Saint Paul, Minnesota
Reviewed 16 August 2016

We had a great stay. Staff was very helpful. Enjoyed the complimentary breakfast and social hour. Enjoyed the location, able to walk over the bridge to Cincinati, great park there and both football and baseball stadium in walking distance.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ng4151
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Good Morning ng4151...Thank you very much for the positive comments from your recent visit to the Embassy Suites by Hilton Cincinnati RiverCenter! We are pleased that you enjoyed your visit and look forward to serving you again in the near future! Should you need assistance in securing future reservations, please feel free to contact me at cvgcv_gm@Hilton.com.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

Address: 10 E Rivercenter Blvd, Covington, KY 41011-1508
Region: United States > Kentucky > Covington
Price Range: $198 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) 3.5*
Number of rooms: 226
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the best views, you want to be on the side facing the river. A corner room will likely have poor WiFi reception.”
  • Fabulous view from the window!
HammerM, 17 May 2017 | Read review
“Parking is underneath the hotel and NOT across the street.”
spencersbride, 12 May 2017 | Read review
“River view rooms are worth it!”
bikeboy62, 11 May 2017 | Read review
“River view, especially of the bridge.”
nightingale1972, 26 Apr 2017 | Read review
“Room overlooking the river and see it after dark.”
GaryD398, 10 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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